Receptionist jobs 2025

We are looking for a Reception staff for a new wellness club in bali.

Qualifications

• Minimum high school (SMA/SMK) or equivalent; Diploma/Bachelor's in Hospitality or Tourism preferred, with at least 1 year of experience in Front Office/GRO at a 5-star hotel (fresh graduates considered with 6 months OJT/Daily Worker experience); well-groomed, attractive, and professional appearance.
• Strong English communication skills (spoken and written); additional languages are a plus; friendly, responsive, detail-oriented, and able to work under pressure.
• Proficient in hotel system VHP for check-in, check-out, room blocking, special requests, and guest data entry.
• Knowledgeable of VIP/VVIP, repeat, and long-stay guest service standards; capable of handling guest complaints professionally following complaint-handling procedures (listen, empathize, solve, follow-up).
• Understand SOPS for coordination with related departments; able to prepare guest reports including preferences, special request logs, and Guest Satisfaction Index (GSI).

Responsibilities

• Ensure check-in and check-out processes are completed within 5 minutes.
• Demonstrate strong interpersonal communication skills: friendly, professional, and diplomatic in guest interactions; respond quickly to guest needs, provide solutions or alternatives for complaints, and deliver personalized service to maintain guest loyalty.
• Coordinate effectively across sections and departments to promptly fulfill guest needs.
• Possess thorough product knowledge and understanding of hotel facilities to enable upselling and cross-selling of hotel products and services.
• Detail-oriented in recording, remembering, and accurately communicating guest needs, preferences, and history.

Benefits

• Basic Salary (nett of tax)
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/Townsquare GroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

Please submit your application before 1 December 2025.
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

As a receptionist, you will be the first point of contact for hotel guests, providing a warm welcome and professional assistance throughout their stay. You will be responsible for handling check-in and check-out procedures, managing guest inquiries, and ensuring exceptional front office service that reflects the hotel’s standards.

Qualifications

• Male/female, minimum 18 years old.
• Minimum education: vocational high school (SMK) or diploma in tourism/hospitality.
• Good command of English (spoken and written); additional languages are an advantage.
• Previous experience as a receptionist or in front office operations is preferred.
• Excellent communication and interpersonal skills.
• Well-groomed appearance, professional attitude, and friendly personality.
• Responsible, organized, and detail-oriented.
• Able to work under pressure and adapt to a multicultural environment.

Main responsibilities

• Greet guests upon arrival and assist with check-in and check-out procedures.
• Provide information about hotel facilities, services, and local attractions.
• Handle guest inquiries, requests, and complaints politely and efficiently.
• Manage room reservations, keys, and billing transactions accurately.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Maintain front desk records, logs, and communication systems.
• Follow hotel policies regarding guest privacy, safety, and security.
• Deliver professional, courteous, and attentive service to all guests.

Benefits

• 8-month employment contract with the possibility of renewal based on performance.
• Salary up to IDR 12–17 million per month (including basic salary and performance bonuses).
• Free accommodation provided by the hotel (shared staff housing or dormitory).
• Free meals provided during working hours, as arranged by the hotel.
• Free transportation between staff housing and workplace.
• Complete work uniform provided by the employer.
• Health and accident insurance in accordance with company policy.
• International work experience in 4–5-star hotel chains in Antalya or Alanya.
• Certificate of employment issued upon contract completion.
• Safe and supportive work environment with colleagues from various countries.

Locations

• Hotel chains in Antalya / Alanya.

Interviews will be conducted on November 30, 2025 and December 4, 2025

Departure scheduled for march

Required documents

• CV
• ID card (KTP)
• Passport photo (to follow)
• Full body photo
• Self-introduction video (60–90 seconds — mention your full name, age, work experience, and motivation to work abroad)

---

Skema dan mekanisme pembiayaan program

Seluruh peserta program diwajibkan untuk mengikuti ketentuan pembayaran dengan tahapan sebagai berikut:

• Total biaya: Rp 25.000.000
• DP (uang muka): Rp 10.000.000 (dibayarkan setelah lulus wawancara untuk pengurusan visa dan dokumen keberangkatan)
• Pelunasan: Rp 15.000.000 (dibayarkan setelah visa kerja diterbitkan dan sebelum keberangkatan)

Total biaya program sebesar Rp 25.000.000 mencakup seluruh proses administrasi, pengurusan visa kerja, kontrak dan asuransi tenaga kerja, tiket keberangkatan, serta pendampingan peserta hingga tiba di lokasi penempatan di Turki.

Peserta diwajibkan membayar uang muka sebesar Rp 10.000.000 setelah dinyatakan lulus wawancara, sebagai bentuk komitmen untuk mengikuti program. Dana ini digunakan untuk pengurusan visa kerja, legalisasi dokumen, dan persiapan administratif keberangkatan.

Sisa biaya sebesar Rp 15.000.000 dapat dilunasi melalui dua opsi pembayaran:

1. Skema mandiri, dengan pelunasan penuh sebelum keberangkatan.
2. Skema pembiayaan melalui dana pinjaman/talangan, dengan sistem pembayaran bertahap (angsuran ringan) setelah peserta mulai bekerja di Turki melalui bank rekanan program.

Dokumen yang harus disiapkan

• Paspor minimal 1 tahun masa berlaku.
• Pasfoto ukuran 3x4cm background merah.
• Foto post card (full body).
• Kartu tanda penduduk (KTP).
• Kartu keluarga (KK).
• Ijazah terakhir.
• Akta kelahiran.
• Surat izin keluarga.
• Sertifikat sesuai keminatan.
• Bukti Medical- Pra.

Dokumen yang harus disiapkan untuk mengajukan visa

• SKCK (Min. Polda).
• Bukti medical full.
• Form Visa Reff. code.

Qualifications

• Adaptability to change & willingness to embrace new ideas.
• Flexible, multitask and well organized.
• Enthusiasm to develop own skill & knowledge.