Room supervisor

We are looking for a Room supervisor to support our growth in bali.

Qualifications

• Minimum Diploma or Bachelor's degree in Tourism & Hospitality, with at least 1 year of experience as a Housekeeping Supervisor or in a similar role at a 5-star hotel; well-groomed and professional appearance, fluent in English.
• Proficient in room cleaning techniques, sanitation methods meeting 5-star hotel standards, and room MEP equipment maintenance.
• Knowledgeable in laundry operations (internal and outsourcing), including linen counting and rotation.
• Skilled in operating housekeeping machinery, including industrial vacuum cleaners, floor polishers, carpet extractors, etc.
• Understands cleaning chemicals, their functions, and safe handling procedures in accordance with chemical handling and safety data sheet guidelines.

Responsibilities

• Able to supervise Staff, including monitoring their knowledge, technical skills, work quality, and behavior.
• Capable of providing guidance and coaching, including taking disciplinary action for repeated mistakes and delivering continuous training to Staff.
• Able to empower Staff by reviewing their performance and productivity, and coordinating effectively within and across sections.
• Skilled in resolving guest complaints, including analyzing the root causes of recurring issues and providing effective solutions.
• Possesses strong technical skills in room preparation and room MEP, and able to manage tasks and work plans based on operational needs, especially for team members.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

Please submit your application before 1 December 2025.
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.