Receptionist jobs 2026

A front office receptionist in hospitality is responsible for providing a welcoming and efficient experience for guests at hotels, resorts, or other hospitality establishments. Their duties include greeting guests, handling check-ins and check-outs, managing reservations, answering phone calls, and addressing guest inquiries and concerns. They also process payments, provide information about the establishment’s services and local attractions, and ensure that the front desk area is clean and organized. The goal of a front office receptionist is to create a positive first impression, deliver exceptional customer service, and ensure a smooth and enjoyable stay for guests.