Butler mandarin speaker

Sin nombre bali is luxury villa in umalas, invites highly motivated, service oriented, and committed individuals to apply for the following positions:

1. Butler mandarin speaker (female).
2. Butler (dw) (male).
3. Housekeeping (dw) (male).

General qualifications

• GSA/GRO background (1,2).
• Has experience minimum 1 year in same position (1,2,3).
• Able to mandarin speaker (1).
• Excellent in english is must energic & innovative (1,2,3).
• Memorable service oriented (1,2,3).
• Able to work as a team and ability to work under pressure.
• Able to join immediately.
• College fresh graduate are welcome.

Responsibility

• Provide warm welcoming to every guest upon arrival.
• Ensure all guest are happy during stay.
• Run and upselling program to boost other revenue.
• Handle guest complain and ensure the resolution are promptly delivered.
• Process guest's departures, calculate charges and receive payments.
• Promptly and courteously attend to telephone calls and text messages.
• Provide information on villa facilities and services complete.
• Provide concierge services including booking activities, dining reservations and transport, point of interest.
• Ensure and handling guest special requests are efficiently completed based on requirements Handling and assist guest belonging and luggage with care.
• Follow emergency and safety procedures.
• Provide direction to guests requiring guidance and offering any further assistance as required
• Following up other related duties as assigned by the executive butler coordinator.