Front office jobs 2026

Qualifications

Experience

• Fresh graduates are welcome (especially from hospitality background)
• Prior experience in Front Office or Customer Service is an advantage

Language skills

• Good command of English (spoken and written) is required.

Core competencies

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to handle guest complaints professionally.
• Good problem-solving skills.
• Ability to multitask and work under pressure.
• Strong attention to detail.
• Well-groomed and professional appearance.
• Confident, friendly, and approachable personality.
• Familiar with hotel systems.
• Basic computer skills (Microsoft Office, email handling).
• Knowledge of check-in/check-out procedure.
• Team player with strong work ethic.
• Disciplined, reliable, and responsible.

Morabito Art Villa is an exclusive beachfront retreat in Canggu, Bali, designed by renowned French designer Pascal Morabito, famous for his high-end jewelry and sculptures. This luxurious villa combines elegant design with the natural beauty of Bali, featuring unique sculptures, spacious interiors, and stunning ocean views. Is looking for a passionate Guest Experience Officer to join our team.

Key responsibilities

• Deliver warm, personalized welcomes and attentive service throughout the guest journey.
• Coordinate with F&B, Housekeeping, and Front Office to anticipate and fulfill guest needs.
• Handle guest requests, feedback, and special occasion arrangements.
• Ensure every touchpoint reflects Morabito's standard of refined hospitality.

Requirements

• Minimum 1–2 years' experience in guest service, hospitality, or a similar role (villa/resort experience a plus).
• Excellent communication skills in English (additional languages a plus).
• Warm, proactive, and detail-oriented personality.
• Willing to work on a shift basis, including weekends and public holidays.

Qualifications

• 1 years experience in the same position.
• Good personality and able to work in team and personal.
• Fluent of english spoken and written.
• Able to operate all microsoft office.
• Friendly and commitment on the job.
• Able to work immediatelly.

We are hiring

1. Reception & Housekeeping Manager

Kami mencari manajer yang ramah, dapat diandalkan, dan kompeten untuk memimpin tim resepsionis dan housekeeping di SŌLA Wellness.

Persyaratan / requirements

• Wajib dapat berbahasa Inggris (Must speak English)
• Wajib memiliki pengalaman di bidang hospitality (Previous hospitality experience required)
• Pengalaman sebagai supervisor atau manajer lebih disukai (Previous supervisory or management experience preferred)
• Memiliki kemampuan memimpin dan berkomunikasi dengan baik (Strong leadership and communication skills)
• Dapat diandalkan, terorganisir, dan proaktif (Reliable, organised and proactive)
• Bersedia menjalankan tugas resepsionis dan housekeeping (Comfortable with both reception and housekeeping duties)

Tanggu jawab / key responsibilities

• Menyambut tamu dan mengelola area resepsionis (Welcome guests and manage reception)
• Mengawasi staf dan membagi tugas harian (Oversee staff and allocate daily duties)
• Mengatur shift dan memastikan jumlah staf mencukupi (Coordinate shifts and ensure adequate staff coverage)
• Memproses pemesanan dan pembayaran (Process bookings and payments)
• Menjaga standar pelayanan, kebersihan, dan kerapian (Maintain high service, cleanliness and presentation standards)
• Mengelola stok handuk, minuman, dan perlengkapan (Manage stock of towels, refreshments and amenities)
• Menangani pertanyaan dan keluhan tamu secara profesional (Handle guest enquiries and concerns professionally)
• Melaporkan masalah pemeliharaan dan operasional kepada pemilik (Report maintenance and operational issues to the owners)

Yang kami tawarkan / what we offer

• Gaji yang kompetitif (Competitive salary)
• Shift pagi atau sore secara bergilir: 6 hari per minggu (40 jam) (Rotating morning or afternoon shifts: 6 days per week (40 hours))

For apply, please contact: 082247194928 (Surya Angga)

We are hiring

1. Reception & housekeeping staff

Kami mencari anggota tim yang ramah, dapat diandalkan, dan teliti untuk bergabung dengan SŌLA Wellness.

Persyaratan / requirements

• Wajib dapat berbahasa Inggris (Must speak English)
• Wajib memiliki pengalaman di bidang hospitality (Previous hospitality experience required)
• Ramah dan profesional (Friendly and professional)
• Dapat diandalkan, terorganisir, dan proaktif (Reliable, organised and proactive)
• Bersedia menjalankan tugas resepsionis dan kebersihan (Comfortable with both reception and cleaning duties)

Tanggu jawab / key responsibilities

• Menyambut tamu dan mengelola area resepsionis (Welcome guests and manage reception)
• Memproses pemesanan dan pembayaran (Process bookings and payments)
• Menyediakan handuk dan membantu tamu (Provide towels and assist guests)
• Menjaga seluruh fasilitas tetap bersih dan rapi (Keep the facilities clean and presentable)
• Mengisi ulang stok handuk, minuman, dan perlengkapan (Restock towels, refreshments and amenities)
• Memastikan setiap tamu merasa nyaman (Ensure guests have a comfortable experience)

Yang kami tawarkan / what we offer

• Gaji yang kompetitif (Competitive salary)
• Shift pagi atau sore secara bergilir: 6 hari per minggu (38 jam) atau 5 hari per minggu (33 jam) (Rotating morning or afternoon shifts: 6 days per week (38 hours) or 5 days per week (33 hours))

For apply, please contact: 082247194928 (Surya Angga)

Qualifications

• Fresh graduate are welcome to apply, preferably in Hospitality, Tourism, or related field.
• Previous working experience in related fields for at least 3 - 6 months is preferred.
• Familiar with reservation system.
• Willing to work in shifts, including weekends and public holidays.
• Capable of working both independently and in team.
• Available to join immediately.

