Guest relations jobs 2026

Are you friendly, confident, and enjoy meeting new people?
We’re looking for a warm and service-minded person to join our team and be one of the first smiles our guests see when they arrive at the venue.

If you enjoy working in a fun, energetic environment and love creating a great first impression, we’d love to meet you!

What we’re looking for

• Minimum Senior High School (SMA/SMK) or equivalent.
• Previous experience as a doorgirl, receptionist, host, cashier, or in hospitality/nightlife is a plus.
• Basic English communication skills.
• Friendly, approachable, and confident when interacting with guests.
• Good communication and interpersonal skills.
• Well-groomed and presentable.
• Comfortable working at night, on weekends, and public holidays.
• Reliable, punctual, and able to work well as part of a team.
• Enjoy meeting and assisting people in a lively environment.

Your role

• Welcome and greet guests with a warm and friendly attitude.
• Proces ticketing payment for the guest
• Assist guests with entry, reservations, and guest lists.
• Provide information about the venue, events, and promotions.
• Help create a positive first impression for every guest.
• Coordinate with the Host and Security teams when needed.
• Assist with guest inquiries and ensure a smooth entrance experience.

We are hiring

1. Guest relation & villa operations supervisor

We are looking for an experienced, hands-on and highly organised hospitality professional to join a luxury villa complex in Ubud.

The primary focus of this role is guest relations. You will be the main point of contact for our guests, ensuring that every stage of their stay is comfortable, well organised and delivered according to luxury hospitality standards.

The position also includes coordinating the daily work of approximately 12 villa employees across housekeeping, kitchen, maintenance and security.

Requirements

• Previous experience in guest relations, villa operations, front office or hospitality supervision.
• Experience coordinating a hospitality team.
• Strong spoken and written English.
• Confident and professional communication with international guests.
• Excellent organisation and attention to detail.
• Ability to solve problems calmly and independently.
• Responsible, proactive and hands-on approach.
• Comfortable using WhatsApp and preparing simple daily reports.
• Based in or able to commute reliably to Ubud.
• Available to work flexible hours according to guest arrivals and villa operations.

Main responsibilities

• Welcome guests and remain their main point of contact throughout their stay.
• Communicate professionally with guests in person and via WhatsApp.
• Organise check-ins, check-outs and special guest requests.
• Anticipate guest needs and resolve requests or problems promptly.
• Coordinate the daily work of approximately 12 villa employees.
• Supervise housekeeping and inspect villa cleanliness before guest arrivals.
• Coordinate the chef and kitchen team according to guest requirements.
• Monitor staff schedules, attendance and completion of assigned duties.
• Conduct daily inspections of guest rooms, common areas, pool and villa facilities.
• Report maintenance issues and follow up until they are fully resolved.
• Ensure luxury service and presentation standards across all departments.
• Provide regular operational updates to management.

We offer

• Full-time employment.
• Competitive salary based on experience.
• Immediate start.
• Professional and beautiful working environment.
• Opportunity for long-term career development.
• Work with an international luxury hospitality project.

Please send the following via WhatsApp

• Your CV
• A recent photograph
• A short introduction about your hospitality experience
• Your current location
• Your earliest available starting date

WhatsApp only: +39 327 753 4784

Qualifications

• Minimum 2 years of experience as a Hostess, preferably in a restaurant, hotel, or upscale hospitality environment.
• Good command of spoken English.
• Excellent communication and interpersonal skills.
• Friendly, welcoming, and outgoing personality.
• Well-groomed with a professional appearance.
• Strong customer service orientation.
• Able to handle guest reservations, seating arrangements, and guest inquiries.
• Able to work in a fast-paced environment.
• Flexible to work shifts, weekends, and public holidays.
• Preferably already residing in Bali.
• Available to start immediately.

Placement at our restaurant in Sanur

Qualifications

• Strong communication skills in english.
• Good energy, creative.
• Friendly and customer-oriented.
• Honest, responsible, and reliable.
• Good attitude.
• For Indonesian citizen.
• Minimum 1 year of experience.

We're hiring

1. Hostess

Requirements

• Minimum 1–3 years of experience in the same position.
• Able to speak English.
• Open-minded, smart, team player, and innovative.
• Available to join immediately.
• Bali-based.

How to Apply
Send your CV via WhatsApp

• 081227142872 (WhatsApp, Chat Only)

Location

• Jl. Raya Padonan, Canggu, Kec. Kuta Utara, Kab. Badung

We are looking for a Guest Relation Officer to support our growth in Bali

Qualifications

• Minimum 1 year of experience in Guest Relations or Front Office.
• Good communication and customer service skills.
• Friendly, polite, and well-presented.
• Able to handle guest requests and complaints professionally.
• Good English communication skills.
• Able to work well in a team.
• Responsible, proactive, and willing to learn.
• Able to work flexible hours, including weekends.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.