Front office jobs 2025

The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.

Firefly Eco Lodge

Front desk staff

Qualifications

  • Bahasa Inggris Vokal dan tidak malu dalam berkomunikasi.
  • Komunikasi bahasa inggris dan bisa mengoprasikan komputer.
Deadline: November 25, 2025
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Global Careers Indonesia

All hospitality positions (internship)

Program internship Singapore
Izin SO: Nomor 2/5099/HK.03.01/XII/2023

Qualifications

  • Usia: 18–25 tahun.
  • Pendidikan: minimal SMA/sederajat.
  • Mampu berbahasa inggris. (F&B service)
  • Diutamakan memiliki latar belakang hotel/restoran.

Kontrak dan kondisi kerja

  • Durasi kontrak: 3 bulan.
  • Jam kerja: 8 jam per hari.
  • Hari kerja: 6 hari per minggu.
  • Hari libur: 1 hari per minggu.
  • Estimasi keberangkatan: Desember.
  • Jadwal interview: 24–27 November 2026.

Gaji / salary

  • 3.000 SGD per bulan (gaji kotor).

Fasilitas

  • Akomodasi disediakan (potongan dari tunjangan).
  • Makan staf disediakan.
  • Transportasi termasuk dalam tunjangan.
  • Medical check-up ditanggung perusahaan.
  • Pengurusan visa ditanggung perusahaan.

Tiket pesawat

  • Tiket keberangkatan ditanggung peserta.
  • Tiket kepulangan ditanggung perusahaan.
  • Asuransi kecelakaan kerja.
  • Fasilitas lain mengikuti peraturan ketenagakerjaan Singapura.

Biaya program

  • Biaya pemberangkatan: Rp 10.000.000.
  • Tiket keberangkatan: ditanggung peserta.

Biaya sudah termasuk

  • Administrasi dan pengurusan dokumen
  • Legalisasi dan verifikasi
  • Medical check-up
  • Proses pengurusan visa
  • Koordinasi dengan perusahaan penerima di Singapura

Biaya tidak termasuk

  • Pengeluaran pribadi.
  • Tiket keberangkatan.

Proses seleksi & keberangkatan

  • Screening, interview, dan tes teknis oleh tim partner.
  • Medical check-up dan pengumpulan dokumen visa.
  • Penerbitan job offer.
  • Proses visa kerja.
  • Keberangkatan setelah seluruh dokumen selesai.
Deadline: December 31, 2025
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MyCapsule Seminyak

Front office

  • Male or female, 19-30 years old.
  • Fluent or good English communication skills.
  • Friendly, well-presented, and comfortable in a social environment.
  • Fresh graduates are welcome.
  • Willing to work in shifts and on weekends.
Deadline: December 13, 2025
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AYANA Komodo Waecicu Beach

Front desk agent

At ayana komodo, the front desk agent is responsible for delivering courteous, efficient, and accurate guest check-in and check-out services while providing comprehensive information and support to guests. Manage guest requests, process payments, and maintain smooth front desk operations in accordance with hotel policies.

Qualifications

  • Educational background in hospitality or related fields.
  • Open to fresh graduates with strong motivation to learn; prior experience in the hospitality industry will be an advantage.
  • Basic computer literacy, including experience with hotel management systems (opera preferred).
  • Responsible handling of cash and credit card processes.
  • Ability to multitask, organize duties, and maintain attention to detail in a fast-paced environment.

Key responsibilities

  • Provide friendly and efficient check-in/check-out services, process payments, and handle group arrivals/departures.
  • Maintain up-to-date knowledge of room types, rates, promotions, hotel services, and daily activities to assist guest inquiries effectively.
  • Handle guest requests, complaints, and emergency situations promptly, ensuring high guest satisfaction.
  • Manage reservation details in the system (opera) including room blocking, key issuing, and wake-up calls.
  • Support smooth communication with other departments and participate in team briefings and sustainability programs.
Deadline: December 31, 2025
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AYANA Komodo Waecicu Beach

Front office manager

Ayana komodo is seeking a dynamic and service-oriented front office manager to lead the day-to- day operations of the front office team. This role is responsible for delivering exceptional guest experiences, leading team development, optimizing room upselling opportunities, and ensuring smooth coordination across departments. The ideal candidate will possess strong leadership qualities, a solid background in hotel operations, and a passion for guest satisfaction. This position plays a key role in maintaining service excellence, maximizing efficiency, and supporting overall hotel goals.

