Cluster Reservation Officer

Qualifications

• Minimum 1–2 years of experience in a related position.
• Good command of English in communication and interpersonal skills.
• Familiar with reservation systems and online booking platforms.
• Confident in handling guest inquiries, cancellations, and reservation amendments.
• Good understanding of upselling, restaurant promotions, special events, and table environment.
• Able to work independently and collaboratively in a fast-paced environment.
• Available to join immediately.