Guest relations jobs 2025

Qualifications

• Min. 1 year experience in the same position.
• Fluent in english, both verbal and written (more preferable).
• Have good communication.
• Hard worker, energic, able to work in team and have good interpersonal skills.
• Well performance and well groomed.

Qualifications

• Female.
• GSA/GRO background.
• Has experience minimum 1 year in same position.
• Able to mandarin speaker.
• Excellent in english is must energic & innovative.
• Memorable service oriented.
• Able to work as a team and ability to work under pressure.
• Able to join immediately.
• College fresh graduate are welcome.

Responsibility

• Provide warm welcoming to every guest upon arrival.
• Ensure all guest are happy during stay.
• Run and upselling program to boost other revenue.
• Handle guest complain and ensure the resolution are promptly delivered.
• Process guest's departures, calculate charges and receive payments.
• Promptly and courteously attend to telephone calls and text messages.
• Provide information on villa facilities and services complete.
• Provide concierge services including booking activities, dining reservations and transport, point of
• interest.
• Ensure and handling guest special requests are efficiently completed based on requirements.
• Handling and assist guest belonging and luggage with care.
• Follow emergency and safety procedures.
• Provide direction to guests requiring guidance and offering any further assistance as required
• Following up other related duties as assigned by the executive butler coordinator.