Front office jobs 2026

The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.

PT Farsight Villas Management

Receptionist

Qualifications

  • Min.2 years experiences in the same position and industry.
  • Execent in English both written and spoken.
  • Ready for night shift.
  • Willing to be located in Balangan (Jimbaran).
  • 6 working days and 1 day off per week.
  • Ready to join immediately.
Deadline: April 12, 2026
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Sunny Aparts II

Front office (night shift)

Qualifications

  • Proficiency in English.
  • Proficiency in the VHP System is required.
  • Minimum 1-2 years of experience in the same or similar role (Hospitality industry preferred).
  • Excellent communication skills and professional appearance.
  • Highly organized, detail oriented and able to work under pressure.
  • Relevant educational background.
  • Willingness and physical fitness to work consistently on the night shift.
  • Strong problem solving skills and the ability to work independently with minimal supervision.
Deadline: April 10, 2026
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Aradhana Villas Canggu

Guest service assistant (fo)

Qualifications

  • Male or female.
  • Fresh graduates are welcome.
  • Engaging and fun attitude.
  • Hard work and self-motivated.
  • Eager to learn and grow together.
Deadline: April 8, 2026
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ODYSSA Kintamani

Reservation & sales

Qualifications

  • At least 1-2 years of experience in Reservation & Hotel Sales.
  • Familiar with hotel PMS and OTA extranet management.
  • Strong communication skills in English (spoken and written).
  • Target-oriented with good negotiation and upselling skills.
  • Detail-oriented with strong administrative abilities.
  • Able to work independently and as part of a team.
  • Domiciled in Bali or surrounding Bangli/Kintamani area.
Deadline: April 7, 2026
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KoenoKoeni Villa

GSA (dw)

Qualifications

  • Male or female maximum 25 years old.
  • Minimum 1 year experience in a similar position in the same fields.
  • Have a good work ethic, honest and punctual.
  • Fresh graduates are welcome.
  • Able to speak english.
  • Have a good attitude & well groomed.
  • Is able to join immediately.
Deadline: April 5, 2026
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Korurua Dijiwa Ubud

Front office (dw)

Qualifications

  • Minimum 1 year of experience in a similar position (fresh graduates are welcome to apply).
  • Good attitude with strong communication skills.
  • Strong command of English, both spoken and written.
  • Proficient in Microsoft Office and/or hotel PMS systems.
  • Willing to join immediately.
Deadline: April 5, 2026
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D’Sarian Seminyak

Butler (housekeeping & front office)

Qualifications

  • Experience in housekeeping and/or front office service preferred.
  • Excellent customer service and guest-oriented attitude.
  • Good communication skills in English.
  • Well-groomed, professional, and polite manner.
  • Attention to detail and high service standards.
  • Able to multitask and handle guest requests efficiently.
  • Team player with a positive attitude.
Deadline: April 4, 2026
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Amrtasiddhi

Receptionist staff

Qualifications

  • Fresh graduates are welcome, minimum 1 year of experience in front office, customer service, or hospitality preferred
  • Fluent in English and Bahasa Indonesia
  • Strong interpersonal and communication skillls with a friendly, welcoming demeanor
  • Highly organized, and detail-oriented
  • Proficient in Microsoft Office and email correspondence
  • Professional in handling guest inquiries and phone calls
  • Able to support daily front office operations.
  • Positive, adaptable, and comfortable in a wellness environment.

Benefits

  • Competitive salary.
  • BPJS kesehatan & ketenagakerjaan.
  • Duty meal & professional training.
Deadline: April 3, 2026
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Simply Social Ubud

Hostess

Qualifications

  • Min have 1 years experience as Hostess.
  • Have a good english & interpersonal skill.
  • Have a self confident and charismatic.
  • Friendly, polite and welcoming personality.
  • Team player with a positive attitude.
  • Willing to be the "Face" of the restaurant for social media content.
  • Available join immediately.
Deadline: April 2, 2026
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Townsquare Group

Guest relation office supervisor

We are looking for a Guest relation office supervisor to support our growth in bali.

Qualifications

  • Minimum Diploma/Bachelor's degree in Hospitality, Tourism, or related fields, with at least 1 year of experience as a Senior Front Office staff or Front Office Supervisor in a 5-star hotel; well-groomed, professional appearance; and fluent in English (additional languages are an advantage).
  • Strong leadership and analytical skills, accustomed to working with guest satisfaction targets such as OTA scores, online reviews, and loyalty programs.
  • Proficient in hotel systems (VHP) for guest data management, VIP tracking, special requests, billing processes, and reporting.
  • Knowledgeable in full Front Office operations including check-in/check-out procedures, room blocking, up-selling, and handling VIP guests according to 5-star service standards for VIP, VVIP, and repeat guests.
  • Capable of analyzing and resolving guest complaints professionally following complaint-handling standards, and able to coordinate effectively with related departments (HK, GLO, GSO, Security) to ensure smooth guest service.

Responsibilities

  • Able to supervise Work Partners (Mitra Kerja), including monitoring their knowledge, technical skills, work quality and professional behavior.
  • Capable of providing guidance through coaching, training, and motivation to improve team performance and service quality, including taking disciplinary action for repeated errors and conducting continuous training sessions.
  • Able to empower Work Partners by reviewing and evaluating their performance and productivity.
  • Communicative and diplomatic, able to maintain strong guest relations, handle complaints with empathy and professionalism, and proactively coordinate with cross-department teams (GSO, GOO, GLO) to fulfill guest needs.
  • Ensures a maximum 5-minute check-in/check-out process and demonstrates strong upselling and cross-selling skills at the Front Office (room upgrades, late check-out, F&B packages, spa, and activities).

Benefits

  • Basic Salary (nett of tax).
  • BPJSTK & BPJS Kesehatan.
  • THR.
  • Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
  • Free Parking (1 motorcycle or 1 car).
  • Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
  • 1 Meal per Shift.

Send your latest CV now via email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Deadline: March 29, 2026
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Adi Dharma Hotel Legian

Reservation

Qualifications

  • Physically and mentally fit.
  • Graduate Diploma in related subject.
  • Has experience in reservation an advantage.
  • Well groomed with enthusiastic personality.
  • Fluent in english.
Deadline: March 26, 2026
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Playgrounds Wave Lodge Lembongan

Reservation

Qualifications

  • Experience in reservations or front office is a plus.
  • Good communication skills (English preferred).
  • Friendly and customer-service oriented.
  • Basic computer and booking system knowledge.
  • Detail-oriented and organized.
  • Able to multitask and handle inquiries efficiently.
Deadline: March 26, 2026
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