Guest service jobs 2026

Guest Service in hospitality refers to the range of services provided to ensure a positive and enjoyable experience for guests at a hotel, resort, or similar establishment. Responsibilities include greeting guests upon arrival, assisting with check-in and check-out procedures, handling reservations, and addressing guest inquiries and complaints. Guest service staff provide information about hotel amenities and local attractions, coordinate special requests, and ensure that guests feel welcome and valued throughout their stay.

Kai Koa Boat

Guest service team

Qualifications

  • Previous experience in guest services, hospitality, or tourism preferred.
  • Strong communication and interpersonal skills.
  • Fluent in English, additional languages are an advantage.
  • Physically fit and able to work in a marine environment.
  • Positive attitude, team oriented, and service focused.
  • Willing to work flexible schedules, including weekends and holidays.

Key responsibilities

  • Assist guests during boarding and disembarkation.
  • Provide professional customer service and guest assistance.
  • Coordinate with operational teams to ensure smooth daily operations.
  • Handle guest inquiries and support service related needs.
  • Maintain safety and service standards at all times.
Deadline: February 10, 2026
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Playgrounds Wave Lodge Lembongan

Guest service agent

Qualifications

  • Experience in guest service or front office preferred.
  • Good communication skills in English.
  • Friendly, professional, and customer-oriented.
  • Well-groomed with a positive attitude.
Deadline: February 10, 2026
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Natya Hospitality

All Positions

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Corporate Natya

  1. E-Commerce Manager
  2. Design Grafis
  3. Engineering Staff
  4. FB Sales
  5. Marketing Staff

Natya Hotel Kuta

  1. Bellboy

Natya Resort Ubud

  1. Marcom
  2. GRO (Arabian)

Qualifications

  • Minimum 2 years experience in the same position.
  • Diploma degree in relevant field.
  • Has good initiative, anticipation, and a hardworking person.
  • Strong interpersonal and communication skills.
  • Able to work immediately.
Deadline: January 31, 2026
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