Travel concierge

We are hiring

• Reservation clerk

Requirements & qualifications

• Minimum 1–2 years of experience in reservations, front office, or travel industry.
• Fluent in spoken and written English with excellent communication skills.
• Proficient in computer skills, MS Office, and reservation/booking systems (PMS/OTA).
• Strong customer service orientation with great attention to detail.
• Good negotiation, problem-solving, and organizational abilities.
• Able to work effectively under pressure both independently and in a team.

Key responsibilities

• Handle incoming reservation inquiries via phone, email, and WhatsApp promptly.
• Process booking confirmations, modifications, cancellations, and guest invoices.
• Maintain accurate guest records and update system availability in real-time.
• Coordinate effectively with travel agents, guests, and operational teams.
• Provide clear details on packages, rates, availability, and promotional offers.

Send your updated CV and professional photo via WhatsApp to

• +628995377838

Please include subject: Reservation Clerk - [Your Name]