Housekeeping supervisor jobs 2026
A housekeeping supervisor oversees the daily operations of the housekeeping department in a hotel, resort, or other hospitality establishment. Their responsibilities include supervising housekeeping staff, ensuring that guest rooms and public areas are cleaned to the highest standards, managing inventory of cleaning supplies, and scheduling staff shifts. They conduct inspections, provide training to new employees, and address any guest complaints or issues related to housekeeping. The goal of a housekeeping supervisor is to maintain a clean, orderly, and welcoming environment for guests, ensuring their comfort and satisfaction.
Townsquare Group
Housekeeping supervisor
We are looking for a housekeeping supervisor to support our growth in bali.
Qualifications
- Minimum Diploma or Bachelor's degree in Tourism & Hospitality, with at least 1 year of experience as a Housekeeping Supervisor or in a similar role at a 5-star hotel; well-groomed and professional appearance, fluent in English.
- Proficient in room cleaning techniques, sanitation methods meeting 5-star hotel standards, and room MEP equipment maintenance.
- Knowledgeable in laundry operations (internal and outsourcing), including linen counting and rotation.
- Skilled in operating housekeeping machinery, including industrial vacuum cleaners, floor polishers, carpet extractors, etc.
- Understands cleaning chemicals, their functions, and safe handling procedures in accordance with chemical handling and safety data sheet guidelines.
Responsibilities
- Able to supervise Staff, including monitoring their knowledge, technical skills, work quality, and behavior.
- Capable of providing guidance and coaching, including taking disciplinary action for repeated mistakes and delivering continuous training to Staff.
- Able to empower Staff by reviewing their performance and productivity, and coordinating effectively within and across sections.
- Skilled in resolving guest complaints, including analyzing the root causes of recurring issues and providing effective solutions.
- Possesses strong technical skills in room preparation and room MEP, and able to manage tasks and work plans based on operational needs, especially for team members.
Benefits
- Basic Salary (nett of tax).
- BPJSTK & BPJS Kesehatan.
- THR.
- Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
- Free Parking (1 motorcycle or 1 car).
- Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
- 1 Meal per Shift.
Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.