Guest Experience officer

Guest Experience officer

Morabito Art Villa is an exclusive beachfront retreat in Canggu, Bali, designed by renowned French designer Pascal Morabito, famous for his high-end jewelry and sculptures. This luxurious villa combines elegant design with the natural beauty of Bali, featuring unique sculptures, spacious interiors, and stunning ocean views. Is looking for a passionate Guest Experience Officer to join our team.

Key responsibilities

• Deliver warm, personalized welcomes and attentive service throughout the guest journey.
• Coordinate with F&B, Housekeeping, and Front Office to anticipate and fulfill guest needs.
• Handle guest requests, feedback, and special occasion arrangements.
• Ensure every touchpoint reflects Morabito’s standard of refined hospitality.

Requirements

• Minimum 1–2 years’ experience in guest service, hospitality, or a similar role (villa/resort experience a plus).
• Excellent communication skills in English (additional languages a plus).
• Warm, proactive, and detail-oriented personality.
• Willing to work on a shift basis, including weekends and public holidays.