Back office jobs 2026

Qualifications

• Team player and also able to work individually.
• Honest, discipline, and positive attitude, and energic.
• Able to do reservation, administration, Ota’s.
• Able to do marketing is a plus.
• Able to joint immediately.

Role overview

• The General Manager is a hands-on operational leader responsible for the overall daily operations of Aluka Ocean Villas - Bingin, Uluwatu, ensuring smooth, efficient, and high-quality service delivery. This role oversees guest satisfaction, coordinates multiple departments, and ensures operational excellence according to aluka standards.

Key responsibilities

• Oversee daily villa operations
• Ensure exceptional guest experience.
• Staff management and training.
• Property inspections & quality control.
• Financial & cost control management.
• Maintenance & asset management.
• Health, safety & compliance.
• SOPS & operational systems.
• Vendor & supplier management
• Guest feedback & reputation management.
• Marketing & revenue support
• Events & special requests
• Reporting & communication
• Sustainability & environmental practices

Qualifications

• Minimum 5 years hands-on management experience in 4-star hotel or luxury villa complex.
• Strong leadership, communication, and people-management skills.
• Excellent understanding of villa operations, guest services, and hospitality standards.
• Proven ability to manage budgets, control costs, and improve operational efficiency.
• Strong problem-solving skills and ability to handle guest issues professionally.
• Strong organisational, scheduling, and multitasking abilities.
• High attention to detail with a strong "get things done" mindset
• Proficiency in G-Suite (Google Sheets, Google Docs).
• Proficient in operational systems, reporting, and basic computer applications.
• Willingness to work on the floor and support the team during busy periods.
• Ability to work under pressure and manage multiple tasks.
• Flexible to work weekends and public holidays.
• Honest, responsible, and able to lead and inspire a team.
• Excellent written and verbal English (applications without strong English will not be considered).

Benefits

• Competitive salary
• BPJS employment & amp, health
• THR, compensation, annual leave, public holiday, etc

Conditions

• Conditions: working 6 (six) days with 1 (one) day off each week.
• Expected to be on call for emergency at all times.

Qualifications

• Diploma or degree in Business, Marketing, or related field.
• Experience in sales or customer-facing roles.
• Strong communication and negotiation skills.
• Target-driven with a customer-focused approach.
• Proficient in CRM tools and MS Office.

READY TO LEAD FINANCE, ACCOUNTING & TAX IN ONE OF INDONESIA’S MOST DYNAMIC TOUR & TRAVEL COMPANIES?

Requirements

• Bachelor’s degree (S1) in Accounting, Financial Management, Business, or a related field, with at least 7 years of experience in accounting and finance including supervisory/managerial roles.
• Strong understanding of the travel industry, including travel products (tickets, hotels, tour packages), corporate market trends, client needs, and competitor landscape.
• Excellent technical skills in sales management, negotiation, presentation, data analysis, and strategic decision-making, with a strong target-oriented mindset.
• Strong leadership, adaptability, problem-solving, and proactive attitude, with integrity, discipline, attention to detail, and assertive communication skills.
• Proficient in English and familiar with CRM systems, analytical tools, Microsoft Office, and supported by relevant certifications such as Brevet A & B and professional accounting certification (IAI).

Key responsibilities

• Prepare and oversee monthly and annual financial reports, including profit & loss statements, balance sheets, and cash flow reports.
• Ensure compliance with all applicable procedures, regulations, and internal company policies, including legal requirements in the tourism and travel industry.
• Improve business process efficiency by ensuring timely and accurate tax reporting and eliminating unnecessary costs within operations.
• Manage all tax obligations accurately and on time, including preparation of required tax reports such as Income Tax (PPh), VAT (PPN), and other tax filings, ensuring compliance with prevailing tax regulations.
• Recommend and develop new SOPs or update existing procedures to enhance productivity and operational efficiency.
• Conduct regular financial and operational analysis to evaluate company performance, provide insights for improvement, and support strategic decision-making.
• Ensure internal audit readiness by preparing all required documentation, acting as the liaison between auditors and management, and providing necessary clarifications during the audit process.