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Elior travel

E-commerce & reservation

  • E-commerce, Front office, Marketing staff, Reservations agent
  • Full Time
  • Denpasar
  • Posted 3 weeks ago Active

E-commerce & reservation

Elior Travel is expanding our team! We’re looking for a detail-oriented and customer-focused professional to join us as Reservation & E-commerce Executive.

Requirements

  • Min. Diploma/Bachelor’s degree in Tourism, Business, Marketing, or related field.
  • 1-2 years’ experience in reservations, e-commerce, or travel industry (fresh graduates with strong interest are welcome to apply).
  • Familiar with OTA platforms (Booking.com, Traveloka, Agoda, etc.) and reservation systems.
  • Strong attention to detail and organizational skills.
  • Good communication skills in English (Bahasa Indonesia is a plus).
  • Comfortable working with digital tools and basic data reporting.

Responsibilities

  • Handle reservations, bookings, and confirmations across all sales channels (website, OTA platforms, email, phone).
  • Manage and update e-commerce listings, pricing, and availability.
  • Coordinate with suppliers, hotels, and partners to ensure accurate booking data.
  • Respond promptly to customer inquiries and resolve booking issues.
  • Monitor online sales performance and suggest improvements to boost conversions.
  • Maintain accurate records in the reservation/booking system.
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