Reservation staff (office base)

Qualifications

• Fluent written and spoken English.
• Excellent communication skills and good phone etiquette.
• Strong work ethic and team player.
• Manage incoming enquiries for Villa booking by email or phone call.
• Assist the client throughout the booking process and until guest check in to Villa Familiar with OTAS.
• Passion for sales and customer service.
• Well organized, attention to detail.
• Computer Literate.
• Flexible, able to work on shift, including weekends.
• Have relevant background on Villa reservation at least 2 years.
• Able to perform well and reliable without supervision.