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Umalas jobs 2025
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Sin Nombre Bali
Umalas
Full time
GRO mandarin speaker
Qualifications
Female.
GSA/GRO background.
Has experience minimum 1 year in same position.
Able to mandarin speaker.
Excellent in english is must energic & innovative.
Memorable service oriented.
Able to work as a team and ability to work under pressure.
Able to join immediately.
College fresh graduate are welcome.
Responsibility
Provide warm welcoming to every guest upon arrival.
Ensure all guest are happy during stay.
Run and upselling program to boost other revenue.
Handle guest complain and ensure the resolution are promptly delivered.
Process guest's departures, calculate charges and receive payments.
Promptly and courteously attend to telephone calls and text messages.
Provide information on villa facilities and services complete.
Provide concierge services including booking activities, dining reservations and transport, point of
interest.
Ensure and handling guest special requests are efficiently completed based on requirements.
Handling and assist guest belonging and luggage with care.
Follow emergency and safety procedures.
Provide direction to guests requiring guidance and offering any further assistance as required
Following up other related duties as assigned by the executive butler coordinator.
Deadline: July 24, 2025
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