Morabito Art Villa
Guest experience supervisor
Apply for the job nowSoak in the blissful island vibes at Morabito Art Villa’s daytime beachfront and poolside experience. Catch the dreamy ocean breeze in our literal handcrafted French art-inspired layout. Our luscious daybeds, beachfront lounges and restaurant are open daily. Walk-ins welcome. Reservations encouraged.
Morabito Art Villa is seeking an experienced Guest Experience Supervisor to lead our guest service team and elevate the villa's hospitality standards.
Key responsibilities
- Supervise and mentor the Guest Experience team to ensure consistent, high-quality service.
- Oversee guest journey touchpoints from arrival to departure, resolving issues promptly.
- Coordinate cross-departmentally to personalize guest experiences and manage VIP requests.
- Monitor guest feedback and drive continuous service improvement.
- Assist in training, scheduling, and performance guidance for the team.
Requirements
- Minimum 2–3 years' experience in guest relations/guest experience, with at least 1 year in a supervisory role.
- Strong leadership, problem-solving, and interpersonal skills.
- Fluent in English, both written and spoken.
- Experience in luxury villas, resorts, or 5-star hotels preferred.
- Willing to work on a shift basis, including weekends and public holidays.
How to apply
For job applications, please submit your updated curriculum vitae (CV) and any relevant documents to the following email address:
- HR Email: [email protected]
Application form
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