Front office manager jobs 2026
A front office manager in hospitality is responsible for overseeing the front desk operations of hotels, resorts, or other hospitality establishments. Their duties include managing front desk staff, ensuring efficient check-in and check-out processes, handling guest inquiries and complaints, and coordinating with other departments to ensure a seamless guest experience. They also manage reservations, monitor room availability, and maintain high standards of customer service. The goal of a front office manager is to ensure smooth and efficient front office operations, enhance guest satisfaction, and contribute to the overall success of the establishment.
Sola Wellness
We are hiring
- Reception & Housekeeping Manager
Kami mencari manajer yang ramah, dapat diandalkan, dan kompeten untuk memimpin tim resepsionis dan housekeeping di SŌLA Wellness.
Persyaratan / requirements
- Wajib dapat berbahasa Inggris (Must speak English)
- Wajib memiliki pengalaman di bidang hospitality (Previous hospitality experience required)
- Pengalaman sebagai supervisor atau manajer lebih disukai (Previous supervisory or management experience preferred)
- Memiliki kemampuan memimpin dan berkomunikasi dengan baik (Strong leadership and communication skills)
- Dapat diandalkan, terorganisir, dan proaktif (Reliable, organised and proactive)
- Bersedia menjalankan tugas resepsionis dan housekeeping (Comfortable with both reception and housekeeping duties)
Tanggu jawab / key responsibilities
- Menyambut tamu dan mengelola area resepsionis (Welcome guests and manage reception)
- Mengawasi staf dan membagi tugas harian (Oversee staff and allocate daily duties)
- Mengatur shift dan memastikan jumlah staf mencukupi (Coordinate shifts and ensure adequate staff coverage)
- Memproses pemesanan dan pembayaran (Process bookings and payments)
- Menjaga standar pelayanan, kebersihan, dan kerapian (Maintain high service, cleanliness and presentation standards)
- Mengelola stok handuk, minuman, dan perlengkapan (Manage stock of towels, refreshments and amenities)
- Menangani pertanyaan dan keluhan tamu secara profesional (Handle guest enquiries and concerns professionally)
- Melaporkan masalah pemeliharaan dan operasional kepada pemilik (Report maintenance and operational issues to the owners)
Yang kami tawarkan / what we offer
- Gaji yang kompetitif (Competitive salary)
- Shift pagi atau sore secara bergilir: 6 hari per minggu (40 jam) (Rotating morning or afternoon shifts: 6 days per week (40 hours))
For apply, please contact: 082247194928 (Surya Angga)