Guest relations jobs 2026

Role description

• This is a full-time on-site role in Balangan for a Guest Relations Officer at La Santa Rosa. The Guest Relations Officer is responsible for ensuring exceptional customer satisfaction by assisting and engaging with guests to address inquiries, provide personalized service, and resolve any concerns promptly. Duties include greeting guests warmly, managing bookings or reservations, coordinating front desk operations, and fostering positive relationships with both guests and team members. In addition, the role will involve keeping guests informed about offerings, events, and services to enhance their experience.

Qualifications

• Strong skills in Guest Relations, Customer Service, and Customer Satisfaction.
• Excellent Communication abilities and proficiency in handling Receptionist Duties.
• Proactive problem-solving skills and a customer-focused approach.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Experience in hospitality or guest-facing roles is preferred.
• Proficiency in additional languages is a plus.
• Flexibility to adapt to varying schedules and operational needs.

Apply here

https://bit.ly/m/lydcareers

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Corporate Natya

1. E-Commerce Manager
2. Design Grafis
3. Engineering Staff
4. FB Sales
5. Marketing Staff

Natya Hotel Kuta

1. Bellboy

Natya Resort Ubud

1. Marcom
2. GRO (Arabian)

Qualifications

• Minimum 2 years experience in the same position.
• Diploma degree in relevant field.
• Has good initiative, anticipation, and a hardworking person.
• Strong interpersonal and communication skills.
• Able to work immediately.

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Natys Siligita

1. Floor supervisor

Natys Discovery Shopping Mall

1. Floor supervisor.
2. Head chef.

Natys Bar & Grill Ubud

1. Head Chef

Natys Labuan Sait

1. Restaurant Manager
2. CDP
3. Bar Captain
4. Cook
5. Greeter
6. Cook Helper
7. Waiter/s
8. Cashier
9. Bartender

Qualifications

• Minimum 2 years experience in the same position.
• Diploma degree in relevant field.
• Has good initiative, anticipation, and a hardworking person.
• ·Strong interpersonal and communication skills.
• Able to work immediately.