Front office jobs 2026

Qualifications

• Previous experience working with a local DMC in Bali min 2 years.
• Good knowledge of the european market.
• Strong communication and organizational skills and strong networking with hotel sales & reservations team.
• Fluent in english.

Benefits

• Competitive salary.
• Career growth opportunities Friendly and supportive work environment.

We are looking for a Guest relation office supervisor to support our growth in bali.

Qualifications

• Minimum Diploma/Bachelor's degree in Hospitality, Tourism, or related fields, with at least 1 year of experience as a Senior Front Office staff or Front Office Supervisor in a 5-star hotel; well-groomed, professional appearance; and fluent in English (additional languages are an advantage).
• Strong leadership and analytical skills, accustomed to working with guest satisfaction targets such as OTA scores, online reviews, and loyalty programs.
• Proficient in hotel systems (VHP) for guest data management, VIP tracking, special requests, billing processes, and reporting.
• Knowledgeable in full Front Office operations including check-in/check-out procedures, room blocking, up-selling, and handling VIP guests according to 5-star service standards for VIP, VVIP, and repeat guests.
• Capable of analyzing and resolving guest complaints professionally following complaint-handling standards, and able to coordinate effectively with related departments (HK, GLO, GSO, Security) to ensure smooth guest service.

Responsibilities

• Able to supervise Work Partners (Mitra Kerja), including monitoring their knowledge, technical skills, work quality and professional behavior.
• Capable of providing guidance through coaching, training, and motivation to improve team performance and service quality, including taking disciplinary action for repeated errors and conducting continuous training sessions.
• Able to empower Work Partners by reviewing and evaluating their performance and productivity.
• Communicative and diplomatic, able to maintain strong guest relations, handle complaints with empathy and professionalism, and proactively coordinate with cross-department teams (GSO, GOO, GLO) to fulfill guest needs.
• Ensures a maximum 5-minute check-in/check-out process and demonstrates strong upselling and cross-selling skills at the Front Office (room upgrades, late check-out, F&B packages, spa, and activities).

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Qualifications

• Male or Female maximum 25 years old
• Minimum 1 year experience in a similar position in the same fields.
• Have a good work ethic, honest and punctual.
• Fresh graduates are welcome.
• Able to speak English
• Have a good attitude & well groomed.
• Is able to join immediately.

Qualifications

• Physically and mentally fit.
• Graduate Diploma in related subject.
• Has experience in Front Office.
• Department an advantage.
• Well groomed with enthusiastic personality.
• Fluent in English.

Qualifications

• Previous experience working with a local DMC in Bali min 2 years
• Good knowledge of the european market
• Strong communication and organizational skills and strong networking with hotel sales & reservations team
• Strong negotiation skill
• Fluent in english

Benefits

• Competitive salary
• Career growth opportunities
• Friendly and supportive work environment

Qualifications

• Minimum 1 year of experience in the same position at a restaurant or hotel
• Proven skill and knowledge relevant to the role
• Available to join immediately
• Basic English
• Based in Bali

Qualifications

• A graduate in tourism, hospitality, management, communications, or a related field.
• Internship experience in the hospitality industry or fresh graduates are welcome to apply.
• Fluent in english, both written and spoken.
• Excellent writing, communication, and interpersonal skills.
• Previous experience as a reservation agent, receptionist, or customer service representative is a plus.
• Communicative, polite, and have good interpersonal skills.

Qualifications

• Proven experience minimum 1 year in the same position.
• Demonstrated excellent communication skills, both oral and written (English).
• Excellent customer service skills.
• Good attitude & time management efficiently.
• Eager and focused to exceed guest expectations.
• Able to join immediately.

Villa and SPA area ubud and canggu

Qualifications

• Able to join Immediately.
• Preferably domicile in area ubud/ canggu.
• Willing to learn new skills & to develop.
• Able to speak english both oral and written .
• Able to work Inderpendently and in a team.
• Highly committed to the job.
• Must have positive and good personality.
• Well - performance and well - groome.
• Have experience OTA reservation.
• Have experience reservation spa.