Guest relations jobs 2026

Guest Relations Officer in hospitality is dedicated to ensuring that guests have a positive and memorable experience during their stay at a hotel or resort. Responsibilities include welcoming guests upon arrival, handling special requests and complaints, providing information about hotel services and local attractions, and ensuring that all guest needs are met promptly. They also coordinate with other departments to arrange services such as dining, transportation, and activities.

Townsquare Group

Guest Relation Officer

We are looking for a Guest Relation Officer to support our growth in Bali

Qualifications

  • Minimum 1 year of experience in Guest Relations or Front Office.
  • Good communication and customer service skills.
  • Friendly, polite, and well-presented.
  • Able to handle guest requests and complaints professionally.
  • Good English communication skills.
  • Able to work well in a team.
  • Responsible, proactive, and willing to learn.
  • Able to work flexible hours, including weekends.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: September 15, 2026
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Bali Expat Solutions

Public relations / GRO

Are you a people person who loves creating meaningful connections and delivering exceptional guest experiences?

We are looking for a warm, confident, and professional PR & Guest Relations Officer to join our team at The Hair Extension Seminyak.

As part of our team, you will be the first impression of our brand — welcoming guests, building relationships, handling guest experiences, and helping create memorable moments for every client.

Qualifications

  • Male.
  • Minimum 3 years experience on customer experience background (Front office, Customer Service, Shopkeeper).
  • Excellent communication and interpersonal skills with the ability to build strong relationships with guests, partners, media, and stakeholders.
  • Confident, professional, well-presented.
  • Strong attention to detail and good time management.
  • Strong problem-solving skills with the ability to handle guest concerns and unexpected situations professionally.
  • Proactive, outgoing personality with excellent networking skills.
  • Ability to represent the brand professionally in external communications and events.

Responsibilities

  • Welcome and assist guests professionally.
  • Build strong relationships with clients.
  • Handle guest inquiries and feedback.
  • Support customer experience improvement.
  • Represent The Hair brand with confidence and warmth.

If you are energetic, friendly, and love connecting with people, we would love to meet you!

Deadline: August 21, 2026
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Arvo

Host / hostess

Qualifications

  • Minimum 3 years experience.
  • Outgoing + super friendly.
  • Multi tasker.
  • Incredibly organised.
  • Exceptional customer service & guest satisfaction.
Deadline: August 18, 2026
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