Operational manager jobs 2026
An operational manager in hospitality oversees the day-to-day activities of hotels, resorts, or other hospitality establishments. They ensure that all departments, including front desk, housekeeping, food and beverage, and maintenance, run smoothly and efficiently. Their responsibilities include managing staff, ensuring high service standards, handling guest complaints, and maintaining operational budgets. The goal of an operational manager is to provide an excellent guest experience, optimize operational efficiency, and ensure the profitability of the establishment.
Exotic Bali Properties
Operation manager
Exotic Bali Properties is looking for a highly motivated and experienced Operation Manager to oversee and manage daily operations across our villa properties. This role requires strong leadership, excellent organizational skills, and the ability to ensure smooth and efficient operations, including preparing villas to be fully operational and guest- ready.
Qualifications
- Oversee daily operations of all managed properties Ensure high standards of service and guest satisfaction.
- Manage and supervise operational team (villa managers, housekeeping, maintenance, etc.).
- Develop and implement SOPs to improve efficiency.
- Monitor operational budgets and control costs.
- Coordinate with other departments (sales, marketing, finance).
- Handle operational issues and problem-solving in a timely manner.
- Maintain property standards and conduct regular inspections.
Job responsibilities
- Oversee daily operations of all managed properties.
- Ensure high standards of service and guest satisfaction.
- Manage and supervise operational team (villa managers, housekeeping, maintenance, etc.).
- Develop and implement SOPs to improve efficiency.
- Monitor operational budgets and control costs.
- Coordinate with other departments (sales, marketing, finance).
- Handle operational issues and problem-solving in a timely manner.
- Maintain property standards and conduct regular inspections.
What we offer
- Salary: up to IDR 15,000,000 per month (depend of experienced).
- Service charge & performance bonus.
- Career growth opportunities.
- Dynamic and supportive working environment.
The One Boutique Villa & Spa Seminyak
Operational manager
Qualifications
- Minimum of 2 years of experience in the same position.
- Experience on a Pre-Opening Team is a must.
- Proficient in English, both written and spoken.
- Strong time management skills.
- Creative, innovative, and responsible.
- Capable of developing and executing work plans.
- Ability to work effectively under pressure.
- Up-to-date with technology and information systems.