Vinyl Coffee is looking for an experienced and passionate Supervisor to lead our team,
support daily operations, and create an excellent guest experience. The ideal candidate is
hands-on, customer-focused, and confident in both leadership and café operations.
Job responsibilities
- Supervise and support daily café operations.
- Lead, train, and motivate staff to maintain high service standards.
- Ensure smooth workflow during busy hours.
- Assist in food preparation and cooking when required.
- Interact confidently with guests, providing friendly and professional service.
- Handle guest feedback and resolve issues promptly.
- Perform upselling and guide staff to increase sales effectively.
- Ensure cleanliness, hygiene, and safety standards are met.
- Assist management with scheduling, inventory, and basic reporting .
Job requirements
- English is a must and preferable Mandarin speaking.
- Able to cook is a must.
- Minimum 3 years of experience in a supervisor or senior role in a café or restaurant.
- Strong leadership and communication skills.
- Ability to cook and assist in kitchen operations.
- Excellent customer service and guest engagement skills.
- Proven upselling and sales skills.
- Able to work under pressure in a fast-paced environment.
- Flexible schedule, including weekends and holidays.
- Positive attitude, responsible, and team-oriented.
What we offer
- Competitive salary (based on experience).
- Supportive and creative work environment.
- Opportunity for growth within the company.