Kualifikasi:

• Laki-laki
• Minimal lulusan SMA/SMK
• Bisa berbahasa Inggris lisan dan tulisan
• Bisa mengoperasikan komputer

Hidden Hills Villas is looking for a professional, communicative, and detail-oriented Reservation & Operator to join our team.

If you are passionate about hospitality, enjoy communicating with guests, and can work efficiently in a fast-paced environment, we would love to hear from you!

Key responsibilities

Reservasion

• Handle guest reservations through phone, email, WhatsApp, website, OTA, and other booking channels.
• Process new bookings, amendments, cancellations, and special requests accurately.
• Provide accurate information regarding villa types, rates, packages, facilities, and policies.
• Monitor villa availability and ensure reservations are correctly updated in the system.
• Confirm reservations and follow up on pending bookings and payments.
• Maintain accurate guest profiles and reservation records.
• Identify opportunities for upselling and additional services.
• Coordinate special requests, transportation, and other guest arrangements with the relevant departments.

Operator

• Handle all incoming and internal telephone calls professionally.
• Provide accurate information and assistance to guests.
• Transfer calls to the appropriate department or team member.
• Receive and record guest requests and ensure proper follow-up.
• Coordinate guest requests with Front Office, Housekeeping, Engineering, F&B, Butler, and other departments.

Requirements

• Minimum 1 year of experience in Reservations, Front Office, Operator, or a similar hospitality position.
• Previous experience in a hotel, villa, or resort is preferred.
• Good command of English, both written and spoken.
• Excellent communication and customer service skills.
• Familiar with PMS/reservation systems; knowledge of VHP, Cloudbeds, or similar systems is an advantage.
• Good computer skills, including Microsoft Office.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Able to multitask and work under pressure.
• Positive attitude, professional appearance, and strong teamwork.
• Willing to work shifts, weekends, and public holidays.

Why join us?

• Be part of a supportive and creative team.
• Work in one of Bali’s most beautiful boutique resorts.
• Gain hands-on experience in luxury hospitality marketing.
• Enjoy creative freedom and career growth opportunities.

The role

• As a Night Receptionist / Night Auditor, you will play an essential role in maintaining smooth overnight operations, ensuring exceptional guest experiences, and handling key administrative tasks. This is a role for someone who thrives in a dynamic hospitality environment, has an eye for detail, and enjoys connecting with guests.

Qualifications

• A minimum of one year of experience in a hospitality or administrative role, preferably within the luxury hotel industry.
• Strong organizational and problem-solving skills with an eye for detail.
• Proficiency in basic accounting or hotel management systems.
• Excellent communication skills in English; additional languages are a plus.
• A warm, approachable personality with a genuine passion for guest service.

Key responsibilities

• Welcome and assist guests with late-night check-ins, inquiries, or requests to ensure a flawless experience.
• Perform nightly audits to reconcile accounts, process invoices, and prepare end-of-day financial reports.
• Ensure accurate updates to reservations and guest records.
• Maintain property security by conducting regular checks and addressing any safety concerns.
• Collaborate with the morning team to ensure a seamless handover and continuity of service.

Why join us?

• Join a supportive team in a collaborative and family-oriented environment.
• Work in a stunning location that offers inspiration and serenity.
• Be a part of a boutique hospitality brand that values innovation, quality, and personalized service.
• Gain opportunities for professional growth and skill enhancement.

Qualifications:

• Male / Female.
• Maximum 35 years old.
• Well groomed and professional appearance.
• Minimum 2 years of experience as an FO Supervisor within a 5-star hotel or luxury villa.
• Fluent in English (both spoken and written).
• Minimum D3 in Hospitality / Room Division.
• Strong leadership, excellent communication skills, high attention to detail, creativity, and a great team player.
• Computer literate (proficiency in hotel systems).
• Able to join immediately.
• Fluency in an additional foreign language is a major plus.

Application deadline: Sep 15, 2026

If you are passionate about hospitality, fluent in Mandarin /, and enjoy creating excellent guest experiences, we would love to meet you!

Qualifications

• Minimum education SMA/SMK
• Minimum 1 year experience in Hotel, Guest Service, Front Office, or Customer Service.
• Fluent in Mandarin – speaking and listening are mandatory - Basic–Intermediate.
• Good communication skills in English and Bahasa Indonesia.
• Strong customer service and hospitality mindset.
• Friendly, professional, confident, and well-groomed appearance.
• Able to handle Mandarin-speaking guests professionally.
• Able to handle guest requests and basic complaints.
• Good problem-solving and communication skills.
• Able to explain hotel facilities and services in Mandarin.
• Computer literate; experience with hotel PMS is an advantage.
• Willing to work shifts, weekends, and public holidays.
• Able to work independently and as part of a team.
• Available to join immediately is preferred.

Range salary: 3.792.000 - 5.000.000

Qualifications

• At least 1 year of experience as a Front Office, or similar position.
• Honest, responsible, disciplined, and service-oriented.
• Good communication skills in English both Written and spoken.
• Able to work in a team and individually
• Strong administrative and reservation management skills.