E-commerce jobs 2026
E-commerce involves the use of online platforms and digital strategies to promote and sell hospitality services such as hotel rooms, vacation packages, and other amenities. This includes managing websites, online booking systems, and digital marketing campaigns. E-commerce professionals in hospitality focus on optimizing the user experience, analyzing web traffic, and implementing strategies to increase online bookings and revenue. Their goal is to enhance the establishment's online presence, attract more guests, and drive revenue growth through digital channels.
Elior travel
E-commerce & reservation
Elior Travel is expanding our team! We're looking for a detail-oriented and customer-focused professional to join us as Reservation & E-commerce Executive.
Requirements
- Min. Diploma/Bachelor's degree in Tourism, Business, Marketing, or related field.
- 1-2 years' experience in reservations, e-commerce, or travel industry (fresh graduates with strong interest are welcome to apply).
- Familiar with OTA platforms (Booking.com, Traveloka, Agoda, etc.) and reservation systems.
- Strong attention to detail and organizational skills.
- Good communication skills in English (Bahasa Indonesia is a plus).
- Comfortable working with digital tools and basic data reporting.
Responsibilities
- Handle reservations, bookings, and confirmations across all sales channels (website, OTA platforms, email, phone).
- Manage and update e-commerce listings, pricing, and availability.
- Coordinate with suppliers, hotels, and partners to ensure accurate booking data.
- Respond promptly to customer inquiries and resolve booking issues.
- Monitor online sales performance and suggest improvements to boost conversions.
- Maintain accurate records in the reservation/booking system.