Front desk jobs 2026

We are hiring!

• Receptionist

Qualifications

• Female, max. 35 years old.
• Fluent in English (speaking & writing).
• Min. 1 year experience in Customer Relations or Receptionist role.
• Strong background in hospitality & customer service.

Benefits

• Base salary (UMR Badung).
• Meal allowance.
• Service charge.
• BPJS.

Location: Jl. Pantai Pererenan

How to apply

Interested candidates are invited to apply via WhatsApp

• WhatsApp: +62 812-3702-6101 (Tia)

Requirements:

• Male candidate preferred.
• Willing to work in Kutuh, South Kuta.
• Fluent English communication skills.
• Willing to work in shift, including weekends and public holidays.
• Good communication and interpersonal skills.
• Friendly, polite, and professional attitude.
• Able to work in a team and handle guests professionally.
• Previous hospitality experience is an advantage.
• Able to join immediately is highly preferred.
• Able to work under pressure and maintain attention to detail.

We are looking for a Spa reservation for a new wellness club in bali.

Qualifications

• Minimum high school (SMA/SMK) in Hospitality; Diploma/Bachelor's in Hospitality preferred, with at least 1 year of experience in Reservations or Front Office (preferably in 5-star hotels); well-groomed, friendly, and professional appearance with excellent service ethics; fluent in English (additional languages are a plus).
• Proficient in Microsoft Office (Word, Excel), email, and online reservation platforms (OTA extranet), and able to operate VHP system for inputting, modifying, and monitoring reservations. Detail-oriented and disciplined, maintaining confidentiality of guest and hotel information, and able to process individual, group, corporate, online (OTA), and travel agent bookings according to procedures.
• Accurate in checking room availability, rates, promotional packages, and able to perform upselling & cross-selling (room upgrades, F&B packages, spa, transportation, etc.); handle cancellations, amendments, and no-shows according to SOP.
• Understand payment, deposit, and invoicing workflows, ensuring reservation data accuracy at all times.

Responsibilities

• Communicate professionally via phone, email, and online platforms using polite, friendly, and persuasive language.
• Accurate and meticulous in managing reservation documents (vouchers, contracts, guarantee letters).
• Understand dynamic rate strategies, POS systems, booking engines, channel managers, and payment gateways, and able to operate and monitor these systems across all channels to optimize revenue.
• Ensure booking and payment accuracy and timeliness to prevent guest complaints, and coordinate with other teams/departments to fulfill guest needs while holding them accountable for any complaints that occur.
• Capable of upselling by efficiently handling inquiries, walk-ins, and reservations.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Qualifications

• Minimum high school diploma or equivalent.
• Previous experience in a similar position is preferred.
• Good communication skills in English, both spoken and written.
• Friendly, well groomed, and service-oriented.
• Able to work in a team and independently.
• Familiar with hotel reservation systems is an advantage.
• Willing to work on shifts, including weekends and public holidays.

Benefits

• Competitive salary.
• Monthly performance bonus.
• Supportive and positive working environment.
• Opportunity for career growth and development.

We are hiring professionals to fill in particular positions.

Receptionist

Requirements

• Min 2 years in the same position (fresh graduates are welcome to apply).
• Fluent in English, both oral and written.
• Computer literated.
• Good personality.
• Can join immediately.

Apply Now

Please send your CV to

• +6289679789789

Requirements

• Minimum 1–2 years of experience in restaurant reservations, catering, hospitality, or a similar position.
• Previous F&B and catering reservation experience is highly preferred.
• Good communication and customer service skills.
• Able to handle telephone, WhatsApp, email, and online reservation inquiries.
• Good knowledge of reservation procedures, booking details, and guest follow-up.
• Organized and attentive to detail.
• Good English communication skills.
• Professional, friendly, and well-presented.

F&B & Catering Experience

Villa and SPA area ubud and canggu

Qualifications

• Able to join Immediately.
• Preferably domicile in area Ubud/ canggu.
• Willing to learn new skills & to develop.
• Able to Speak English both oral and written.
• Able to Work Inderpendently and in a team.
• Highly committed to the job.
• Must have positive and good personality.
• Well - performance and Well - groome.
• Have Experience OTA Reservation.
• Have Experience Reservation Spa.

