Front desk jobs 2026

The Front Desk in hospitality serves as the main point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering phone calls, and addressing guest inquiries and requests. Front desk staff also provide information about the hotel's services and amenities, assist with billing and payment processing, and ensure that guest needs are met promptly and efficiently. This role requires excellent customer service skills, strong communication abilities, and attention to detail to create a welcoming and smooth experience for guests.

The Mahata Legian

Receptionits - guest service agent (dw)

Qualifications

  • Minimum high school diploma or equivalent.
  • Previous experience in a similar position is preferred.
  • Good communication skills in English, both spoken and written.
  • Friendly, well groomed, and service-oriented.
  • Able to work in a team and independently.
  • Familiar with hotel reservation systems is an advantage.
  • Willing to work on shifts, including weekends and public holidays.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Supportive and positive working environment.
  • Opportunity for career growth and development.
Deadline: October 24, 2026
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Sarva Ubud Villas & Spa

We are hiring professionals to fill in particular positions.

Receptionist

Requirements

  • Min 2 years in the same position (fresh graduates are welcome to apply).
  • Fluent in English, both oral and written.
  • Computer literated.
  • Good personality.
  • Can join immediately.

Apply Now

Please send your CV to

  • +6289679789789
Deadline: October 23, 2026
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D&A Syrowatka

Reservation staff

Requirements

  • Minimum 1–2 years of experience in restaurant reservations, catering, hospitality, or a similar position.
  • Previous F&B and catering reservation experience is highly preferred.
  • Good communication and customer service skills.
  • Able to handle telephone, WhatsApp, email, and online reservation inquiries.
  • Good knowledge of reservation procedures, booking details, and guest follow-up.
  • Organized and attentive to detail.
  • Good English communication skills.
  • Professional, friendly, and well-presented.

F&B & Catering Experience

Deadline: October 23, 2026
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Bijia Villa

Reservation / receptionist spa

Villa and SPA area ubud and canggu

Qualifications

  • Able to join Immediately.
  • Preferably domicile in area Ubud/ canggu.
  • Willing to learn new skills & to develop.
  • Able to Speak English both oral and written.
  • Able to Work Inderpendently and in a team.
  • Highly committed to the job.
  • Must have positive and good personality.
  • Well - performance and Well - groome.
  • Have Experience OTA Reservation.
  • Have Experience Reservation Spa.
Deadline: October 18, 2026
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Banksea Retail & Showroom

Looking for

  • Shopkeeper

Requirements

  • Previous experience in retail or hospitality preferred.
  • Able to communicate in English.
  • Honest, friendly, and well-presented.
  • Willing to learn and grow.
  • Able to work in team.

Benefit

  • Basic salary.
  • Meal + transport allowance.
  • BPJS.

Send your CV and resume to

  • 0889- 9415-2982
Deadline: October 17, 2026
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Tropically Villa Management

Reservation admin

We are looking for a passionate, service-oriented, and proactive Reservation Executive to join our growing team.

Position summary

As a Reservation Executive, you will be the first point of contact for our guests. You will manage reservations, respond to guest inquiries, provide outstanding customer service, and coordinate with internal departments to ensure a seamless guest experience from booking to check-out.

Key responsibilities

  • Handle reservation inquiries via phone, WhatsApp, email, website, and online booking platforms.
  • Convert inquiries into confirmed bookings through excellent communication and customer service.
  • Assist guests with booking modifications, cancellations, and special requests.
  • Provide accurate information regarding villas, facilities, rates, promotions, and local attractions.
  • Coordinate with Operations, Housekeeping, Finance, and Villa Managers to ensure smooth guest arrivals and departures.
  • Manage and update reservations in the Property Management System (PMS).
  • Monitor booking channels and maintain accurate reservation records.
  • Follow up on quotations and pending reservations.
  • Resolve guest concerns professionally and escalate issues when necessary.
  • Support revenue optimization by following pricing and availability strategies.
  • Maintain high service standards and contribute to achieving occupancy and revenue targets.

Requirements

  • Minimum Diploma (D3) or Bachelor's Degree in Hospitality, Tourism, Business, Communications, or a related field.
  • Minimum 1–2 years of experience in Reservations, Customer Service, Front Office, Call Center, or Hospitality.
  • Excellent spoken and written English (mandatory).
  • Confident handling phone calls and communicating with international guests.
  • Strong customer service mindset with excellent interpersonal and communication skills.
  • Sales-oriented with the ability to convert inquiries into bookings.
  • Computer literate with good knowledge of Microsoft Office.
  • Experience using PMS, Channel Manager, or OTA extranets is an advantage.
  • Highly organized, detail-oriented, and able to multitask.
  • Able to work under pressure in a fast-paced environment.
  • Positive attitude, proactive, adaptable, and a strong team player.

