Front desk jobs 2026

The Front Desk in hospitality serves as the main point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering phone calls, and addressing guest inquiries and requests. Front desk staff also provide information about the hotel's services and amenities, assist with billing and payment processing, and ensure that guest needs are met promptly and efficiently. This role requires excellent customer service skills, strong communication abilities, and attention to detail to create a welcoming and smooth experience for guests.

The Calna Villa Bali

Front desk agent

Qualifications

  • Have knowledge of front desk.
  • Willing to work in shifts.
  • Good attitude.
  • Able to speak English.
  • Able to operate Microsoft Office.
  • Ready to join immediately.
Deadline: September 21, 2026
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House of Kairos

Front office

Be part of a passionate and driven team committed to redefining modern wellness. At House of Kairos we believe in creating a warm, welcoming, and purposeful environment where collaboration, respect, and genuine service come together.

Requirements

  • Minimum 1 year of experience in Front Office, Reception, Guest Services, or Customer Service, preferably within hospitality, wellness, or lifestyle environments.
  • Excellent communication skills with a warm, professional, and welcoming personality.
  • ⁠Fluent in English, both spoken and written.
  • Well-groomed, positive, and service-oriented.
  • Strong organizational and administrative skills.
  • Comfortable using POS systems, membership platforms, and basic computer applications.
  • Strong problem-solving skills with the ability to handle guest concerns professionally and calmly.

Key responsibilities

  • Welcome and assist members and guests with warmth and professionalism, creating a positive first impression.
  • Manage check-ins, registrations, and membership administration accurately.
  • Respond to inquiries regarding facilities, memberships, and services.
  • Support membership sales, renewals, and retention initiatives.
  • Operate POS and internal systems while maintaining accurate daily records and reports.
  • Coordinate with internal departments to ensure smooth daily operations and seamless service delivery.
  • Listen to and resolve guest feedback or concerns promptly, escalating when necessary.
  • Maintain a clean, organized, and welcoming Front Office environment.
  • Support community events and activities to enhance member engagement and overall guest experience.

Location at Seseh bali

Deadline: September 19, 2026
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Townsquare Group

Spa reservation

We are looking for a Spa reservation for a new wellness club in bali.

Qualifications

  • Minimum high school (SMA/SMK) in Hospitality; Diploma/Bachelor's in Hospitality preferred, with at least 1 year of experience in Reservations or Front Office (preferably in 5-star hotels); well-groomed, friendly, and professional appearance with excellent service ethics; fluent in English (additional languages are a plus).
  • Proficient in Microsoft Office (Word, Excel), email, and online reservation platforms (OTA extranet), and able to operate VHP system for inputting, modifying, and monitoring reservations. Detail-oriented and disciplined, maintaining confidentiality of guest and hotel information, and able to process individual, group, corporate, online (OTA), and travel agent bookings according to procedures.
  • Accurate in checking room availability, rates, promotional packages, and able to perform upselling & cross-selling (room upgrades, F&B packages, spa, transportation, etc.); handle cancellations, amendments, and no-shows according to SOP.
  • Understand payment, deposit, and invoicing workflows, ensuring reservation data accuracy at all times.

Responsibilities

  • Communicate professionally via phone, email, and online platforms using polite, friendly, and persuasive language.
  • Accurate and meticulous in managing reservation documents (vouchers, contracts, guarantee letters).
  • Understand dynamic rate strategies, POS systems, booking engines, channel managers, and payment gateways, and able to operate and monitor these systems across all channels to optimize revenue.
  • Ensure booking and payment accuracy and timeliness to prevent guest complaints, and coordinate with other teams/departments to fulfill guest needs while holding them accountable for any complaints that occur.
  • Capable of upselling by efficiently handling inquiries, walk-ins, and reservations.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: September 15, 2026
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Nirjhara

Reservation (dw) - (maternity leave replacement)

