Front office jobs 2026

Qualifications

• Physically and mentally fit.
• Graduate Diploma in related subject.
• Has experience in reservation an advantage.
• Well groomed with enthusiastic personality.
• Fluent in english.

Qualifications

• Experience in reservations or front office is a plus.
• Good communication skills (English preferred).
• Friendly and customer-service oriented.
• Basic computer and booking system knowledge.
• Detail-oriented and organized.
• Able to multitask and handle inquiries efficiently.

Qualifications

• Experience in front desk or customer service preferred.
• Good communication skills in English and Bahasa Indonesia.
• Friendly, professional, and service-oriented.
• Basic computer skills and familiarity with hotel systems.
• Able to handle guest inquiries and daily administrative tasks.
• Well-groomed with a positive attitude.

Qualifications

• Fresh graduates are welcome to apply.
• Minimum 1 year of experience in the same field (eferred).
• For Butler ((FO,Housekeeping & F&B experience is an advantage).
• Communication skills (English is an advantage).
• Well-groomed, professional appearance, and positive attitude.
• Honest, responsible, and able to work in a team.
• Able to work in shifts, including weekends and public holidays.
• Strong motivation and willingness to grow with the company.

We are looking for a Guest relation office supervisor to support our growth in bali.

Qualifications

• Minimum Diploma/Bachelor's degree in Hospitality, Tourism, or related fields, with at least 1 year of experience as a Senior Front Office staff or Front Office Supervisor in a 5-star hotel; well-groomed, professional appearance; and fluent in English (additional languages are an advantage).
• Strong leadership and analytical skills, accustomed to working with guest satisfaction targets such as OTA scores, online reviews, and loyalty programs.
• Proficient in hotel systems (VHP) for guest data management, VIP tracking, special requests, billing processes, and reporting.
• Knowledgeable in full Front Office operations including check-in/check-out procedures, room blocking, up-selling, and handling VIP guests according to 5-star service standards for VIP, VVIP, and repeat guests.
• Capable of analyzing and resolving guest complaints professionally following complaint-handling standards, and able to coordinate effectively with related departments (HK, GLO, GSO, Security) to ensure smooth guest service.

Responsibilities

• Able to supervise Work Partners (Mitra Kerja), including monitoring their knowledge, technical skills, work quality and professional behavior.
• Capable of providing guidance through coaching, training, and motivation to improve team performance and service quality, including taking disciplinary action for repeated errors and conducting continuous training sessions.
• Able to empower Work Partners by reviewing and evaluating their performance and productivity.
• Communicative and diplomatic, able to maintain strong guest relations, handle complaints with empathy and professionalism, and proactively coordinate with cross-department teams (GSO, GOO, GLO) to fulfill guest needs.
• Ensures a maximum 5-minute check-in/check-out process and demonstrates strong upselling and cross-selling skills at the Front Office (room upgrades, late check-out, F&B packages, spa, and activities).

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 Meal per Shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Qualifications

• Prefer female.
• Proven experience as a Reservation or in a similar role.
• Good knowledge about OTA.
• Strong communication skills and attention to detail.
• Good communication in English or other languages is an advantage.

Qualifications

• Experience in housekeeping and/or front office service preferred.
• Excellent customer service and guest-oriented attitude.
• Good communication skills in English.
• Well-groomed, professional, and polite manner.
• Attention to detail and high service standards.
• Able to multitask and handle guest requests efficiently.
• Team player with a positive attitude.

Qualifications

• Diploma or equivalent (hospitality-related education is a plus).
• Previous experience in reservations, customer service, or hospitality preferred.
• Familiarity with Property Management System.
• Strong command of English (additional languages are an advantage).
• Ability to maintain confidentiality and handle customer data securely.
• Work with several properties.

Qualifications

• Minimum 1 years experience in the same position.
• Fluent in English both spoken and written.
• Good communication skills.
• Able to work as team or individually.
• Well-groomed, with a good personality and self-motivated.
• Detail oriented, responsible, fast learner and able to work under pressure.

Exotic Bali Properties is looking for passionate and driven individuals to join our growing team in the hospitality & property management industry.

Qualifications

• Minimum 1-2 years experience.
• Background or experience in hospitality, villa, hotel, or property management.
• Strong communication skills in English (written & spoken).
• Familiar with OTA platforms (Airbnb, Booking.com, Expedia, etc.).
• Good administrative, coordination, and time-management skills.
• Detail-oriented, responsible, and able to work well in a team.

Job responsibilities

• Handle guest inquiries and reservations.
• Coordinate with operations & villa teams.
• Manage availability, rates, and guest communications.

What we offer

• Professional and supportive work environment.
• Opportunity to grow in Bali's hospitality & property industry.
• Competitive salary (based on experience).
• Sales bonus based on achieved targets.