Guest service jobs 2025

Qualifications

• Male.
• Good communication in english.
• Well - groomed and hardworking.
• Able to operate ms office and internet.
• Able to handle front office and administrative dutie
• Honest, disciplined, diligen, flexible, careful and able to work with team.
• Fresh graduated we are welcome.

Qualifications

• Well-experienced in a similar role at a 4- or 5-star hotel.
• Passionate, enthusiastic, and energetic personality.
• Highly committed to the job.

Qualifications

• Female.
• GSA/GRO background.
• Has experience minimum 1 year in same position.
• Able to mandarin speaker.
• Excellent in english is must energic & innovative.
• Memorable service oriented.
• Able to work as a team and ability to work under pressure.
• Able to join immediately.
• College fresh graduate are welcome.

Responsibility

• Provide warm welcoming to every guest upon arrival.
• Ensure all guest are happy during stay.
• Run and upselling program to boost other revenue.
• Handle guest complain and ensure the resolution are promptly delivered.
• Process guest's departures, calculate charges and receive payments.
• Promptly and courteously attend to telephone calls and text messages.
• Provide information on villa facilities and services complete.
• Provide concierge services including booking activities, dining reservations and transport, point of
• interest.
• Ensure and handling guest special requests are efficiently completed based on requirements.
• Handling and assist guest belonging and luggage with care.
• Follow emergency and safety procedures.
• Provide direction to guests requiring guidance and offering any further assistance as required
• Following up other related duties as assigned by the executive butler coordinator.