Back office jobs 2025

The back office in hospitality includes essential administrative and support functions like finance, HR, inventory management, IT, and marketing. These operations manage budgets, payroll, procurement, and technology, ensuring front-line staff can deliver excellent guest service and maintain the smooth running of the hotel or resort.

The Seminyak Suites Private Villas

Chief accounting

Qualifications

  • Minimum Bachelor's degree (S1) in Accounting or a related field.
  • At least 5 years of experience in accounting, with a minimum of 3 years in a managerial position.
  • In-depth understanding of PSAK, IFRS, and Indonesian tax regulations.
  • Proficient in accounting and financial reporting systems (VHP System).
  • Strong analytical, leadership, and communication skills.
  • Detail-oriented, high integrity, and able to work under pressure.
  • Able to collaborate effectively with external auditors.
Deadline: January 13, 2026
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Townsquare Group

Customer service supervisor

We are looking for a customer service supervisor for a new wellness club in bali.

Qualifications

  • Holds a Diploma/Bachelor's Degree in Hospitality or Tourism and has a minimum of 1 year experience as a Senior Front Office/Front Office Supervisor in a 5-star hotel, with a well-groomed and professional appearance.
  • Communicative, fluent in English (other foreign languages are an advantage), and possesses strong leadership and analytical skills, accustomed to working with guest satisfaction targets (OTA, online reviews, loyalty programs).
  • Proficient in using hotel systems (VHP) for guest data management, VIP tracking, special requests, billing, and reporting.
  • Has a strong understanding of Front Office operations, including check-in/out processes, room blocking, up-selling techniques, and handling VIP guests.
  • Able to analyze and resolve guest complaints according to standards, knowledgeable of 5-star hotel service protocols (VIP, VVIP, repeat guests), and capable of coordinating effectively with related departments.

Responsibilities

  • Able to conduct supervision, including evaluating staff knowledge, technical skills, work quality, and behavior.
  • Able to provide coaching, training, motivation, and continuous development, including taking disciplinary action for repeated staff mistakes.
  • Able to empower staff by reviewing their performance and productivity.
  • Communicative and diplomatic; able to maintain strong guest relations to enhance satisfaction and loyalty, handle complaints with empathy and professionalism, and proactively coordinate with cross-department teams.
  • Ensures a 5-minute check-in/check-out process and masters Front Office upselling and cross-selling techniques.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 31, 2025
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Townsquare Group

Finance manager

We are looking for a finance manager to support our growth in bali.

Qualifications

  • Minimum Bachelor's degree in Accounting/Finance in the hospitality industry; a Master's degree or professional certifications (CPA, CA, CFA) are preferred.
  • Has at least 3 years of accounting/finance experience, including 1 year in a managerial role; proficient in tax regulations, modern accounting/ERP systems, and capable of producing accurate, transparent, and timely financial reports according to standards.
  • Experienced in supervising teams, coaching employees, and planning strategic departmental improvements; demonstrates strong leadership, high integrity, and the ability to build a solid and productive team.
  • Skilled in budget planning, cash flow management, strict fund utilization control, and conducting financial statement analysis to support profitability improvement strategies.
  • Possesses strong communication skills in both Indonesian and English; ensures timely tax compliance in accordance with the latest regulations and is knowledgeable in operating the VHP system.

Responsibilities

  • Able to supervise team performance, provide coaching, empowerment, and support staff development, as well as take disciplinary actions when necessary.
  • Capable of analyzing and overseeing financial matters, identifying solutions to problems, and making managerial decisions.
  • Establishes effective communication with management, the team, external auditors, vendors, and other external parties.
  • Responsible for the accuracy of financial reports and other analytical reports from the accounting department.
  • Develops and implements improvement plans to increase efficiency, accuracy, and profitability.

Benefits

  • Basic salary (nett of tax).
  • Service charge.
  • BPJS kesehatan and ketenagakerjaan.
  • THR.
  • Medical reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free parking (1 motorcycle or 1 car).
  • Annual leave.
  • Replace day payment (for working on a holiday), and extra off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 31, 2025
Check details
Townsquare Group

Bookkeeper supervisor

We are looking for a bookkeeper supervisor to support our growth in bali.