Looking for

• Shopkeeper

Requirements

• Previous experience in retail or hospitality preferred.
• Able to communicate in English.
• Honest, friendly, and well-presented.
• Willing to learn and grow.
• Able to work in team.

Benefit

• Basic salary.
• Meal + transport allowance.
• BPJS.

Send your CV and resume to

• 0889- 9415-2982

We are looking for a passionate, service-oriented, and proactive Reservation Executive to join our growing team.

Position summary

As a Reservation Executive, you will be the first point of contact for our guests. You will manage reservations, respond to guest inquiries, provide outstanding customer service, and coordinate with internal departments to ensure a seamless guest experience from booking to check-out.

Key responsibilities

• Handle reservation inquiries via phone, WhatsApp, email, website, and online booking platforms.
• Convert inquiries into confirmed bookings through excellent communication and customer service.
• Assist guests with booking modifications, cancellations, and special requests.
• Provide accurate information regarding villas, facilities, rates, promotions, and local attractions.
• Coordinate with Operations, Housekeeping, Finance, and Villa Managers to ensure smooth guest arrivals and departures.
• Manage and update reservations in the Property Management System (PMS).
• Monitor booking channels and maintain accurate reservation records.
• Follow up on quotations and pending reservations.
• Resolve guest concerns professionally and escalate issues when necessary.
• Support revenue optimization by following pricing and availability strategies.
• Maintain high service standards and contribute to achieving occupancy and revenue targets.

Requirements

• Minimum Diploma (D3) or Bachelor's Degree in Hospitality, Tourism, Business, Communications, or a related field.
• Minimum 1–2 years of experience in Reservations, Customer Service, Front Office, Call Center, or Hospitality.
• Excellent spoken and written English (mandatory).
• Confident handling phone calls and communicating with international guests.
• Strong customer service mindset with excellent interpersonal and communication skills.
• Sales-oriented with the ability to convert inquiries into bookings.
• Computer literate with good knowledge of Microsoft Office.
• Experience using PMS, Channel Manager, or OTA extranets is an advantage.
• Highly organized, detail-oriented, and able to multitask.
• Able to work under pressure in a fast-paced environment.
• Positive attitude, proactive, adaptable, and a strong team player.

Preferred background

Candidates with experience in any of the following are encouraged to apply

• Hotel Reservations
• Villa Reservations
• Guest Relations
• Front Office
• Customer Service
• Call Center
• Travel Agency
• Hospitality Sales Support

Working hours

• Full-time position with a 24/7 rotating shift schedule.
• Willing to work morning, afternoon, overnight (night shift), weekends, and public holidays based on the roster.
• Shifts may include overnight hours to ensure continuous guest support and reservation coverage.
• Flexible to work additional hours when required to support operational needs.

What we offer

• Competitive salary and benefits.
• Career growth opportunities within a fast-growing villa management company.
• A dynamic and international working environment.
• Continuous learning and professional development opportunities.
• The opportunity to be part of a team dedicated to delivering exceptional guest experiences.

Compensation & benefits

• Salary: IDR 4,000,000 – 5,000,000 per month (depending on experience and qualifications).
• BPJS Kesehatan & Ketenagakerjaan.
• Night shift allowance.
• Performance review and salary adjustment based on performance.
• Career development opportunities within Tropically Group.

Gaing Mas Jimbaran Villas is looking for passionate and dedicated individuals to join our team!

Qualifications

• Male.
• Minimum high school/vocational school graduate.
• Good communication skills and a positive attitude.
• Honest, responsible, disciplined, and able to work in a team.
• Willing to work on shifts.
• Relevant experience in a similar position is an advantage, experience in front office or customer service is preferred.
• Able to join as soon as possible.

Qualifications

• Male.
• Previous experience in the same position.
• Fluent in English (both spoken & written).
• Proficient in using hotel systems (VHP).
• Good attitude and hard working.

Qualifications

• Min. 1 year experience in the same position.
• Fluent in English spoken and written.
• Responsible and committed.
• Great personality.
• Love meeting new people.
• Confident & passionate.
• Based in Bali.