Health club supervisor jobs 2026
A health club supervisor oversees the daily operations of a health club or fitness center to ensure a high standard of service and member satisfaction. Responsibilities include managing staff, scheduling fitness classes and personal training sessions, maintaining equipment, ensuring cleanliness and compliance with health and safety regulations, and addressing member inquiries and complaints. They also assist in developing promotional activities, training new employees, and monitoring membership trends. The goal is to provide an exceptional experience for members and support the overall success of the health club.
Townsquare Group
Wellness studio supervisor
We are looking for a wellness studio supervisor for a new wellness club in bali.
Qualifications
- Minimum high school (SMA/SMK) in Tourism/Hospitality or Sports/Health, with at least 1 year of experience in Wellness, fitness, recreation, or hospitality activities (preferably in hotels/resorts/wellness); attractive, energetic, cheerful, and sociable appearance.
- Good command of English (intermediate-advanced) for professional communication with guests, team members, and management; additional language skills are an advantage.
- Understand daily Wellness Activity schedules, knowledge of safety procedures, risk management, and basic first aid related to wellness and recreational activities.
- Strong problem-solving and decision-making abilities, capable of handling guest complaints, operational challenges, and last-minute schedule changes professionally.
- Flexible, responsible, and able to work shifts, weekends, and public holidays, with a strong commitment to service excellence and guest satisfaction.
Responsibilities
- Create a fun, engaging, and memorable guest experience by leading activities with energy and creativity, adapting programs to different ages, preferences, and guest needs while responding promptly to requests during activities.
- Maintain full knowledge of activity schedules and hotel facilities, integrating product knowledge into activities to support effective upselling and cross-selling through guest interaction.
- Prepare, manage, and maintain all activity equipment and areas, ensuring cleanliness, hygiene, safety, and readiness in coordination with relevant departments.
- Supervise and coordinate Wellness Studio staff by managing schedules, conducting briefings and training, evaluating performance, and ensuring programs comply with service standards and safety guidelines.
- Monitor guest feedback, handle complaints and special requests professionally, coordinate cross-departmental activities and promotions, and prepare operational reports on activities, attendance, incidents, and guest satisfaction for management.
Benefits
- Basic Salary (nett of tax).
- BPJSTK & BPJS Kesehatan.
- THR.
- Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and
- permanent status/PKWTT).
- Free Parking (1 motorcycle or 1 car).
- Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
- 1 meal per shift.
Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.