Townsquare Group jobs 2026

We are looking for a Guest relation office supervisor to support our growth in bali.

Qualifications

• Minimum Diploma/Bachelor's degree in Hospitality, Tourism, or related fields, with at least 1 year of experience as a Senior Front Office staff or Front Office Supervisor in a 5-star hotel; well-groomed, professional appearance; and fluent in English (additional languages are an advantage).
• Strong leadership and analytical skills, accustomed to working with guest satisfaction targets such as OTA scores, online reviews, and loyalty programs.
• Proficient in hotel systems (VHP) for guest data management, VIP tracking, special requests, billing processes, and reporting.
• Knowledgeable in full Front Office operations including check-in/check-out procedures, room blocking, up-selling, and handling VIP guests according to 5-star service standards for VIP, VVIP, and repeat guests.
• Capable of analyzing and resolving guest complaints professionally following complaint-handling standards, and able to coordinate effectively with related departments (HK, GLO, GSO, Security) to ensure smooth guest service.

Responsibilities

• Able to supervise Work Partners (Mitra Kerja), including monitoring their knowledge, technical skills, work quality and professional behavior.
• Capable of providing guidance through coaching, training, and motivation to improve team performance and service quality, including taking disciplinary action for repeated errors and conducting continuous training sessions.
• Able to empower Work Partners by reviewing and evaluating their performance and productivity.
• Communicative and diplomatic, able to maintain strong guest relations, handle complaints with empathy and professionalism, and proactively coordinate with cross-department teams (GSO, GOO, GLO) to fulfill guest needs.
• Ensures a maximum 5-minute check-in/check-out process and demonstrates strong upselling and cross-selling skills at the Front Office (room upgrades, late check-out, F&B packages, spa, and activities).

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for an engineering supervisor to support our growth in bali.

Qualifications

• Minimum D3/S1 in Engineering (Mechanical, Electrical, or related fields), with at least 1 year of experience as a Public Area Supervisor or in a similar role at a 5-star hotel, and presents a neat and professional appearance.
• Able to speak at least one foreign language, with English as the minimum requirement, and capable of completing pre-interview questions.
• Understands how to perform maintenance and repair of assets as well as MEP and operational equipment in public areas, and masters MEP maintenance techniques for Public Area equipment.
• Mastery of Public Area cleaning techniques and sanitation methods that meet 5-star hotel standards, and skilled in operating housekeeping machines such as industrial vacuum cleaners, floor polishers, carpet extractors, and others.
• Understands types of cleaning chemicals, their functions, and proper safe usage procedures, including chemical handling and safety data sheet compliance.

Responsibilities

• Understands 5-star hotel cleanliness and aesthetic standards for Public Areas and has strong technical skills related to Public Area MEP and pool operations.
• Skilled in managing team tasks and Public Area work plans, including time management and budgeting based on operational needs.
• Able to supervise by assessing team members' knowledge, technical skills, work quality, and behavior.
• Able to provide coaching, including taking disciplinary action for repeated mistakes, delivering continuous training, and reviewing team performance and productivity.
• Able to coordinate effectively across departments and is observant of potential hazards such as slippery floors and facility damage.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a housekeeping supervisor to support our growth in bali.

Qualifications

• Minimum Diploma or Bachelor's degree in Tourism & Hospitality, with at least 1 year of experience as a Housekeeping Supervisor or in a similar role at a 5-star hotel; well-groomed and professional appearance, fluent in English.
• Proficient in room cleaning techniques, sanitation methods meeting 5-star hotel standards, and room MEP equipment maintenance.
• Knowledgeable in laundry operations (internal and outsourcing), including linen counting and rotation.
• Skilled in operating housekeeping machinery, including industrial vacuum cleaners, floor polishers, carpet extractors, etc.
• Understands cleaning chemicals, their functions, and safe handling procedures in accordance with chemical handling and safety data sheet guidelines.

Responsibilities

• Able to supervise Staff, including monitoring their knowledge, technical skills, work quality, and behavior.
• Capable of providing guidance and coaching, including taking disciplinary action for repeated mistakes and delivering continuous training to Staff.
• Able to empower Staff by reviewing their performance and productivity, and coordinating effectively within and across sections.
• Skilled in resolving guest complaints, including analyzing the root causes of recurring issues and providing effective solutions.
• Possesses strong technical skills in room preparation and room MEP, and able to manage tasks and work plans based on operational needs, especially for team members.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a chef de partie to support our growth in bali.

