Spa supervisor

We are looking position spa supervisor for ubud and canggu.

Qualifications

• Work towards coupa training.
• Diploma in business management.
• Minimum of 2 years experience in management or supervisory position in a spa or related field.
• Experience and education in one of the spa disciplines of fitness or therapy a significant asset.
• At least 2 years of spa and salon experience.
• Ability to multi-task in various situations and prioritize.

Responsibilities

• Answering phones, booking appointments, checking guests in and out of the facility and completing all shift reports and paperwork.
• Responsible for operational duties related to spa retail.
• Train Spa staff by making sure staff has knowledge of product on the floor, coordinating with vendors/designers who can provide training and sales support, and coordinate with buying team to provide support in this area.
• Merchandising and maintenance of neat and orderly retail displays.
• Coordination of vendor set up, purchasing, and receiving as it pertains to the retail operation.
• Sourcing Product when applicable.
• Coordinating with buying team by provide sales information and guest feedback and partnering with buyers on trunk shows, promotions or sales contests for staff.
• Implementing new procedures for Spa Coordinators and Spa Attendants in order to improve productivity and service delivery in regards to the retail operation.
• Monitoring Spa Coordinator and Spa Attendant performance and providing feedback.
• Monitoring the guest areas of spa to ensure that the front desk, spa lounge, locker areas, and fitness facilities are at all times neat, orderly, and well stocked.