Preferred background

Candidates with experience in any of the following are encouraged to apply

  • Hotel Reservations
  • Villa Reservations
  • Guest Relations
  • Front Office
  • Customer Service
  • Call Center
  • Travel Agency
  • Hospitality Sales Support

Working hours

  • Full-time position with a 24/7 rotating shift schedule.
  • Willing to work morning, afternoon, overnight (night shift), weekends, and public holidays based on the roster.
  • Shifts may include overnight hours to ensure continuous guest support and reservation coverage.
  • Flexible to work additional hours when required to support operational needs.

What we offer

  • Competitive salary and benefits.
  • Career growth opportunities within a fast-growing villa management company.
  • A dynamic and international working environment.
  • Continuous learning and professional development opportunities.
  • The opportunity to be part of a team dedicated to delivering exceptional guest experiences.

Compensation & benefits

  • Salary: IDR 4,000,000 – 5,000,000 per month (depending on experience and qualifications).
  • BPJS Kesehatan & Ketenagakerjaan.
  • Night shift allowance.
  • Performance review and salary adjustment based on performance.
  • Career development opportunities within Tropically Group.
Deadline: October 17, 2026
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Gaing Mas Jimbaran Villas

Front desk agent

Gaing Mas Jimbaran Villas is looking for passionate and dedicated individuals to join our team!

Qualifications

  • Male.
  • Minimum high school/vocational school graduate.
  • Good communication skills and a positive attitude.
  • Honest, responsible, disciplined, and able to work in a team.
  • Willing to work on shifts.
  • Relevant experience in a similar position is an advantage, experience in front office or customer service is preferred.
  • Able to join as soon as possible.
Deadline: October 16, 2026
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The Slow Canggu

Guest relation officer (dw)

Qualifications

  • Male.
  • Previous experience in the same position.
  • Fluent in English (both spoken & written).
  • Proficient in using hotel systems (VHP).
  • Good attitude and hard working.
Deadline: October 15, 2026
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Madawa Bali

GSA (dw)

Qualifications

  • Min. 1 year experience in the same position.
  • Fluent in English spoken and written.
  • Responsible and committed.
  • Great personality.
  • Love meeting new people.
  • Confident & passionate.
  • Based in Bali.
Deadline: October 10, 2026
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Kula Mani Tennis Village

Front office supervisor

Qualifications

  • Join Immediately.
  • Min. 1–3 year experience as same position.
  • Flexibility to respond to a range of different work situations.
  • Able to work as a team and ability to work under pressure.
  • Strong interpersonal and communication skill.
  • Energetic & Positive individual.
Deadline: October 9, 2026
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Kula Mani Tennis Village

Front Office staff

Qualifications

  • Join Immediately.
  • Min. 1–3 year experience as same position.
  • Able to operate cashier system.
  • Flexibility to respond to a range of different work situations.
  • Able to work as a team and ability to work under pressure.
  • Strong interpersonal and communication skill.
  • Energetic & Positive individual.
Deadline: October 9, 2026
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Morabito Art Villa

Guest Experience officer

Morabito Art Villa is an exclusive beachfront retreat in Canggu, Bali, designed by renowned French designer Pascal Morabito, famous for his high-end jewelry and sculptures. This luxurious villa combines elegant design with the natural beauty of Bali, featuring unique sculptures, spacious interiors, and stunning ocean views. Is looking for a passionate Guest Experience Officer to join our team.

Key responsibilities

  • Deliver warm, personalized welcomes and attentive service throughout the guest journey.
  • Coordinate with F&B, Housekeeping, and Front Office to anticipate and fulfill guest needs.
  • Handle guest requests, feedback, and special occasion arrangements.
  • Ensure every touchpoint reflects Morabito's standard of refined hospitality.

Requirements

  • Minimum 1–2 years' experience in guest service, hospitality, or a similar role (villa/resort experience a plus).
  • Excellent communication skills in English (additional languages a plus).
  • Warm, proactive, and detail-oriented personality.
  • Willing to work on a shift basis, including weekends and public holidays.
Deadline: October 8, 2026
Check details
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