Qualifications

• Minimum Diploma in Hospitality/ Culinary Arts / Food Production, with at least 2 years of experience as Demi Chef or 1 year as Chef de Partie in a 5-star hotel.
• Mastery of cooking techniques for relevant sections (hot kitchen, cold kitchen, pastry, grill, etc.), including recipe standards, portioning, plating, and taste consistency.
• Knowledge of HACCP, hygiene, sanitation, food storage, and ability to maintain strict cleanliness standards.
• Strong administrative skills, including stock reports, sales reports, and roster preparation, with basic English proficiency for menu & kitchen communication.
• Ability to work under pressure, with discipline, neat appearance, long-shift readiness, and strong cross-department coordination.

Responsibilities

• Supervise and guide Commis/Cook to follow recipes, SOPs, hygiene standards, and maintain food quality, including giving corrective actions and continuous training.
• Ensure consistent quality, presentation, taste, and portion control for all dishes produced by the assigned section.
• Manage ingredient usage, minimize waste, maintain food cost efficiency, and ensure proper storage and sanitation of kitchen equipment.
• Create new and innovative dishes, update menu items, and support upselling and cross-selling through signature dishes and seasonal promotions.
• Coordinate with vendors to secure quality ingredients, maintain stock availability, and support achievement of sales targets and food cost goals.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a General affair supervisor to support our growth in Bali.

Qualifications

• Minimum Diploma or Bachelor's degree in Tourism & Hospitality Management, with at least 1 year of experience as a Purchasing Supervisor or in a similar role at a 5-star hotel.
• Neat and professional appearance, with the ability to speak at least one foreign language, English as a minimum requirement.
• Understanding of 5-star hotel procurement SOPS, contracts, SLAS, and vendor legal compliance.
• Knowledge of linen quality standards and professional laundry processes.
• Proficient in inventory systems, stock control, warehouse management, and applying principles of budgeting and cost control.

Responsibilities

• Able to supervise team members (MK), including assessing their knowledge, technical skills, work quality, and behavior.
• Skilled in managing team tasks and Capable of coaching staff, including taking disciplinary action for repeated mistakes and providing continuous training to enhance skills.
• Able to empower staff by reviewing their performance and productivity, fostering accountability and growth..
• Responsible for the purchasing process: selecting, evaluating, auditing, and maintaining vendor relationships; analyzing procurement needs quickly in accordance with policies and procedures.
• Manages and maintains fixed assets with stock opname and asset tagging, ensures proper storage and minimum stock levels, and provides reports on purchases, budget monitoring, delays, returns, and damages with effective solutions.

Benefits

• Basic Salary (nett of tax).
• Service Charge.
• BPJS Health & Employment insurance.
• THR.
• Medical reimbursement up to 85% of 1-month basic salary per year (after 1 year of employment, for permanent employees).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a restaurant supervisor to support our growth in bali.

Qualifications

• Minimum Diploma or Bachelor's degree in Hospitality or F&B Service Management, with at least 1 year of experience as a Restaurant/F&B Service Supervisor in a 5-star hotel.
• Professional and service-minded appearance, able to be a role model for the team, with active English proficiency; additional foreign languages are a plus.
• Knowledgeable in buffet service, à la carte, and room service; understands menu details, food and beverage pairings, and strategies for upselling and cross-selling (drinks, side dishes, wine, desserts).
• Capable of managing outlet and room service flow, monitoring POS systems, cash control, daily inventory, and preparing administrative reports such as sales reports, guest feedback, and team rosters.
• Skilled in handling guest complaints and VIPs according to 5-star hospitality standards; proficient in the VHP (Visual Hotel Program) system for order input, billing, revenue monitoring, and daily reporting.

Responsibilities

• Able to conduct Supervision, including assessing team members' (MK) knowledge, technical skills, work quality, and behavior.
• Able to provide Coaching & Development, including delivering coaching, training, and motivation to improve team performance and service quality, as well as taking disciplinary action for repeated mistakes and providing continuous training.
• Able to perform Empowerment, including reviewing team members' performance and productivity.
• Responsive and quick in handling guest requests by providing timely delivery service.
• Knowledgeable about the menu (ingredients, recommended pairings, selling points) to effectively perform upselling and cross-selling to achieve restaurant sales targets.

Benefits

• Basic Salary (nett of tax).
• Service charge.
• BPJS Health & Employment insurance.
• THR.
• Medical reimbursement up to 85% of 1-month basic salary per year (after 1 year of employment, for permanent employees).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a bookkeeper supervisor to support our growth in bali.

