Reservation Supervisor jobs 2025

A reservation supervisor is responsible for overseeing the reservations department in hotels, resorts, or other hospitality establishments. Their duties include managing and coordinating reservation activities, supervising reservation agents, ensuring accuracy in booking details, and handling complex or high-priority reservations. They also monitor room availability, develop and implement reservation policies, and provide training and support to the reservation team. The goal of a reservation supervisor is to maximize occupancy rates, ensure a smooth reservation process, and deliver excellent customer service to enhance guest satisfaction.