Front office jobs 2025
The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.
Atanaya Hotel Bali
HRD coordinator
Atanaya Hotel Bali, is a 4 star Hotel Bali located in strategic location managing Room, Restaurant, Event (Meeting, Wedding, and Social Event) is seeking for qualified candidate with a good personal character, strong motivation, high responsibility, and good team player.
Positions
- HRD coordinator
- Design grafis, markom & digital marketing (sosial media) coordinator
- Junior accounting staff
- Senior accounting staff
- Accounting coordinator
- F&B coordinator
- Frontdesk / receptionist
- Daily worker
- Training/magang all division
- Sales training/magang in sales marketing divison
Qualifications
- All Applicants are welcome to apply.
Hotel Bali Karma Sajtra
Staff front office
Qualifications
- Male.
- 1 years experience in the same position.
- Good personality and able to work in team and personal.
- Fluent of english spoken and written.
- Proficient in all microsoft office.
- Friendly and commitment on the job.
- Able to work immediately.
Kawi Resort
Guest service agent (dw)
Qualifications
- Male, with a professional appearance.
- Minimum educations: diploma or high school graduate from a related field.
- Good communication skills and service-oriented attitude.
- Able to work in shifts, including weekends and public holidays.
- Able to drive (SIM A).
- Honest, responsible, and a team player.
Uma Sapna Villa
Spa receptionist
Qualifications
- 1+ year experience in hospitality or customer service.
- Proficient in english communication (verbal & written).
- Well-groomed and professional appearance.
- Familiar with reservation systems and spa services.
- Friendly, warm, and service-oriented personality.
- Passion for wellness, beauty, and guest experience.
Betterplace Property
Guest relation officer
Qualifications
- Min. 1 year experience in the same position.
- Fluent in english, both verbal and written (more preferable).
- Have good communication.
- Hard worker, energic, able to work in team and have good interpersonal skills.
- Well performance and well groomed.
Sin Nombre Bali
GRO mandarin speaker
Qualifications
- Female.
- GSA/GRO background.
- Has experience minimum 1 year in same position.
- Able to mandarin speaker.
- Excellent in english is must energic & innovative.
- Memorable service oriented.
- Able to work as a team and ability to work under pressure.
- Able to join immediately.
- College fresh graduate are welcome.
Responsibility
- Provide warm welcoming to every guest upon arrival.
- Ensure all guest are happy during stay.
- Run and upselling program to boost other revenue.
- Handle guest complain and ensure the resolution are promptly delivered.
- Process guest's departures, calculate charges and receive payments.
- Promptly and courteously attend to telephone calls and text messages.
- Provide information on villa facilities and services complete.
- Provide concierge services including booking activities, dining reservations and transport, point of
- interest.
- Ensure and handling guest special requests are efficiently completed based on requirements.
- Handling and assist guest belonging and luggage with care.
- Follow emergency and safety procedures.
- Provide direction to guests requiring guidance and offering any further assistance as required
- Following up other related duties as assigned by the executive butler coordinator.