Qualifications

• Proficient in basic accounting (general journal, financial statements, cash reports) and understands basic taxation related to hotel transactions.
• Skilled in using the VHP (Visual Hotel Program) system and Excel or equivalent accounting software; experienced with VHP and proficient in Microsoft Excel (basic formulas, pivot tables, vlookup).
• Performs reconciliation of modules with the general ledger (GL) and prepares monthly and annual financial statements.
• Holds a Diploma/Bachelor's degree in Accounting, Financial Management, or Hospitality, with a minimum of 2 years of experience in bookkeeping/finance, preferably in a hotel.
• Detail-oriented, communicative, and able to work under pressure.

Responsibilities

• Conducts supervision of accounting and administration and produces accurate financial reports."
• Prepares financial data for the audit process.
• Demonstrates good time management and work prioritization.
• Able to coordinate with the Accounting team and external audit team.
• Provides empowerment, coaching, and integrated supervision within the work scope.

Benefits

• Basic salary (nett of tax) .
• Service charge.
• BPJS kesehatan and ketenagakerjaan.
• THR.
• Medical reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free parking (1 motorcycle or 1 car).
• Annual leave.
• Replace day payment (for working on a holiday), and extra off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a cost control supervisor to support our growth in bali.

Qualifications

• Minimum education Diploma/S1 in Accounting, Financial Management, or Hospitality, with at least 2 years of experience in Hotel Cost Control or related positions.
• Proficient in using the VHP system and Microsoft Excel (basic formulas, pivot, vlookup).
• Communicative, detail-oriented, and able to work under pressure.
• Mastery of VHP (Visual Hotel Program), especially Store & Inventory and Cost Control modules; able to perform Food & Beverage Cost, Beverage Control, and Material Control calculations.
• Understands receiving, storekeeping, issuing, monthly stock opname, as well as cost analysis, budgeting, forecasting, and variance reporting (usage vs standard).

Responsibilities

• Oversee variable cost control (room and F&B) by comparing Occupancy reports and room/F&B revenue accurately and efficiently to support hotel profitability.
• Conduct data analysis thoroughly and in a detail-oriented manner for cost monitoring and reporting.
• Perform effective coordination with GA Division (Purchasing, Receiving, Storekeeper), Housekeeping, and F&B regarding variable cost supervision.
• Provide improvement recommendations (improvement plan) to increase efficiency and reduce cost.
• Empower, coach, and supervise the team comprehensively within the scope of work.

Benefits

• Basic salary (nett of tax) service charge.
• BPJS Kesehatan and Ketenagakerjaan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic WES salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave.
• Replace day payment (for working on a holiday), and extra Off for long shifts 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for an engineering staff to support our growth in bali.

Qualifications

• Minimum SMK/D3/S1 in Mechanical, Electrical, or related fields; at least 1 year experience in a 5-star hotel. Fresh graduates welcome with OJT/DW experience.
• Preventive Maintenance & Troubleshooting: Plan and perform preventive maintenance and basic MEP troubleshooting for guest rooms, villas, and public areas.
• Facility Checks & Minor Repairs: Conduct regular inspections and minor repairs on room and public area facilities (AC, plumbing, lighting, lifts, pumps, electrical, appliances) without disturbing guest comfort.
• Reporting & Coordination: Record and report serious damages via hotel systems and coordinate with supervisors/PM teams for follow-up actions.
• Professionalism & Safety: Maintain professional appearance, communicate courteously with guests and staff, and adhere to safety (K3) standards during all maintenance activities.

Responsibilities

• Ensure all utility systems are always functional, including AC, electricity, water, ventilation, pumps, lighting, TV, telephone, minibar, water heater, bathtub, jacuzzi, and private pool.
• Conduct routine checks and light maintenance on Mechanical, Electrical, and Plumbing (MEP) equipment in public areas, ensuring all facilities (lights, AC, lifts, escalators, sound system, restrooms, etc.) operate optimally.
• Be observant and proactive in identifying potential damages or malfunctions before they impact guest comfort.
• Handle reports of damages, complaints, or repair requests promptly and accurately, coordinating with supervisors and relevant departments to implement effective solutions.
• Communicate courteously and professionally with guests and collaborate with housekeeping, security, and other departments to ensure smooth public area operations.

Benefits

• Basic salary (nett of tax).
• BPJS kesehatan dan ketenagakerjaan.
• THR.
• Medical reimbursement up to 85% of 1 month’s basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free parking (1 motorcycle or 1 car).
• Annual leave.
• Replace day payment (for working on a holiday), and extra off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a receiving staff for a new residence in seminyak.

