Hidden Hills Villas is a boutique resort with 14 exclusive villas, known for personalized service, refined amenities, and sustainable practices. As part of Small Luxury Hotels of the World and affiliated with Hilton, we aim to deliver an exceptional guest experience in a serene and inspiring setting.
The role
We are looking for a skilled butler/waiter who is not only passionate about fine dining and wine but also has the experience to deliver top-tier service in a luxury environment. This role is integral to ensuring that our guests enjoy a seamless and elevated dining experience. With your expertise, you will enhance our guests stay by providing personalized service that exceeds expectations and by creating once-in-a-lifetime experiences. You will be required to be trained extensively in wine, so a keen interest in the world of wine is needed for any applicant.
Qualifications
- Minimum of 2 years of experience as a waiter or butler in a luxury hotel, fine dining, or semi-fine dining, hotspot restaurant.
- Extensive knowledge of wine and western cuisine, with a genuine passion for both.
- Strong communication and salesmanship skills, with the ability to confidently upsell and recommend menu items.
- Ability to work well in a team and thrive in a fast-paced, high-pressure environment.
- Good conversational english skills required, with a willingness to improve.
Key responsibilities
- Provide attentive, personalized service to guests, ensuring their needs are met with discretion and efficiency.
- Serve meals and beverages to guests with impeccable timing and presentation.
- Offer expert advice on wine pairings and menu selections, enhancing the overall dining experience.
- Assist in maintaining the highest standards of cleanliness and organization within the dining areas and kitchen.
- Act as a concierge, offering knowledgeable recommendations about local attractions, dining, and activities.
- Build strong guest relations, ensuring every guest feels valued and attended to, with a flair for creating unforgettable experiences.
- Continuously learn about our menu, wine offerings, and service standards to provide the best possible experience for our guests.
Why join us ?
- Be part of a supportive team in a beautiful, inspiring location.
- Take your career to the next level in a luxury hospitality environment.
- Contribute to a prestigious brand that values quality, service, and attention to detail.