Front desk jobs 2026

The Front Desk in hospitality serves as the main point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering phone calls, and addressing guest inquiries and requests. Front desk staff also provide information about the hotel's services and amenities, assist with billing and payment processing, and ensure that guest needs are met promptly and efficiently. This role requires excellent customer service skills, strong communication abilities, and attention to detail to create a welcoming and smooth experience for guests.

K-Club Ubud

Guest service agent

Qualifications

  • Minimum 1 years of relevant experience in luxury hospitality.
  • Fresh graduates are welcome to apply for daily worker positions.
  • Strong communication skills and interpersonal skills.
  • Proficient in English (both spoken and written).
  • Experience in VHP System will be an advantage.
  • Able to join immediately.
Deadline: October 2, 2026
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FRii Resort Gili Trawangan

Front desk agent

Qualifications

  • Have a minimum 1 year experience in similar position.
  • Minimum diploma, bachelor degree or background in related fields.
  • Good communication skill & positif attitude.
  • Good command of English both spoken and written.
  • Familiar VHP system as additional benefit.
  • High attention to detail.
  • Join Immediately.
Deadline: October 2, 2026
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Hotel Bali Karma Sajtra

Staff front office

Qualifications

  • 1 years experience in the same position.
  • Good personality and able to work in team and personal.
  • Fluent of english spoken and written.
  • Able to operate all microsoft office.
  • Friendly and commitment on the job.
  • Able to work immediatelly.
Deadline: October 2, 2026
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O.Serendipity Kuta

Front office supervisor

We are looking for a professional, service-oriented, and responsible Front Office Supervisor to join our hospitality team.

Qualifications

  • Minimum 1–2 years of experience as Front Office Supervisor or similar position in a hotel.
  • Experience in hotels with the same position
  • Good knowledge of Front Office operations and hotel procedures.
  • Good communication and interpersonal skills.
  • Strong leadership and problem-solving abilities.
  • Customer-service oriented with a positive attitude.
  • Able to work under pressure and handle guest complaints professionally.
  • Good command of English, both written and spoken.
  • Knowledge of hotel PMS is preferred.
  • Able to work in shifts, weekends, and public holidays.
  • Well-groomed, professional, and highly responsible.
  • Able to join immediately is preferred.

Job responsibilities

  • Supervise and coordinate daily Front Office operations.
  • Ensure smooth check-in and check-out procedures.
  • Monitor room allocation, reservations, and guest requests.
  • Handle guest inquiries, complaints, and special requests professionally.
  • Ensure excellent guest service and maintain high hospitality standards.
  • Supervise and support Front Office staff during daily operations.
  • Conduct briefing and monitor staff performance.
  • Coordinate with Housekeeping, Engineering, F&B, and other departments.
  • Monitor cash handling, billing, and Front Office transactions.
  • Prepare and review daily Front Office reports.
  • Assist the Hotel Manager in achieving departmental targets.
  • Ensure SOPs, hotel policies, and service standards are properly implemented.

What we offer

  • Competitive salary.
  • Service / Incentive according to company policy.
  • Career development opportunities.
  • Supportive and professional working environment.
Deadline: October 1, 2026
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Ulaman Eco Luxury Resort

Spa receptionist

As we continue to grow and expand, Ulaman Eco Luxury Resort, an eco-luxury property in Bali, is looking for passionate, dedicated, and service-oriented talents to join our family and be part of our journey in delivering exceptional experiences.

Open positions

  1. Marketing Manager
  2. Bell Driver
  3. Spa Therapist
  4. Spa Receptionist
  5. Daily Worker Receptionist
  6. Daily Worker Room Attendant
  7. Daily Worker Engineering
  8. Daily Worker Pool Attendant
  9. Daily Worker Steward

Be part of a purpose-driven team

At Ulaman Bali, we value sustainability, authenticity, and heartfelt hospitality. If you are ready to grow with a passionate team in a breathtaking environment, we would love to hear from you!

Deadline: September 29, 2026
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Griya Shanti Villas & Spa

We are hiring

  • Front Office & butler ( Fo & resto )

Qualifications

  • Pendidikan minimal SMA/SMK.
  • Berpenampilan rapi, bersih & sopan Ramah, jujur, dan bertanggung jawab.
  • Mampu berkomunikasi dengan baik.
  • Bisa bekerja dalam tim.
  • Diutamakan punya pengalaman di F&B / resto / cafe / hotel.
  • Bisa Bahasa Inggris.

Send your CV to

  • WA: +6281949738338
Deadline: September 28, 2026
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Kiara Ocean Place

Guest service agent (trainee)

Requirements

  • Currently enrolled in a Vocational High School (SMK), Diploma, or Bachelor's program in Hospitality, Tourism, or a related field.
  • Able to work independently and as part of a team.
  • Fast learner and motivation to learn.
  • Effective communications skills.
  • Able to communicate in English written and verbal.
  • Can join immediately.