Qualifications

• Minimum education: High School (SMA/SMK), preferably in Accounting, Administration, or Tourism, with at least year of experience in receiving, warehouse, or procurement (hotel, F&B, or retail).
• Proficient in Microsoft Excel and hotel systems (e.g., VHP) for accurate goods recording, with knowledge of FIFO and FEFO for F&B items.
• Detail-oriented and disciplined, capable of inspecting quantities, packaging condition, and expiration dates, while maintaining high integrity.
• Coordinate effectively with Purchasing, Storekeeper, User Departments, and vendors, handling discrepancies and reporting issues to supervisors.
• Efficiently manage the receiving process, including initial action for non-compliant items (rejecting or holding), ensuring smooth distribution to users.

Responsibilities

• Understand company policies, SOPS, and business processes for receiving goods, including checking documents such as PO, DO, and invoices.
• Inspect goods accurately, ensuring quantity, quality, and specifications match the PO, and respond promptly to discrepancies.
• Properly handle temporary storage of received items in the receiving area, maintaining safety and hygiene, especially for F&B supplies.
• Follow security and safety procedures, including anti-fraud measures, expired date checks, and cold chain management for fresh products.
• Coordinate with relevant departments to ensure smooth receiving operations and timely communication of issues or irregularities.

Benefits

• Basic Salary (nett of tax).
• BPJS Kesehatan dan Ketenagakerjaan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT) Free Parking
• (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• Annual Leave.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a Purchasing staff for a new residence in bali.

Qualifications

• Minimum education: High School (SMA/SMK), preferably Diploma (D3) or Bachelor's (S1) in Accounting, Administration, or Management, with at least 1 year of experience in Purchasing/Procurement, ideally in hospitality.
• Proficient in Microsoft Office (Excel, Word), VHP, and email, with knowledge of basic purchasing administration and stock recording.
• Prepare and manage purchase requests and orders to approved vendors, including quotation comparisons and maintaining accurate purchasing records.
• Ensure compliance with hotel policies, purchasing only through registered vendors and following proper procedures.
• Report purchase results, price comparisons, and order status to the General Affairs Supervisor, while maintaining integrity, attention to detail, and discipline.

Responsibilities

• Maintain and develop vendor relationships, ensuring alignment with 5-star hotel standards. Manage end-to-end purchasing process, from Purchase Request (PR) to Purchase Order (PO), following company policies and procedures.
• Coordinate with internal users to identify specific product or service needs and ensure timely fulfillment.
• Ensure accuracy, quantity, and quality of items before purchase, and proactively address potential issues such as delayed delivery, incorrect items, or stock shortages.
• Monitor and maintain purchasing documentation accurately, ensuring compliance and smooth audit processes.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a housekeeping attendant for a new residence in seminyak.

Qualifications

• Minimum High School/Vocational School, majoring in Housekeeping, Hospitality, or Tourism.
• At least 1 year of experience in Housekeeping Room/Public Area, preferably in a 5-star hotel.
• Fresh graduates are preferred if they have completed OJT or Daily Worker (DW) experience in a 5-star hotel for at least 6 months.
• Knowledge of standard procedures for cleaning and sanitizing rooms, bathrooms, linens, and public areas.
• Able to use chemicals and housekeeping equipment correctly and safely according to HSE/SOP; able to perform project cleaning.
• Understands waste management procedures.
• Skilled in room setup (bed making, amenities, layout according to hotel standards).
• Knowledge of safety and security procedures (lost & found, HSE, emergency).
• Basic knowledge of linen handling and laundry.
• Able to coordinate and cooperate with Housekeeping Supervisor, HK team, Linen & Laundry staff, GRO, and Engineering to support smooth operations (MEP functionality, defect reporting, lost/broken items).
• Observant of small details such as amenities, linen spots, and lost & found items.
• Able to provide friendly, polite, and professional service to guests, meeting their needs quickly and accurately.
• Reports facility damage, guest lost items, or potential hazards in rooms/public areas to the Supervisor.

Benefits

• Basic salary (nett of tax).
• BPJS kesehatan dan ketenagakerjaan.
• THR.
• Medical Reimbursement up to 85% of 1 month’s basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free parking (1 motorcycle or 1 car).
• Annual leave.
• 1 Meal per shift.
• Replace day payment (for substitute days off).
• Extra off (if working long shifts).

To apply for these exciting positions, simply send your CV to [email protected] and use the subject line [Your Name] - [Desired Position] Or visit: https://bit.ly/TownsquareGroupJobHiring