She/he must fulfil the following criteria

  • Minimum internship experience in Reservations or Sales within the hospitality industry.
  • Familiar with hotel reservations systems (PMS/Booking systems).
  • Good command of both spoken and written English.
  • Available to commit to a 3-month contract.
Deadline: September 7, 2026
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VOUK Hotel & Suites Bali

Front desk agent - male (dw)

Qualifications

  • Willing to work honestly.
  • Good attitude and pleasant personality.
  • Open for local Indonesian nationality only.
  • Associate or Diploma degree in related disciplines.
  • Minimum 2 year experience in similar role and organization.
  • Demonstrated experience knowledge in the required disciplines.
  • Strong leadership skill and interpersonal skill.
  • Open minded, well organized and result oriented.
  • Dynamic, inspiring, and innovative.
  • Willing to be placed in Bali.
  • Familiar with Power Pro Hotel System.
  • Able to join immediately.
Deadline: September 6, 2026
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The Mahata Legian

Receptionits (dw)

Qualifications

  • Minimum high school diploma or equivalent
  • Previous experience in a similar position is preferred
  • Good communication skills in English, both spoken and written
  • Friendly, well groomed, and service-oriented
  • Able to work in a team and independently
  • Familiar with hotel reservation systems is an advantage
  • Willing to work on shifts, including weekends and public holidays

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Supportive and positive working environment
  • Opportunity for career growth and development
Deadline: September 6, 2026
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Svarga Bebek Villa

Reception (male)

Qualifications

  • Minimum 1 year in the same position (fresh graduates are welcome to apply).
  • Fluent in English, both speaking and written.
  • Computer literate.
  • Able to drive.
  • Good personality.
Deadline: September 5, 2026
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Praia Villas

Reservation executive

We are looking for a motivated Reservations Executive who enjoys helping guests, communicating clearly and managing reservations with accuracy and care.

What we're looking for

  • Passion for hospitality and guest service.
  • Excellent spoken and written English.
  • Strong communication and organisation skills.
  • High attention to detail.
  • Calm and professional under pressure.
  • Reservations or hospitality experience preferred.
Deadline: September 4, 2026
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Ulaman Eco Luxury Resort

Spa receptionist

As we continue to grow and expand, Ulaman Eco Luxury Resort, an eco-luxury property in Bali, is looking for passionate, dedicated, and service-oriented talents to join our family and be part of our journey in delivering exceptional experiences.

Open positions

  1. Marketing Manager
  2. Activity Staff
  3. Spa Therapist
  4. Spa Receptionist
  5. Engineering Staff
  6. Sales Admin
  7. Daily Worker Engineering
  8. Daily Worker Pool Attendant
  9. Daily Worker Waiter/ss
  10. Daily Worker Commis

Be part of a purpose-driven team

At Ulaman Bali, we value sustainability, authenticity, and heartfelt hospitality. If you are ready to grow with a passionate team in a breathtaking environment, we would love to hear from you!

Deadline: August 29, 2026
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Sun Royal Hotel Bali

Guest service agent (dw)

We are currently seeking talented, motivated, and passionate professionals to join our team. If you have a positive attitude, strong teamwork skills, and a passion for excellence in hospitality, we invite you to grow with us.
Your journey starts here. Join us and make every guest feel at home.

Qualifications

  • Male or Female.
  • Fresh graduates are welcome to apply.
  • Previous experience in Front Office is an advantage, but not required.
  • Good command of English (spoken and written) or at least able to communicate in English.
  • Friendly, well-groomed, and service-oriented.
  • Willing to work in shifts.
  • Male candidates must be willing to work night shifts.
  • Able to join immediately.

If you are enthusiastic about hospitality and ready to begin or grow your career with us, we would love to hear from you.
Apply now and become part of the Sun Royal Hotel Bali family!

Deadline: August 28, 2026
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S Resorts Hidden Valley

Front office staff

Requirements:

  • Minimum 1 years experience
  • Male
  • Excellent communication skills in English, both written & spoken
  • Familiar with VHP hotel system
  • Enjoy working in a team
  • Drivers License
  • Able to start immediately
Deadline: August 22, 2026
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