IT jobs 2026
IT in hospitality involves managing and maintaining the technological infrastructure of hotels, resorts, and other hospitality establishments. Responsibilities include ensuring the smooth operation of computer systems, networks, and software applications used for reservations, guest services, and internal communications. IT professionals in hospitality also handle cybersecurity, data management, and technical support for staff and guests. Their goal is to enhance operational efficiency, improve guest experience through technology, and safeguard the establishment’s digital assets.
Townsquare Group
IT supervisor
We are looking for Several Positions to support our growth in Bali
- IT supervisor
Requirements
- Minimum 2–3 years of experience as an IT Supervisor or Senior IT Officer in hotel/resort operations.
- Good command of spoken and written English.
- Strong leadership, analytical troubleshooting, and time-management skills.
- Honest, reliable, proactive, and comfortable working under pressure.
- Flexible with working hours and available on-call for emergency technical support.
Key responsibilities
- Oversee and maintain daily IT operations, network infrastructure, hardware, and hotel software systems (PMS, POS, PABX, IPTV).
- Monitor Wi-Fi coverage, network security, firewall, servers, and data backup systems to ensure zero downtime.
- Provide technical support and troubleshooting for staff and guests regarding hardware, software, and connectivity issues.
- Supervise IT staff/vendors, manage hardware inventory, and handle procurement of IT equipment and consumables.
- Conduct regular system audits, preventive maintenance, and software updates across all hotel departments.
- Ensure compliance with data security, system back-up protocols, and disaster recovery plans.
- Coordinate with regional/corporate IT management and external vendors for system upgrades or major repairs.
Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.