Qualifications

  • Proficient in basic accounting (general journal, financial statements, cash reports) and understands basic taxation related to hotel transactions.
  • Skilled in using the VHP (Visual Hotel Program) system and Excel or equivalent accounting software; experienced with VHP and proficient in Microsoft Excel (basic formulas, pivot tables, vlookup).
  • Performs reconciliation of modules with the general ledger (GL) and prepares monthly and annual financial statements.
  • Holds a Diploma/Bachelor's degree in Accounting, Financial Management, or Hospitality, with a minimum of 2 years of experience in bookkeeping/finance, preferably in a hotel.
  • Detail-oriented, communicative, and able to work under pressure.

Responsibilities

  • Conducts supervision of accounting and administration and produces accurate financial reports."
  • Prepares financial data for the audit process.
  • Demonstrates good time management and work prioritization.
  • Able to coordinate with the Accounting team and external audit team.
  • Provides empowerment, coaching, and integrated supervision within the work scope.

Benefits

  • Basic salary (nett of tax) .
  • Service charge.
  • BPJS kesehatan and ketenagakerjaan.
  • THR.
  • Medical reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free parking (1 motorcycle or 1 car).
  • Annual leave.
  • Replace day payment (for working on a holiday), and extra off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 31, 2025
Check details
Townsquare Group

Accounting staff

We are looking for an accounting staff for a new residence in bali.

Qualifications

  • Minimum Bachelor's degree (S1) and at least 1 year of work experience in taxation and accounting (Brevet A & B).
  • Good appearance and strong communication skills.
  • Good work ethics (honest, firm).
  • Ensure compliance with hotel policies, purchasing only through registered vendors and following proper procedures.
  • Able to work under pressure and handle unexpected situations calmly and effectively.

Responsibilites

  • Experienced in Finance, Accounting, and Taxation, with solid understanding of tax and accounting principles aligned with Brevet A & B.
  • Knowledgeable in PSAK (Indonesian Financial Accounting Standards).
  • Proficient in operating Microsoft Office, including fast and accurate data processing.
  • Skilled in using Solomon system and tax applications such as e-SPT, e-Faktur, e-Bupot, and DJP Online.
  • Capable of performing tax invoice reconciliation and responsible for reviewing and handling tax functions and reports for all PT GMB entities.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 30, 2025
Check details
Townsquare Group

Customer service

We are looking for a Customer service for a new residence in Bali.

Qualifications

  • Minimum diploma or bachelor's degree in Hospitality, Business Administration, or a related field.
  • Strong communication and interpersonal skills with the ability to handle inquiries through multiple channels (WhatsApp, telephone, email, and website).
  • Skilled in conducting apartment showings, facility tours, and explaining property details clearly to prospective tenants.
  • Experienced in managing administrative tasks including rent and utility payments, coordinating with the Finance Department, and maintaining lease documentation.
  • Familiar with tenant handling procedures, including lease contract management, check-in/check-out processes, and data entry in the VHP system.

Responsibilities

  • Responding to tenant inquiries through various communication channels (WhatsApp, Telephone, Email, and Website) and providing detailed information on the property and services. You will also forward potential tenant leads to the Sales Department for follow-up.
  • Conducting property showings and facility tours for prospective tenants, explaining key features, benefits, and the terms of the lease to ensure a clear understanding of the contract and expectations.
  • Managing monthly rental payments and utility charges, while coordinating with the Finance Department to ensure accurate billing, timely payments, and records.
  • Overseeing the tenant signings, managing lease contracts, and recording all relevant rental information in the VHP system, including tracking check-in and check-out dates for proper rental administration.
  • Coordinating with GOO (Housekeeping, Engineering, and Security) during tenant check-in and check-out processes, ensuring apartments are in proper condition for new tenants, and maintaining positive relationships with existing tenants throughout their stay.

Benefits

  • Basic salary (nettet tax).
  • BPJS kesehatan dan ketenagakerjaan.
  • THR.
  • Medical reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT)
  • Free parking (1 motorcycle or 1 car).
  • Annual leave, replace day payment (for working on a holiday) and extra Off for long shifts.
  • Annual leave.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 30, 2025
Check details
Townsquare Group

Purchasing staff

We are looking for a Purchasing staff for a new residence in bali.

