Front office jobs 2026

Qualifications

• Female.
• Fresh graduate are welcome.
• Fluent in English (both spoken & written).
• Proactive with good attitude, high motivation, and hard working.

Qualifications

• Female.
• Minimum 2 years of experience in the Front Office department, preferably in the hotel or hospitality industry.
• Diploma or Bachelor's Degree in Hospitality, Tourism, or a related field.
• Excellent communication and interpersonal skills.
• Fluent in both spoken and written English.
• Strong customer service orientation with a professional and friendly attitude.
• Proficient in operating hotel Property Management Systems (PMS) commonly used in the hospitality industry (such as Opera, VHP, eZee, or similar systems).
• Good knowledge of reservation procedures, guest check-in/check-out processes, and cashiering.
• Proficient in Microsoft Office applications.
• Strong problem-solving skills and the ability to work under pressure.
• Well-groomed, self-motivated, detail-oriented, and a good team player.
• Willing to work on a shift schedule, including weekends and public holidays.

Requirements:

• Minimum 1 years experience
• Male
• Excellent communication skills in English, both written & spoken
• Familiar with VHP hotel system
• Enjoy working in a team
• Drivers License
• Able to start immediately

Qualifications

• Have active english language skills, both spoken and written.
• Understand the basics of hotel services and have knowledge of operational standards in the hospitality industry.
• Work experience in the same position or have an educational background in tourism.
• Able to communicate well and have good interpersonal skills.
• Can work well individually and in a team.
• Willing to work a flexible schedule, including holidays and weekends.
• Neat and professional appearance.

Luxury Villa Bali is looking for a reliable and professional Reservations Team Member to join our team in Bali.
We are looking for someone who is strong in customer service, communicates well, works accurately, and can take responsibility without constant supervision.

Qualifications

• Good spoken and written English.
• Strong customer service and communication skills.
• Accurate and detail-oriented.
• Independent, responsible, and able to follow through.
• Flexible and willing to work shifts, weekends, and public holidays.
• Calm under pressure and able to solve problems.
• Comfortable using email, WhatsApp, booking platforms, and reservation systems.
• Previous hospitality or reservations experience preferred.

Main responsibilities

• Respond to guest inquiries.
• Process bookings, amendments, cancellations, and payments.
• Coordinate with guests and internal teams.
• Keep reservation information accurate and up to date.

Are you a people person who loves creating meaningful connections and delivering exceptional guest experiences?

We are looking for a warm, confident, and professional PR & Guest Relations Officer to join our team at The Hair Extension Seminyak.

As part of our team, you will be the first impression of our brand — welcoming guests, building relationships, handling guest experiences, and helping create memorable moments for every client.

Qualifications

• Male.
• Minimum 3 years experience on customer experience background (Front office, Customer Service, Shopkeeper).
• Excellent communication and interpersonal skills with the ability to build strong relationships with guests, partners, media, and stakeholders.
• Confident, professional, well-presented.
• Strong attention to detail and good time management.
• Strong problem-solving skills with the ability to handle guest concerns and unexpected situations professionally.
• Proactive, outgoing personality with excellent networking skills.
• Ability to represent the brand professionally in external communications and events.

Responsibilities

• Welcome and assist guests professionally.
• Build strong relationships with clients.
• Handle guest inquiries and feedback.
• Support customer experience improvement.
• Represent The Hair brand with confidence and warmth.

If you are energetic, friendly, and love connecting with people, we would love to meet you!

Qualifications

• Minimum 1 year of experience in a related field.
• Ready to work immediately.
• Fluent in English.
• Hardworking with a positive attitude.
• Able to work well in a team.
• Willing to work flexible shifts, including evening and night shifts.
• Physically fit and able to assist with guest luggage as well as perform outdoor operational tasks.

Job summary

The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office department. This role ensures efficient operations, outstanding guest service, and compliance with the resort's service standards while leading and motivating the Front Office team.

Qualifications

• Minimum 2 years of experience in a Front Office supervisory position.
• Diploma or Bachelor's degree in Hospitality Management or a related field is preferred.
• Excellent communication and interpersonal skills.
• Strong leadership and problem-solving abilities.
• Fluent in English, both spoken and written.
• Familiar with hotel Property Management Systems (PMS).
• Proficient in Microsoft Office.
• Able to work shifts, weekends, and public holidays.

Key responsibilities

• Assist the Front Office Manager in managing daily Front Office operations.
• Supervise and support Front Office team members to deliver exceptional guest experiences.
• Ensure smooth check-in, check-out, reservations, and room allocation processes.
• Handle guest complaints and special requests professionally and efficiently.
• Maintain high standards of guest service and hospitality.
• Monitor Front Office performance and ensure compliance with company policies and SOPs.
• Coordinate closely with Housekeeping, Engineering, Reservations, Finance, and other departments.
• Prepare operational reports and assist with departmental administration.
• Perform Manager-on-Duty responsibilities when assigned.

Qualifications

• Minimum 3 years experience.
• Outgoing + super friendly.
• Multi tasker.
• Incredibly organised.
• Exceptional customer service & guest satisfaction.

Qualifications

• Min have 1-3 years experience at the same position.
• Have a good english & customer service.
• Fast Learner & adaptation.
• Strong multitasking skills, with the ability to perform well in a fast-paced environment.
• Available join immediately.

Qualifications

• Minimum 2-3 years of experience in Front Office operations, with at least 1 year in a supervisory role.
• Excellent leadership, team management, and coaching skills.
• Strong communication and interpersonal skills in both English and the local language; additional foreign languages are an advantage.
• Ability to handle guest complaints professionally and provide effective solutions.
• Strong problem-solving, decision-making, and organizational skills.
• Well-groomed, professional appearance, and customer-oriented attitude.
• Honest, responsible, proactive, and able to work independently as well as part of a team.
• Familiar with hotel health, safety, and security standards.

Qualifications

• Minimum 1-2 years of experience in hotel reservations, sales administration, or front office operations.
• Familiarity with Property Management Systems and Microsoft Office skills
• Excellent verbal and written communication skills in English; additional languages are a plus.
• Strong customer service mindset with a professional and friendly attitude.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Able to handle guest inquiries, booking modifications, cancellations, and special requests efficiently.
• Honest, responsible, well-groomed, and committed to maintaining confidentiality.