Service Captain

Join the Samara Lombok team in Lombok.

Employment: Full-time

Food & Beverage – Service | Reports to: Assistant Restaurant Manager | 6/7 working days

Job description

• Supervise daily restaurant and event service; ensure restaurant, bar and service areas are ready before service.
• Coordinate table assignments, reservations and service flow; ensure accurate, efficient F&B service.
• Handle guest requests and resolve service issues; monitor satisfaction and act on feedback.
• Lead, coach and train the service team; ensure SOP compliance; assist with scheduling and performance monitoring.
• Coordinate with Kitchen, Bar and Experience Team; support events and special dining.

Requirements

• Minimum 2 years in a supervisory role in a restaurant, hotel, resort or hospitality setting.
• Strong knowledge of F&B service standards.
• Excellent leadership, communication and guest service skills; leads by example.
• Able to work in a fast-paced environment.
• Good English.

How to apply

Send your CV to careers@samaralombok.com.

Open until filled.