Social media & marketing specialist (performance-focused)

We are a boutique hospitality and property management company in Bali, established in 2010, managing a portfolio of high-performing villas and working with selected clients. Our focus is not just on content, but on performance. Social media is a key driver of visibility, brand positioning, and ultimately bookings. We are looking for someone who understands how to turn content into results.

Role overview

This role combines execution and leadership.

You will

• Manage social media for key clients directly.
• Work independently when needed.
• Guide and support the team with ideas, structure, and direction.
• Focus on growing performance, not just posting content.

Key responsibilities

Social Media Execution

• Plan, create, and publish content across platforms (Instagram, TikTok, etc.).
• Manage posting schedules and ensure consistency.
• Select and organize photo/video content that performs.

Performance & growth

• Track and improve performance (reach, engagement, clicks, conversions).
• Identify what works and double down on it.
• Adjust strategies based on results, not assumptions.

Content strategy & ideas

• Develop practical, executable content ideas.
• Adapt content for different platforms.
• Work with photographers, videographers, or team members to execute content.

Team & client management

• Work directly with key clients when needed.
• Guide and support team members with ideas and direction.
• Communicate clearly and manage expectations.

Collaboration

• Work with revenue and e-commerce teams to align content with performance.

Goals

• Support campaigns and promotions when required.

Requirements

• Proven experience managing social media accounts professionally.
• Strong understanding of Instagram, TikTok, and platform behavior.
• Ability to work independently and take ownership.
• Strong eye for content (photos, videos, captions).
• Ability to manage multiple accounts/projects at once.
• Comfortable working in a fast-paced, performance-driven environment.

Reservations team member

Luxury Villa Bali is looking for a reliable and professional Reservations Team Member to join our team in Bali.
We are looking for someone who is strong in customer service, communicates well, works accurately, and can take responsibility without constant supervision.

Qualifications

• Good spoken and written English.
• Strong customer service and communication skills.
• Accurate and detail-oriented.
• Independent, responsible, and able to follow through.
• Flexible and willing to work shifts, weekends, and public holidays.
• Calm under pressure and able to solve problems.
• Comfortable using email, WhatsApp, booking platforms, and reservation systems.
• Previous hospitality or reservations experience preferred.

Main responsibilities

• Respond to guest inquiries.
• Process bookings, amendments, cancellations, and payments.
• Coordinate with guests and internal teams.
• Keep reservation information accurate and up to date.

E-commerce executive

Luxury Villa Bali is looking for an E-commerce Executive to join our commercial team in Bali.
This is a good opportunity for someone who enjoys working with data, online travel platforms, pricing, and commercial performance, and who wants to build a long-term career in hospitality.
You will help improve online distribution, optimize property listings, monitor performance, and identify opportunities to increase bookings and revenue.

What you’ll be doing

• Managing and optimizing listings across online travel platforms.
• Monitoring pricing, availability, and promotions.
• Analyzing booking trends and competitor performance.
• Preparing clear reports and commercial insights.
• Working closely with reservations and other internal teams.
• Supporting new distribution channels and commercial projects.

We’re looking for someone who

• Has excellent attention to detail.
• Enjoys working with numbers and data.
• Has strong written English.
• Is organized and follows through on tasks.
• Learns quickly and takes ownership.
• Is comfortable working independently.
• Has experience in hospitality, reservations, e-commerce, revenue, or a similar role.
• Experience with OTAs, PMS systems, channel managers, Excel, or Google Sheets is an advantage.

This is a hands-on role with real responsibility, room to learn, and the opportunity to grow with the company.