Qualifications

  • Minimum education: High School (SMA/SMK), preferably Diploma (D3) or Bachelor's (S1) in Accounting, Administration, or Management, with at least 1 year of experience in Purchasing/Procurement, ideally in hospitality.
  • Proficient in Microsoft Office (Excel, Word), VHP, and email, with knowledge of basic purchasing administration and stock recording.
  • Prepare and manage purchase requests and orders to approved vendors, including quotation comparisons and maintaining accurate purchasing records.
  • Ensure compliance with hotel policies, purchasing only through registered vendors and following proper procedures.
  • Report purchase results, price comparisons, and order status to the General Affairs Supervisor, while maintaining integrity, attention to detail, and discipline.

Responsibilities

  • Maintain and develop vendor relationships, ensuring alignment with 5-star hotel standards. Manage end-to-end purchasing process, from Purchase Request (PR) to Purchase Order (PO), following company policies and procedures.
  • Coordinate with internal users to identify specific product or service needs and ensure timely fulfillment.
  • Ensure accuracy, quantity, and quality of items before purchase, and proactively address potential issues such as delayed delivery, incorrect items, or stock shortages.
  • Monitor and maintain purchasing documentation accurately, ensuring compliance and smooth audit processes.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 30, 2025
Check details
Oliver’s Place Bali

F&B admin & purchasing

Qualifications

  • Familiar with food & beverage/ restaurant business.
  • High level of integrity, attention to detail, and a proactive mindset.
  • Ability to multitask as an administrator, work under pressure, and meet deadlines.
Deadline: January 9, 2026
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Ascarya Villa Ubud

Accounting (dw)

Qualifications

  • Experience in accounting is an advantage (fresh graduates are welcome to apply).
  • Strong understanding of basic accounting principles and financial reporting.
  • Proficient in Microsoft Excel and accounting software/systems.
  • Highly detail-oriented, honest, responsible, disciplined, and able to work under deadlines.
  • Strong communication skills and the ability to work effectively in a team.
Deadline: December 14, 2025
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Townsquare Group

General affair supervisor

We are looking for a General affair supervisor to support our growth in Bali.

Qualifications

  • Minimum Diploma or Bachelor's degree in Tourism & Hospitality Management, with at least 1 year of experience as a Purchasing Supervisor or in a similar role at a 5-star hotel.
  • Neat and professional appearance, with the ability to speak at least one foreign language, English as a minimum requirement.
  • Understanding of 5-star hotel procurement SOPS, contracts, SLAS, and vendor legal compliance.
  • Knowledge of linen quality standards and professional laundry processes.
  • Proficient in inventory systems, stock control, warehouse management, and applying principles of budgeting and cost control.

Responsibilities

  • Able to supervise team members (MK), including assessing their knowledge, technical skills, work quality, and behavior.
  • Skilled in managing team tasks and Capable of coaching staff, including taking disciplinary action for repeated mistakes and providing continuous training to enhance skills.
  • Able to empower staff by reviewing their performance and productivity, fostering accountability and growth..
  • Responsible for the purchasing process: selecting, evaluating, auditing, and maintaining vendor relationships; analyzing procurement needs quickly in accordance with policies and procedures.
  • Manages and maintains fixed assets with stock opname and asset tagging, ensures proper storage and minimum stock levels, and provides reports on purchases, budget monitoring, delays, returns, and damages with effective solutions.

Benefits

  • Basic Salary (nett of tax).
  • Service Charge.
  • BPJS Health & Employment insurance.
  • THR.
  • Medical reimbursement up to 85% of 1-month basic salary per year (after 1 year of employment, for permanent employees).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

Please submit your application before1 December 2025.
All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: December 30, 2025
Check details
Black Sand Brewery

Human resources supervisor

Qualifications

  • Minimum 3 years of experience as HR Supervisor/HR Coordinator in the F&B industry, or 5 years as HR Generalist.
  • Strong understanding of labor laws, disciplinary procedures, and familiarity with HRIS systems.
  • Experience with Talenta HRIS is a plus.
  • Excellent leadership, problem-solving, & conflict-resolution skills.
  • Able to join immediately.

Key responsibilities

  • Handle end-to-end recruitment process for all levels.
  • Manage Compensation & Benefits administration (Payroll).
  • Oversee the Performance Appraisal process and ensure timely evaluations.
  • Monitor and manage attendance and employee database.
  • Administer BPJS Kesehatan & BPJS Ketenagakerjaan.
  • Manage contract staff and handle KITAS documentation.
  • Ensure compliance with labor laws and internal HR policies.
  • Support and implement HR operational improvements to enhance efficiency.
Deadline: December 20, 2025
Check details
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