Front office supervisor jobs 2026
A Front Office (FO) Supervisor in hospitality oversees the daily operations of the front desk at a hotel or resort. Responsibilities include managing front office staff, ensuring efficient check-in and check-out processes, handling guest inquiries and complaints, and maintaining reservation systems. They also coordinate with other departments to ensure seamless service, conduct staff training, and monitor performance to maintain high service standards.
Kahayana Suites Ubud
Front office supervisor
Qualifications
- Minimum 2-3 years of experience in Front Office operations, with at least 1 year in a supervisory role.
- Excellent leadership, team management, and coaching skills.
- Strong communication and interpersonal skills in both English and the local language; additional foreign languages are an advantage.
- Ability to handle guest complaints professionally and provide effective solutions.
- Strong problem-solving, decision-making, and organizational skills.
- Well-groomed, professional appearance, and customer-oriented attitude.
- Honest, responsible, proactive, and able to work independently as well as part of a team.
- Familiar with hotel health, safety, and security standards.
Deadline: August 16, 2026
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