Front office jobs 2026

Qualifications

• Min 1-2years of experience in a similar role (fresh graduates may apply for entry-level position).
• Strong communication and interpersonal skills.
• Honest, responsible, able to work independently or as a team.
• Customer-oriented with a warm and professional attitude.
• Familiar with ubud area and local culture is advantage.
• Bali domiciled.

Elior Travel is expanding our team! We're looking for a detail-oriented and customer-focused professional to join us as Reservation & E-commerce Executive.

Requirements

• Min. Diploma/Bachelor's degree in Tourism, Business, Marketing, or related field.
• 1-2 years' experience in reservations, e-commerce, or travel industry (fresh graduates with strong interest are welcome to apply).
• Familiar with OTA platforms (Booking.com, Traveloka, Agoda, etc.) and reservation systems.
• Strong attention to detail and organizational skills.
• Good communication skills in English (Bahasa Indonesia is a plus).
• Comfortable working with digital tools and basic data reporting.

Responsibilities

• Handle reservations, bookings, and confirmations across all sales channels (website, OTA platforms, email, phone).
• Manage and update e-commerce listings, pricing, and availability.
• Coordinate with suppliers, hotels, and partners to ensure accurate booking data.
• Respond promptly to customer inquiries and resolve booking issues.
• Monitor online sales performance and suggest improvements to boost conversions.
• Maintain accurate records in the reservation/booking system.

Qualifications

• Minimum 1 years of working experience in the related position at hotel/restaurant background is required.
• Fresh graduate are welcome.
• Strong motivation and willing to work as a team or individual with positive attitude.
• Well groomed and motivated.
• Excellent in English both written and spoken.
• Able to join immediately.

Villa and SPA area ubud and canggu

Qualifications

• Able to join Immediately.
• Preferably domicile in area Ubud/ canggu.
• Willing to learn new skills & to develop.
• Able to Speak English both oral and written.
• Able to Work Inderpendently and in a team.
• Highly committed to the job.
• Must have positive and good personality.
• Well - performance and Well - groome.
• Have Experience OTA Reservation.
• Have Experience Reservation Spa.

Looking for

• Shopkeeper

Requirements

• Previous experience in retail or hospitality preferred.
• Able to communicate in English.
• Honest, friendly, and well-presented.
• Willing to learn and grow.
• Able to work in team.

Benefit

• Basic salary.
• Meal + transport allowance.
• BPJS.

Send your CV and resume to

• 0889- 9415-2982

We are looking for a passionate, service-oriented, and proactive Reservation Executive to join our growing team.

Position summary

As a Reservation Executive, you will be the first point of contact for our guests. You will manage reservations, respond to guest inquiries, provide outstanding customer service, and coordinate with internal departments to ensure a seamless guest experience from booking to check-out.

Key responsibilities

• Handle reservation inquiries via phone, WhatsApp, email, website, and online booking platforms.
• Convert inquiries into confirmed bookings through excellent communication and customer service.
• Assist guests with booking modifications, cancellations, and special requests.
• Provide accurate information regarding villas, facilities, rates, promotions, and local attractions.
• Coordinate with Operations, Housekeeping, Finance, and Villa Managers to ensure smooth guest arrivals and departures.
• Manage and update reservations in the Property Management System (PMS).
• Monitor booking channels and maintain accurate reservation records.
• Follow up on quotations and pending reservations.
• Resolve guest concerns professionally and escalate issues when necessary.
• Support revenue optimization by following pricing and availability strategies.
• Maintain high service standards and contribute to achieving occupancy and revenue targets.

Requirements

• Minimum Diploma (D3) or Bachelor's Degree in Hospitality, Tourism, Business, Communications, or a related field.
• Minimum 1–2 years of experience in Reservations, Customer Service, Front Office, Call Center, or Hospitality.
• Excellent spoken and written English (mandatory).
• Confident handling phone calls and communicating with international guests.
• Strong customer service mindset with excellent interpersonal and communication skills.
• Sales-oriented with the ability to convert inquiries into bookings.
• Computer literate with good knowledge of Microsoft Office.
• Experience using PMS, Channel Manager, or OTA extranets is an advantage.
• Highly organized, detail-oriented, and able to multitask.
• Able to work under pressure in a fast-paced environment.
• Positive attitude, proactive, adaptable, and a strong team player.

Preferred background

Candidates with experience in any of the following are encouraged to apply

• Hotel Reservations
• Villa Reservations
• Guest Relations
• Front Office
• Customer Service
• Call Center
• Travel Agency
• Hospitality Sales Support

Working hours

• Full-time position with a 24/7 rotating shift schedule.
• Willing to work morning, afternoon, overnight (night shift), weekends, and public holidays based on the roster.
• Shifts may include overnight hours to ensure continuous guest support and reservation coverage.
• Flexible to work additional hours when required to support operational needs.

What we offer

• Competitive salary and benefits.
• Career growth opportunities within a fast-growing villa management company.
• A dynamic and international working environment.
• Continuous learning and professional development opportunities.
• The opportunity to be part of a team dedicated to delivering exceptional guest experiences.

Compensation & benefits

• Salary: IDR 4,000,000 – 5,000,000 per month (depending on experience and qualifications).
• BPJS Kesehatan & Ketenagakerjaan.
• Night shift allowance.
• Performance review and salary adjustment based on performance.
• Career development opportunities within Tropically Group.

We are looking for passionate and dedicated individuals to join Blue Karma Dijiwa Seminyak in the following roles.

• Front office

Qualifications

• Have experience in this field.
• Honest, responsible, and disciplined.
• Available to join immediately.

To apply, please visit the following Dijiwa Sanctuaries recruitment portal, select the position you wish to apply for, and complete the application form.

recruit.dijiwasanctuaries.com

We are looking for passionate and dedicated individuals to join Blue Karma Dijiwa Seminyak in the following roles.

• Guest service agent (daily worker)

Qualifications

• Have experience in this field.
• Honest, responsible, and disciplined.
• Available to join immediately.

To apply, please visit the following Dijiwa Sanctuaries recruitment portal, select the position you wish to apply for, and complete the application form.

recruit.dijiwasanctuaries.com

Gaing Mas Jimbaran Villas is looking for passionate and dedicated individuals to join our team!

Qualifications

• Male.
• Minimum high school/vocational school graduate.
• Good communication skills and a positive attitude.
• Honest, responsible, disciplined, and able to work in a team.
• Willing to work on shifts.
• Relevant experience in a similar position is an advantage, experience in front office or customer service is preferred.
• Able to join as soon as possible.

Qualifications

• Male.
• Previous experience in the same position.
• Fluent in English (both spoken & written).
• Proficient in using hotel systems (VHP).
• Good attitude and hard working.

Qualifications

• Male, max age 28 years
• Can speak in English
• Starting DW

Be the friendly face that welcomes our guests and creates memorable experiences.

• Restaurant FO (front office / guest service)

Your responsibilities

• Welcome and greet guests
• Manage reservations
• Host and seat guests
• Take food & beverage orders
• Serve food and drinks
• Prepare bills
• Handle cash and card payments
• Assist guests throughout their dining experience

Requirements

• Good English communication skills
• Friendly, confident and well-presented
• Previous restaurant/hospitality experience is preferred
• Honest, responsible and a team player
• Able to work flexible shifts

Send your CV to

• WhatsApp: 081353190181