Quality officer

Qualifications

• Proven experience in guest relations/sales & marketing or a similar customer service role, reservation, able to work with VHP system.
• Proficiency in english communication.
• Customer-focused and friendly
• Local knowledge an advantage
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with integrity.
• Ability to multitask and manage time effectively.
• Ability to drive buggy car.

Job descriptions

• Assisting the manager all around.
• Assisting the guest relation officer (GRO).
• Checking the rooms.
• Reservation and guest correspondent.
• Quality control (services, guest satisfaction, cleanliness).

What we offer

• Competitive salary.
• Staff meals provided.
• Team & fun oriented environment.
• Flexible work hour arrangement possible.

Sales/guest relation officer

Qualifications

• Proven experience in guest relations/sales or a similar customer service role.
• Proficiency in english communication.
• Customer-focused and friendly.
• Local knowledge an advantage.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with integrity.
• Ability to multitask and manage time effectively.
• Ability to drive buggy car.

What we offer

• Competitive salary.
• Staff meals provided.
• Team & fun oriented environment.
• Flexible work hour arrangement possible.

Sales marketing

Qualifications

• Proven experience as a sales marketing role.
• Proven experience about sales analysis, market review and social media.
• Proficiency in English communication.
• Customer focus and friendly.
• Flexibility to work in rotating shifts.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary.
• Staff meals provided.
• Team & fun oriented environment.
• Flexible work hour arrangement possible.

Receptionist

Qualifications

• Proven experience in guest relations or a similar customer service role.
• Proficiency in English communication.
• Customer-focused and friendly
• Local knowledge an advantage
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with integrity.
• Ability to multitask and manage time effectively.
• Ability to drive buggy car.

What we offer

• Competitive salary.
• Staff meals provided.
• Team & fun oriented environment.
• Flexible work hour arrangement possible.

Operation manager

Qualifications

• Minimum of 3 years of experience in boutique accomodation, preferably in a boutique or luxury setting.
• Proficiency in english.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests, staff, and stakeholders.
• Proficiency in hospitality software systems and financial management tools.
• Attention to detail and a commitment to maintaining the highest standards of quality and service.

Responsibilities

• Oversee all aspects of the day-to-day operations, ensuring smooth and efficient functioning of all departments.
• Implement and maintain the operational standards and service protocols, guaranteeing exceptional guest satisfaction.
• Manage staff schedules, performance, and development, fostering a positive work environment.
• Collaborate with department heads to optimize workflows, address operational challenges, and implement continuous improvement initiatives.
• Monitor and analyze key performance indicators (KPIs) such as occupancy rates, room revenue, guest feedback, and employee engagement, identifying areas for improvement and driving profitability.
• Manage the budget, controlling costs.
• Contribute to the development and implementation of innovative marketing and promotional strategies to attract new customers and increase brand awareness.

What we offer

• Competitive salary
• Staff meals provided
• Team & fun oriented environment
• Flexible work hour arrangement possible

Bookkeeper

Qualifications

• Proven experience as a book keeper role.
• Proven experience about pnl analysis, financial
• Statement, payroll and general ledger
• Proficiency in english communication.
• Flexibility to work in rotating shifts.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary
• Staff meals provided
• Team & fun oriented environment
• Flexible work hour arrangement possible

Cook service

Qualifications

• Proven experience as a cook role.
• Proven experience about Indonesian foods and Western.
• Proficiency in English communication.
• Customer focus and friendly.
• Flexibility to work in rotating shifts.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary
• Staff meals provided
• Team & Fun oriented environment
• Flexible work hour arrangement possible

Bartender/barista

Qualifications

• Proven experience as bartender and barista role.
• Proven experience about coffee and cocktails
• Proficiency in English communication.
• Customer focus and friendly.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary
• Staff meals provided
• Team & Fun oriented environment
• Flexible work hour arrangement possible

Housekeeping

Qualifications

• Proven experience in housekeeping attendant role.
• Proficiency in English communication.
• Cleanliness focus and friendly
• Flexibility to work in rotating shifts.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

What we offer

• Competitive salary
• Staff meals provided
• Team & Fun oriented environment
• Flexible work hour arrangement possible