Front office jobs 2026

The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.

La Berceuse Nusa Dua

Reservation

Qualifications

  • Minimum 1 years experience in the same position.
  • Fluent in English both spoken and written.
  • Good communication skills.
  • Able to work as team or individually.
  • Well-groomed, with a good personality and self-motivated.
  • Detail oriented, responsible, fast learner and able to work under pressure.
Deadline: February 24, 2026
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La Santa Rosa Bali

Guest relations officer

Role description

  • This is a full-time on-site role in Balangan for a Guest Relations Officer at La Santa Rosa. The Guest Relations Officer is responsible for ensuring exceptional customer satisfaction by assisting and engaging with guests to address inquiries, provide personalized service, and resolve any concerns promptly. Duties include greeting guests warmly, managing bookings or reservations, coordinating front desk operations, and fostering positive relationships with both guests and team members. In addition, the role will involve keeping guests informed about offerings, events, and services to enhance their experience.

Qualifications

  • Strong skills in Guest Relations, Customer Service, and Customer Satisfaction.
  • Excellent Communication abilities and proficiency in handling Receptionist Duties.
  • Proactive problem-solving skills and a customer-focused approach.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Experience in hospitality or guest-facing roles is preferred.
  • Proficiency in additional languages is a plus.
  • Flexibility to adapt to varying schedules and operational needs.

Apply here

https://bit.ly/m/lydcareers

Deadline: February 24, 2026
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MyCapsule Seminyak

Front office

  • Male or female, 19-30 years old.
  • Fluent or good English communication skills.
  • Preferably with previous F&B hosting experience.
  • Fresh graduates are welcome.
  • Willing to work in shifts and on weekends.
Deadline: February 14, 2026
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Bali Realty Holiday Villas

Reservation staff (office base)

Qualifications

  • Fluent written and spoken English.
  • Excellent communication skills and good phone etiquette.
  • Strong work ethic and team player.
  • Manage incoming enquiries for Villa booking by email or phone call.
  • Assist the client throughout the booking process and until guest check in to Villa Familiar with OTAS.
  • Passion for sales and customer service.
  • Well organized, attention to detail.
  • Computer Literate.
  • Flexible, able to work on shift, including weekends.
  • Have relevant background on Villa reservation at least 2 years.
  • Able to perform well and reliable without supervision.
Deadline: February 11, 2026
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Kai Koa Boat

Guest service team

Qualifications

  • Previous experience in guest services, hospitality, or tourism preferred.
  • Strong communication and interpersonal skills.
  • Fluent in English, additional languages are an advantage.
  • Physically fit and able to work in a marine environment.
  • Positive attitude, team oriented, and service focused.
  • Willing to work flexible schedules, including weekends and holidays.

Key responsibilities

  • Assist guests during boarding and disembarkation.
  • Provide professional customer service and guest assistance.
  • Coordinate with operational teams to ensure smooth daily operations.
  • Handle guest inquiries and support service related needs.
  • Maintain safety and service standards at all times.
Deadline: February 10, 2026
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Playgrounds Wave Lodge Lembongan

Guest service agent

Qualifications

  • Experience in guest service or front office preferred.
  • Good communication skills in English.
  • Friendly, professional, and customer-oriented.
  • Well-groomed with a positive attitude.
Deadline: February 10, 2026
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Natys Restaurant

All Positions

With the growth of Natya Hospitality properties, we are seeking candidates who are ready to join and build their careers with the Natya Group. We are looking for individuals with experience in the following positions

Natys Siligita

  1. Floor supervisor

Natys Discovery Shopping Mall

  1. Floor supervisor.
  2. Head chef.

Natys Bar & Grill Ubud

  1. Head Chef

Natys Labuan Sait

  1. Restaurant Manager
  2. CDP
  3. Bar Captain
  4. Cook
  5. Greeter
  6. Cook Helper
  7. Waiter/s
  8. Cashier
  9. Bartender

Qualifications

  • Minimum 2 years experience in the same position.
  • Diploma degree in relevant field.
  • Has good initiative, anticipation, and a hardworking person.
  • ·Strong interpersonal and communication skills.
  • Able to work immediately.
Deadline: January 31, 2026
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ODYSSA Kintamani

Villa host

Qualifications

  • Has working experience as Butler (FBS) minimum 1 year.
  • Multi skill: FO, HK and FB.
  • Friendly, communicative, mastering in computer, excellent customer service skills and attention to detail in each field.
  • Domiciled in Bali or surrounding Bangli/Kintamani area.
Deadline: January 31, 2026
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ODYSSA Kintamani

Reservation & sales

Qualifications

  • Minimum 1-2 years of experience in reservations or sales within the hospitality industry.
  • Friendly, communicative, mastering in computer, excellent customer service skills and attention to detail in each field.
  • Domiciled in Bali or surrounding Bangli/Kintamani area.
Deadline: January 31, 2026
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IVC Experience

E-commerce reservation

IVC Experience a hospitality management with a vibrant work culture and a commitment to excellence, we are seeking a motivated and results-driven Ecommerce Reservation to maintain our online presence and handling guest communications, messages, and requests across multiple properties.

Qualifications

  • Female.
  • Well grooming.
  • College fresh graduated are welcome.
  • Previous experience in hospitality, guest services, reservations, or front office (villa, hotel, or serviced apartment experience preferred).
  • Strong written and verbal communication skills in English (additional languages are a plus).
  • Comfortable working with PMS, channel managers, and OTA platforms.
  • Highly organized, detail-oriented, and guest-focused.
  • Able to manage multiple properties and priorities in a fast-paced environment.
  • Calm, professional, and solution-oriented mindset.

Key responsibilities

  • Manage and respond to guest inquiries, messages, and requests across booking platforms (OTA, direct bookings, and internal systems).
  • Coordinate pre-arrival, in-house, and post-stay guest communication.
  • Liaise with operation teams on site to ensure guest requests are handled efficiently.
  • Handle special requests, guest feedback, and service recovery professionally.
  • Maintain accurate guest notes and communication records within the system.
  • As part of corporate team, support and maintain consistent guest experience standards across all managed properties.
Deadline: January 31, 2026
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