Assistant housekeeping manager

Job summary

The Assistant Housekeeping Manager supports the Housekeeping Manager in ensuring the highest standards of cleanliness, hygiene, and presentation throughout the resort while maintaining efficient housekeeping operations and delivering excellent guest satisfaction.

Qualifications

• Minimum 2 years of experience in a Housekeeping supervisory position.
• Diploma or Bachelor's degree in Hospitality Management or a related field is preferred.
• Strong leadership and organizational skills.
• Excellent attention to detail.
• Good communication skills in English.
• Able to work under pressure and manage multiple priorities.
• Proficient in Microsoft Office.
• Willing to work shifts, weekends, and public holidays.

Key responsibilities

• Assist the Housekeeping Manager in overseeing daily housekeeping operations.
• Supervise Room Attendants, Public Area Attendants, and Laundry.
• Conduct inspections of guest rooms and public areas to ensure quality standards are met.
• Ensure compliance with housekeeping procedures, safety standards, and company policies.
• Coordinate room readiness with the Front Office department.
• Monitor housekeeping supplies, linen, and inventory.
• Handle guest requests and housekeeping-related concerns promptly.
• Assist with staff scheduling, coaching, training, and performance monitoring.
• Prepare housekeeping reports and support administrative duties.
• Ensure a clean, safe, and welcoming environment for guests and employees.