Villa manager
Qualifications
- A degree in hospitality management, business administration, or a related field is preferred.
- Proven experience in hospitality or villa management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in budgeting and financial management.
- Knowledge of property maintenance and housekeeping standards.
- Ability to handle multiple tasks and work under pressure.
- Flexibility to work irregular hours, including weekends and holidays.
- Strong organizational and problem-solving skills.
- Attention to detail and a commitment to excellence.
- Proficient in ms office and property management software.
- Fluent in english; additional languages are a plus.
Key responsibilities
- Manage all aspects of villa operations, including housekeeping, maintenance, and guest services.
- Ensure guest satisfaction by providing excellent customer service and addressing any issues promptly.
- Oversee staff recruitment, training, and management.
- Manage budgets, expenses, and inventory.
- Coordinate with vendors and service providers for supplies and services.
- Ensure compliance with safety and security regulations.
- Maintain property standards and perform regular inspections.