Benefits

  • BPJS ketenagakerjaan.
  • Meals + transport allowance.
  • Career development.
  • Career path.
Deadline: September 25, 2026
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Travel concierge

We are hiring

  • Reservation clerk

Requirements & qualifications

  • Minimum 1–2 years of experience in reservations, front office, or travel industry.
  • Fluent in spoken and written English with excellent communication skills.
  • Proficient in computer skills, MS Office, and reservation/booking systems (PMS/OTA).
  • Strong customer service orientation with great attention to detail.
  • Good negotiation, problem-solving, and organizational abilities.
  • Able to work effectively under pressure both independently and in a team.

Key responsibilities

  • Handle incoming reservation inquiries via phone, email, and WhatsApp promptly.
  • Process booking confirmations, modifications, cancellations, and guest invoices.
  • Maintain accurate guest records and update system availability in real-time.
  • Coordinate effectively with travel agents, guests, and operational teams.
  • Provide clear details on packages, rates, availability, and promotional offers.

Send your updated CV and professional photo via WhatsApp to

  • +628995377838

Please include subject: Reservation Clerk - [Your Name]

Deadline: September 22, 2026
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The Calna Villa Bali

Front desk agent

Qualifications

  • Have knowledge of front desk.
  • Willing to work in shifts.
  • Good attitude.
  • Able to speak English.
  • Able to operate Microsoft Office.
  • Ready to join immediately.
Deadline: September 21, 2026
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House of Kairos

Front office

Be part of a passionate and driven team committed to redefining modern wellness. At House of Kairos we believe in creating a warm, welcoming, and purposeful environment where collaboration, respect, and genuine service come together.

Requirements

  • Minimum 1 year of experience in Front Office, Reception, Guest Services, or Customer Service, preferably within hospitality, wellness, or lifestyle environments.
  • Excellent communication skills with a warm, professional, and welcoming personality.
  • ⁠Fluent in English, both spoken and written.
  • Well-groomed, positive, and service-oriented.
  • Strong organizational and administrative skills.
  • Comfortable using POS systems, membership platforms, and basic computer applications.
  • Strong problem-solving skills with the ability to handle guest concerns professionally and calmly.

Key responsibilities

  • Welcome and assist members and guests with warmth and professionalism, creating a positive first impression.
  • Manage check-ins, registrations, and membership administration accurately.
  • Respond to inquiries regarding facilities, memberships, and services.
  • Support membership sales, renewals, and retention initiatives.
  • Operate POS and internal systems while maintaining accurate daily records and reports.
  • Coordinate with internal departments to ensure smooth daily operations and seamless service delivery.
  • Listen to and resolve guest feedback or concerns promptly, escalating when necessary.
  • Maintain a clean, organized, and welcoming Front Office environment.
  • Support community events and activities to enhance member engagement and overall guest experience.

Location at Seseh bali

Deadline: September 19, 2026
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Townsquare Group

Spa reservation

We are looking for a Spa reservation for a new wellness club in bali.

Qualifications

  • Minimum high school (SMA/SMK) in Hospitality; Diploma/Bachelor's in Hospitality preferred, with at least 1 year of experience in Reservations or Front Office (preferably in 5-star hotels); well-groomed, friendly, and professional appearance with excellent service ethics; fluent in English (additional languages are a plus).
  • Proficient in Microsoft Office (Word, Excel), email, and online reservation platforms (OTA extranet), and able to operate VHP system for inputting, modifying, and monitoring reservations. Detail-oriented and disciplined, maintaining confidentiality of guest and hotel information, and able to process individual, group, corporate, online (OTA), and travel agent bookings according to procedures.
  • Accurate in checking room availability, rates, promotional packages, and able to perform upselling & cross-selling (room upgrades, F&B packages, spa, transportation, etc.); handle cancellations, amendments, and no-shows according to SOP.
  • Understand payment, deposit, and invoicing workflows, ensuring reservation data accuracy at all times.

Responsibilities

  • Communicate professionally via phone, email, and online platforms using polite, friendly, and persuasive language.
  • Accurate and meticulous in managing reservation documents (vouchers, contracts, guarantee letters).
  • Understand dynamic rate strategies, POS systems, booking engines, channel managers, and payment gateways, and able to operate and monitor these systems across all channels to optimize revenue.
  • Ensure booking and payment accuracy and timeliness to prevent guest complaints, and coordinate with other teams/departments to fulfill guest needs while holding them accountable for any complaints that occur.
  • Capable of upselling by efficiently handling inquiries, walk-ins, and reservations.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: September 15, 2026
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Nirjhara

Reservation (dw) - (maternity leave replacement)

She/he must fulfil the following criteria

  • Minimum internship experience in Reservations or Sales within the hospitality industry.
  • Familiar with hotel reservations systems (PMS/Booking systems).
  • Good command of both spoken and written English.
  • Available to commit to a 3-month contract.
Deadline: September 7, 2026
Check details
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