General manager jobs 2026
A general manager oversees the overall operations of a hospitality establishment. Responsibilities include managing staff, setting and achieving financial goals, ensuring high standards of service and guest satisfaction, and overseeing daily operations. They also develop and implement strategic plans, handle budgets, and coordinate with various departments. The goal of a general manager is to ensure the smooth and efficient operation of the establishment, maximize profitability, and provide an exceptional experience for guests.
Aluka Ocean Villas Bingin
General manager
Role overview
- The General Manager is a hands-on operational leader responsible for the overall daily operations of Aluka Ocean Villas - Bingin, Uluwatu, ensuring smooth, efficient, and high-quality service delivery. This role oversees guest satisfaction, coordinates multiple departments, and ensures operational excellence according to aluka standards.
Key responsibilities
- Oversee daily villa operations
- Ensure exceptional guest experience.
- Staff management and training.
- Property inspections & quality control.
- Financial & cost control management.
- Maintenance & asset management.
- Health, safety & compliance.
- SOPS & operational systems.
- Vendor & supplier management
- Guest feedback & reputation management.
- Marketing & revenue support
- Events & special requests
- Reporting & communication
- Sustainability & environmental practices
Qualifications
- Minimum 5 years hands-on management experience in 4-star hotel or luxury villa complex.
- Strong leadership, communication, and people-management skills.
- Excellent understanding of villa operations, guest services, and hospitality standards.
- Proven ability to manage budgets, control costs, and improve operational efficiency.
- Strong problem-solving skills and ability to handle guest issues professionally.
- Strong organisational, scheduling, and multitasking abilities.
- High attention to detail with a strong "get things done" mindset
- Proficiency in G-Suite (Google Sheets, Google Docs).
- Proficient in operational systems, reporting, and basic computer applications.
- Willingness to work on the floor and support the team during busy periods.
- Ability to work under pressure and manage multiple tasks.
- Flexible to work weekends and public holidays.
- Honest, responsible, and able to lead and inspire a team.
- Excellent written and verbal English (applications without strong English will not be considered).
Benefits
- Competitive salary
- BPJS employment & amp, health
- THR, compensation, annual leave, public holiday, etc
Conditions
- Conditions: working 6 (six) days with 1 (one) day off each week.
- Expected to be on call for emergency at all times.
Deadline: March 24, 2026
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