Floor supervisor

Job description

• Responsible for daily restaurant operations to ensure smooth and efficient service
• Supervise floor staff and ensure service standards are consistently met
• Handle customer service, guest complaints, and special requests professionally
• Create and manage staff work schedules and attendance
• Coordinate with kitchen team to ensure food quality and service timing
• Monitor GoFood and GrabFood orders, including order accuracy and customer communication
• Prepare and serve basic coffee and beverages when needed (non-professional level)
• Ensure cleanliness, hygiene, and restaurant SOPs are followed at all times

Qualifications

• Female, well-groomed, friendly, and professional attitude
• Fluent in English (spoken and basic written)
• Familiar with Western breakfast menus and concepts
• Able to prepare basic coffee and beverages (not required to be a professional barista)
• Experienced in handling GoFood and GrabFood orders
• Previous experience as a Floor Supervisor or similar role is preferred
• Strong leadership, communication, and problem-solving skills
• Able to work in a fast-paced environment and morning shifts

Benefits

• Basic Salary: IDR 5,000,000
• Service Charge
• Meal Allowance
• BPJS Ketenagakerjaan

Placement

• Breakfast Restaurant – Canggu, Bali