Qualifications

  • Minimum 2 years of experience in a front office leadership role.
  • Proficient in using opera and other hotel systems, with strong skills in microsoft office suite, especially excel.
  • Demonstrated ability to lead, train, and motivate a diverse team while maintaining high service standards and operational efficiency.
  • Strong communication and interpersonal skills, with the ability to handle guest interactions, resolve issues promptly, and liaise effectively with cross functional departments.
  • Excellent organizational and multitasking abilities; capable of managing day-to-day operations, guest satisfaction targets, and team performance with minimal supervision.

Key responsibilities

  • Oversee all front office operations including guest services, guest relations, & front desk to deliver seamless, high-quality guest experiences and meet guest satisfaction survey targets.
  • Lead, coach, and develop the front office team through performance monitoring, training, and succession planning, ensuring adherence to hotel standards and procedures.
  • Drive room upselling to achieve departmental revenue goals while managing operating expenses and optimizing cost efficiency.
  • Collaborate with housekeeping and other departments to maintain smooth daily operations, room quality, and effective communication across teams.
  • Conduct regular inspections of front office areas, maintain high standards of cleanliness and maintenance, ensure data accuracy in the property management system, and enforce safety and sustainability procedures.
Deadline: December 31, 2025
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Global Careers Indonesia

Receptionist

As a receptionist, you will be the first point of contact for hotel guests, providing a warm welcome and professional assistance throughout their stay. You will be responsible for handling check-in and check-out procedures, managing guest inquiries, and ensuring exceptional front office service that reflects the hotel’s standards.

Qualifications

  • Male/female, minimum 18 years old.
  • Minimum education: vocational high school (SMK) or diploma in tourism/hospitality.
  • Good command of English (spoken and written); additional languages are an advantage.
  • Previous experience as a receptionist or in front office operations is preferred.
  • Excellent communication and interpersonal skills.
  • Well-groomed appearance, professional attitude, and friendly personality.
  • Responsible, organized, and detail-oriented.
  • Able to work under pressure and adapt to a multicultural environment.

Main responsibilities

  • Greet guests upon arrival and assist with check-in and check-out procedures.
  • Provide information about hotel facilities, services, and local attractions.
  • Handle guest inquiries, requests, and complaints politely and efficiently.
  • Manage room reservations, keys, and billing transactions accurately.
  • Coordinate with housekeeping and other departments to ensure smooth operations.
  • Maintain front desk records, logs, and communication systems.
  • Follow hotel policies regarding guest privacy, safety, and security.
  • Deliver professional, courteous, and attentive service to all guests.

Benefits

  • 8-month employment contract with the possibility of renewal based on performance.
  • Salary up to IDR 12–17 million per month (including basic salary and performance bonuses).
  • Free accommodation provided by the hotel (shared staff housing or dormitory).
  • Free meals provided during working hours, as arranged by the hotel.
  • Free transportation between staff housing and workplace.
  • Complete work uniform provided by the employer.
  • Health and accident insurance in accordance with company policy.
  • International work experience in 4–5-star hotel chains in Antalya or Alanya.
  • Certificate of employment issued upon contract completion.
  • Safe and supportive work environment with colleagues from various countries.

Locations

  • Hotel chains in Antalya / Alanya.

Departure scheduled for march

Required documents

  • CV
  • ID card (KTP)
  • Passport photo (to follow)
  • Full body photo
  • Self-introduction video (60–90 seconds — mention your full name, age, work experience, and motivation to work abroad)

Skema dan mekanisme pembiayaan program

Seluruh peserta program diwajibkan untuk mengikuti ketentuan pembayaran dengan tahapan sebagai berikut:

  • Total biaya: Rp 25.000.000
  • DP (uang muka): Rp 10.000.000 (dibayarkan setelah lulus wawancara untuk pengurusan visa dan dokumen keberangkatan)
  • Pelunasan: Rp 15.000.000 (dibayarkan setelah visa kerja diterbitkan dan sebelum keberangkatan)

Total biaya program sebesar Rp 25.000.000 mencakup seluruh proses administrasi, pengurusan visa kerja, kontrak dan asuransi tenaga kerja, tiket keberangkatan, serta pendampingan peserta hingga tiba di lokasi penempatan di Turki.

