Receptionist jobs 2025
A front office receptionist in hospitality is responsible for providing a welcoming and efficient experience for guests at hotels, resorts, or other hospitality establishments. Their duties include greeting guests, handling check-ins and check-outs, managing reservations, answering phone calls, and addressing guest inquiries and concerns. They also process payments, provide information about the establishment’s services and local attractions, and ensure that the front desk area is clean and organized. The goal of a front office receptionist is to create a positive first impression, deliver exceptional customer service, and ensure a smooth and enjoyable stay for guests.
Global Careers Indonesia
Receptionist
As a receptionist, you will be the first point of contact for hotel guests, providing a warm welcome and professional assistance throughout their stay. You will be responsible for handling check-in and check-out procedures, managing guest inquiries, and ensuring exceptional front office service that reflects the hotel’s standards.
Qualifications
- Male/female, minimum 18 years old.
- Minimum education: vocational high school (SMK) or diploma in tourism/hospitality.
- Good command of English (spoken and written); additional languages are an advantage.
- Previous experience as a receptionist or in front office operations is preferred.
- Excellent communication and interpersonal skills.
- Well-groomed appearance, professional attitude, and friendly personality.
- Responsible, organized, and detail-oriented.
- Able to work under pressure and adapt to a multicultural environment.
Main responsibilities
- Greet guests upon arrival and assist with check-in and check-out procedures.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest inquiries, requests, and complaints politely and efficiently.
- Manage room reservations, keys, and billing transactions accurately.
- Coordinate with housekeeping and other departments to ensure smooth operations.
- Maintain front desk records, logs, and communication systems.
- Follow hotel policies regarding guest privacy, safety, and security.
- Deliver professional, courteous, and attentive service to all guests.
Benefits
- 8-month employment contract with the possibility of renewal based on performance.
- Salary up to IDR 12–17 million per month (including basic salary and performance bonuses).
- Free accommodation provided by the hotel (shared staff housing or dormitory).
- Free meals provided during working hours, as arranged by the hotel.
- Free transportation between staff housing and workplace.
- Complete work uniform provided by the employer.
- Health and accident insurance in accordance with company policy.
- International work experience in 4–5-star hotel chains in Antalya or Alanya.
- Certificate of employment issued upon contract completion.
- Safe and supportive work environment with colleagues from various countries.
Locations
- Hotel chains in Antalya / Alanya.
Departure scheduled for march
Required documents
- CV
- ID card (KTP)
- Passport photo (to follow)
- Full body photo
- Self-introduction video (60–90 seconds — mention your full name, age, work experience, and motivation to work abroad)
Skema dan mekanisme pembiayaan program
Seluruh peserta program diwajibkan untuk mengikuti ketentuan pembayaran dengan tahapan sebagai berikut:
- Total biaya: Rp 25.000.000
- DP (uang muka): Rp 10.000.000 (dibayarkan setelah lulus wawancara untuk pengurusan visa dan dokumen keberangkatan)
- Pelunasan: Rp 15.000.000 (dibayarkan setelah visa kerja diterbitkan dan sebelum keberangkatan)
Total biaya program sebesar Rp 25.000.000 mencakup seluruh proses administrasi, pengurusan visa kerja, kontrak dan asuransi tenaga kerja, tiket keberangkatan, serta pendampingan peserta hingga tiba di lokasi penempatan di Turki.
Peserta diwajibkan membayar uang muka sebesar Rp 10.000.000 setelah dinyatakan lulus wawancara, sebagai bentuk komitmen untuk mengikuti program. Dana ini digunakan untuk pengurusan visa kerja, legalisasi dokumen, dan persiapan administratif keberangkatan.
Sisa biaya sebesar Rp 15.000.000 dapat dilunasi melalui dua opsi pembayaran:
- Skema mandiri, dengan pelunasan penuh sebelum keberangkatan.
- Skema pembiayaan melalui dana pinjaman/talangan, dengan sistem pembayaran bertahap (angsuran ringan) setelah peserta mulai bekerja di Turki melalui bank rekanan program.
Dokumen yang harus disiapkan
- Paspor minimal 1 tahun masa berlaku.
- Pasfoto ukuran 3x4cm background merah.
- Foto post card (full body).
- Kartu tanda penduduk (KTP).
- Kartu keluarga (KK).
- Ijazah terakhir.
- Akta kelahiran.
- Surat izin keluarga.
- Sertifikat sesuai keminatan.
- Bukti Medical- Pra.
Dokumen yang harus disiapkan untuk mengajukan visa
- SKCK (Min. Polda).
- Bukti medical full.
- Form Visa Reff. code.