O.Serendipity Kuta
Guest service officer (GSO) – mandarin speaker
Apply for the job nowO.Serendipity Kuta offers a comfortable and relaxing stay in Kuta. With cozy accommodations, friendly service, and a welcoming atmosphere, we are committed to creating a pleasant and memorable experience for every guest.
If you are passionate about hospitality, fluent in Mandarin /, and enjoy creating excellent guest experiences, we would love to meet you!
Qualifications
- Minimum education SMA/SMK
- Minimum 1 year experience in Hotel, Guest Service, Front Office, or Customer Service.
- Fluent in Mandarin – speaking and listening are mandatory - Basic–Intermediate.
- Good communication skills in English and Bahasa Indonesia.
- Strong customer service and hospitality mindset.
- Friendly, professional, confident, and well-groomed appearance.
- Able to handle Mandarin-speaking guests professionally.
- Able to handle guest requests and basic complaints.
- Good problem-solving and communication skills.
- Able to explain hotel facilities and services in Mandarin.
- Computer literate; experience with hotel PMS is an advantage.
- Willing to work shifts, weekends, and public holidays.
- Able to work independently and as part of a team.
- Available to join immediately is preferred.
Range salary: 3.792.000 - 5.000.000
How to apply
For job applications, please submit your updated curriculum vitae (CV) and any relevant documents to the following email address:
- HR Email: [email protected]
Application form
Silakan lengkapi formulir di bawah ini dan unggah Curriculum Vitae (CV) Anda. Pastikan semua kolom diisi dengan benar dan lengkap.