Front office jobs 2026

The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.

Sana By Numa

We are hiring!

  • Receptionist

Qualifications

  • Female, max. 35 years old.
  • Fluent in English (speaking & writing).
  • Min. 1 year experience in Customer Relations or Receptionist role.
  • Strong background in hospitality & customer service.

Benefits

  • Base salary (UMR Badung).
  • Meal allowance.
  • Service charge.
  • BPJS.

Location: Jl. Pantai Pererenan

How to apply

Interested candidates are invited to apply via WhatsApp

  • WhatsApp: +62 812-3702-6101 (Tia)
Deadline: October 31, 2026
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Nunamkhalu Private Villas & Spa

Receptionist (staff - male)

Requirements:

  • Male candidate preferred.
  • Willing to work in Kutuh, South Kuta.
  • Fluent English communication skills.
  • Willing to work in shift, including weekends and public holidays.
  • Good communication and interpersonal skills.
  • Friendly, polite, and professional attitude.
  • Able to work in a team and handle guests professionally.
  • Previous hospitality experience is an advantage.
  • Able to join immediately is highly preferred.
  • Able to work under pressure and maintain attention to detail.
Deadline: October 30, 2026
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Kini Resort Sumbawa

Guest relation & sales

The two resorts are only 5 minutes apart and currently feature 17 rooms and villas. We are expanding our property with a target of 50–70 rooms and villas, making this an exciting opportunity to grow with us.

Requirements

  • Minimum 3 years of experience in resort/hotel management.
  • Strong leadership, communication, and problem-solving skills.
  • Excellent knowledge of hotel operations and guest service.
  • Strong team management and organizational skills.
  • Good command of English, both written and spoken.
  • Able to work under pressure and make effective decisions.
  • Hospitality degree or relevant qualification preferred.

Candidate eligibility

  • Open to both Indonesian and Expatriate candidates.

Benefits

  • Salary based on experience.
  • Accommodation (Mess provided).
  • Meal allowance.
  • Kesehatan & BPJS Ketenagakerjaan.
Deadline: October 30, 2026
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Aloft Bali Seminyak

Security - loss & prevention (dw)

Qualifications

  • Have experience in this field.
  • Honest, responsible, and disciplined.
  • Available to join immediately.

Or visit link for apply teh position

Deadline: October 29, 2026
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Aloft Bali Seminyak

Bell driver (dw)

Qualifications

  • Have experience in this field.
  • Honest, responsible, and disciplined.
  • Available to join immediately.

Or visit link for apply teh position

Deadline: October 29, 2026
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Townsquare Group

Guest relation officer

We are looking for Several Positions to support our growth in Bali

  • Guest relation officer

Qualifications

  • Minimum 1 year of experience in Guest Relations or Front Office.
  • Good communication and customer service skills.
  • Friendly, polite, and well-presented.
  • Able to handle guest requests and complaints professionally.
  • Good English communication skills.
  • Able to work well in a team.
  • Responsible, proactive, and willing to learn.
  • Able to work flexible hours, including weekends.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: October 27, 2026
Check details
Townsquare Group

Spa reservation

We are looking for a Spa reservation for a new wellness club in bali.

Qualifications

  • Minimum high school (SMA/SMK) in Hospitality; Diploma/Bachelor's in Hospitality preferred, with at least 1 year of experience in Reservations or Front Office (preferably in 5-star hotels); well-groomed, friendly, and professional appearance with excellent service ethics; fluent in English (additional languages are a plus).
  • Proficient in Microsoft Office (Word, Excel), email, and online reservation platforms (OTA extranet), and able to operate VHP system for inputting, modifying, and monitoring reservations. Detail-oriented and disciplined, maintaining confidentiality of guest and hotel information, and able to process individual, group, corporate, online (OTA), and travel agent bookings according to procedures.
  • Accurate in checking room availability, rates, promotional packages, and able to perform upselling & cross-selling (room upgrades, F&B packages, spa, transportation, etc.); handle cancellations, amendments, and no-shows according to SOP.
  • Understand payment, deposit, and invoicing workflows, ensuring reservation data accuracy at all times.

Responsibilities

  • Communicate professionally via phone, email, and online platforms using polite, friendly, and persuasive language.
  • Accurate and meticulous in managing reservation documents (vouchers, contracts, guarantee letters).
  • Understand dynamic rate strategies, POS systems, booking engines, channel managers, and payment gateways, and able to operate and monitor these systems across all channels to optimize revenue.
  • Ensure booking and payment accuracy and timeliness to prevent guest complaints, and coordinate with other teams/departments to fulfill guest needs while holding them accountable for any complaints that occur.
  • Capable of upselling by efficiently handling inquiries, walk-ins, and reservations.

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: October 27, 2026
Check details
The Mahata Legian

Receptionits - guest service agent (dw)

Qualifications

  • Minimum high school diploma or equivalent.
  • Previous experience in a similar position is preferred.
  • Good communication skills in English, both spoken and written.
  • Friendly, well groomed, and service-oriented.
  • Able to work in a team and independently.
  • Familiar with hotel reservation systems is an advantage.
  • Willing to work on shifts, including weekends and public holidays.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Supportive and positive working environment.
  • Opportunity for career growth and development.
Deadline: October 24, 2026
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Sarva Ubud Villas & Spa

We are hiring professionals to fill in particular positions.

Receptionist

Requirements

  • Min 2 years in the same position (fresh graduates are welcome to apply).
  • Fluent in English, both oral and written.
  • Computer literated.
  • Good personality.
  • Can join immediately.

Apply Now

Please send your CV to

  • +6289679789789
Deadline: October 24, 2026
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D&A Syrowatka

Receptionist

Requirements

  • Minimum 1–2 years of experience as a Receptionist, Front Office, Guest Relations, or similar position.
  • Hospitality, restaurant, spa, or hotel experience is preferred.
  • Good English communication skills.
  • Professional, friendly, and well-groomed appearance.
  • Excellent customer service and communication skills.
  • Able to handle guest inquiries, appointments, phone calls, and basic administrative tasks.
  • Good computer skills.
  • Responsible, organized, and able to multitask.
Deadline: October 23, 2026
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D&A Syrowatka

Reservation staff

Requirements

  • Minimum 1–2 years of experience in restaurant reservations, catering, hospitality, or a similar position.
  • Previous F&B and catering reservation experience is highly preferred.
  • Good communication and customer service skills.
  • Able to handle telephone, WhatsApp, email, and online reservation inquiries.
  • Good knowledge of reservation procedures, booking details, and guest follow-up.
  • Organized and attentive to detail.
  • Good English communication skills.
  • Professional, friendly, and well-presented.

F&B & Catering Experience

Deadline: October 23, 2026
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Kahayana Suites Ubud

Front office (female)

Qualifications

  • Min 1-2years of experience in a similar role (fresh graduates may apply for entry-level position).
  • Strong communication and interpersonal skills.
  • Honest, responsible, able to work independently or as a team.
  • Customer-oriented with a warm and professional attitude.
  • Familiar with ubud area and local culture is advantage.
  • Bali domiciled.
Deadline: October 22, 2026
Check details
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