Reservation jobs 2026
In hospitality, the Reservation department handles booking accommodations for guests at a hotel or resort. Responsibilities include managing reservations via phone, email, or online platforms, ensuring accurate entry of guest details into the reservation system, and confirming availability. Reservation staff provide information about room rates, amenities, and special packages, and assist guests with any changes or cancellations to their bookings. This role requires excellent communication skills, attention to detail, and the ability to provide friendly and efficient service to ensure a smooth booking experience for guests.
Exotic Bali Properties
Reservation staff
Exotic Bali Properties is looking for passionate and driven individuals to join our growing team in the hospitality & property management industry.
Qualifications
- Minimum 1-2 years experience.
- Background or experience in hospitality, villa, hotel, or property management.
- Strong communication skills in English (written & spoken).
- Familiar with OTA platforms (Airbnb, Booking.com, Expedia, etc.).
- Good administrative, coordination, and time-management skills.
- Detail-oriented, responsible, and able to work well in a team.
Job responsibilities
- Handle guest inquiries and reservations.
- Coordinate with operations & villa teams.
- Manage availability, rates, and guest communications.
What we offer
- Professional and supportive work environment.
- Opportunity to grow in Bali's hospitality & property industry.
- Competitive salary (based on experience).
- Sales bonus based on achieved targets.
La Berceuse Nusa Dua
Reservation
Qualifications
- Minimum 1 years experience in the same position.
- Fluent in English both spoken and written.
- Good communication skills.
- Able to work as team or individually.
- Well-groomed, with a good personality and self-motivated.
- Detail oriented, responsible, fast learner and able to work under pressure.
Bali Realty Holiday Villas
Reservation staff (office base)
Qualifications
- Fluent written and spoken English.
- Excellent communication skills and good phone etiquette.
- Strong work ethic and team player.
- Manage incoming enquiries for Villa booking by email or phone call.
- Assist the client throughout the booking process and until guest check in to Villa Familiar with OTAS.
- Passion for sales and customer service.
- Well organized, attention to detail.
- Computer Literate.
- Flexible, able to work on shift, including weekends.
- Have relevant background on Villa reservation at least 2 years.
- Able to perform well and reliable without supervision.