Peserta diwajibkan membayar uang muka sebesar Rp 10.000.000 setelah dinyatakan lulus wawancara, sebagai bentuk komitmen untuk mengikuti program. Dana ini digunakan untuk pengurusan visa kerja, legalisasi dokumen, dan persiapan administratif keberangkatan.

Sisa biaya sebesar Rp 15.000.000 dapat dilunasi melalui dua opsi pembayaran:

  1. Skema mandiri, dengan pelunasan penuh sebelum keberangkatan.
  2. Skema pembiayaan melalui dana pinjaman/talangan, dengan sistem pembayaran bertahap (angsuran ringan) setelah peserta mulai bekerja di Turki melalui bank rekanan program.

Dokumen yang harus disiapkan

  • Paspor minimal 1 tahun masa berlaku.
  • Pasfoto ukuran 3x4cm background merah.
  • Foto post card (full body).
  • Kartu tanda penduduk (KTP).
  • Kartu keluarga (KK).
  • Ijazah terakhir.
  • Akta kelahiran.
  • Surat izin keluarga.
  • Sertifikat sesuai keminatan.
  • Bukti Medical- Pra.

Dokumen yang harus disiapkan untuk mengajukan visa

  • SKCK (Min. Polda).
  • Bukti medical full.
  • Form Visa Reff. code.
Deadline: December 31, 2025
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Gooseberry Restaurant

Hostess

Qualifications:

  • Female.
  • At least 1 year in the same field.
  • Good english language skills in communicate.
  • Able to work in a team.
  • Available to work at labuan sait, uluwatu, bali.
  • Join immediately.
  • ⁠Domicile in bali.
  • We do not conduct online interviews, applicants are required to come in person

Benefit:

  • Basic salary 4jt - 5jt.
  • ⁠Service charge.
  • ⁠BPJS & tax ( PPh 21 ) cover by company.
Deadline: December 6, 2025
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Natys Restaurant

Head chef

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Natys Siligita

  1. Floor supervisor

Natys Discovery Shopping Mall

  1. Asst/restaurant manager.
  2. Floor supervisor.
  3. Greeter.
  4. Head chef.

Qualifications

  • Minimum 2 years experience in the same position.
  • Diploma degree in relevant field.
  • Has good initiative, anticipation, and a hardworking person.
  • Strong interpersonal and communication skills.
  • Able to work immediately.
Deadline: December 4, 2025
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Natya Hospitality

GSA

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Natya Tanah Lot

  1. Greeter

Natya Resort Ubud

  1. GSA (male).

Corporate Natya

  1. FB sales/marketing.
  2. Assistant sales manager.
  3. E-Commerce manager.
  4. Engineering staff.

Qualifications

  • Minimum 2 years experience in the same position.
  • Diploma degree in relevant field.
  • Has good initiative, anticipation, and a hardworking person.
  • Strong interpersonal and communication skills.
  • Able to work immediately.
Deadline: December 4, 2025
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The Seminyak Suite Private Villa

Front office attendant (dw)

Qualifications

  • Have education background in related major.
  • Have experience working in a villa or hotel is a plus.
  • Fluent in english (verbal and written).
  • Discipline and highly committed to the job.
  • Good attitude, honest and well groomed.
  • Able to join immediately.
Deadline: November 24, 2025
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Bukit Pandawa Golf & Country Club

Reservation

Qualifications

  • Female.
  • Max 30 years.
  • Min 1 years experience in the similar position.
  • Personality, looking & team work.
  • Ready to work over time.
  • Fluent in English.
Deadline: November 22, 2025
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Mayura Ubud Retreat

Front office staff

Qualifications

  • Male.
  • Able to drive car.
  • Good command of english spoken and written.
  • Good Attitude and personality, able to work as a team.
  • Excellence service oriented.
  • Can start working Immediately.
Deadline: November 22, 2025
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