Online sales & channel management
- Manage OTA (Online Travel Agency) accounts (Airbnb, Booking.com, Agoda, Expedia, etc.) and direct booking platforms.
- Monitor and adjust room rates, packages, and promotions to maximize occupancy and revenue.
- Maintain consistent inventory updates and avoid overbooking.
Content & branding management
- Ensure villa listings have high-quality descriptions, SEO-friendly titles, and attractive visuals.
- Collaborate with the content team for photo/video updates.
- Maintain brand consistency across all online platforms.
Customer engagement & experience
- Respond promptly to online inquiries and booking requests.
- Manage guest reviews and feedback across platforms, ensuring high ratings and brand reputation.