Front office jobs 2026

Requirements

• Currently enrolled in a Vocational High School (SMK), Diploma, or Bachelor's program in Hospitality, Tourism, or a related field.
• Able to work independently and as part of a team.
• Fast learner and motivation to learn.
• Effective communications skills.
• Able to communicate in English written and verbal.
• Can join immediately.

Benefits

• BPJS ketenagakerjaan.
• Meals + transport allowance.
• Career development.
• Career path.

We are hiring

• Reservation clerk

Requirements & qualifications

• Minimum 1–2 years of experience in reservations, front office, or travel industry.
• Fluent in spoken and written English with excellent communication skills.
• Proficient in computer skills, MS Office, and reservation/booking systems (PMS/OTA).
• Strong customer service orientation with great attention to detail.
• Good negotiation, problem-solving, and organizational abilities.
• Able to work effectively under pressure both independently and in a team.

Key responsibilities

• Handle incoming reservation inquiries via phone, email, and WhatsApp promptly.
• Process booking confirmations, modifications, cancellations, and guest invoices.
• Maintain accurate guest records and update system availability in real-time.
• Coordinate effectively with travel agents, guests, and operational teams.
• Provide clear details on packages, rates, availability, and promotional offers.

Send your updated CV and professional photo via WhatsApp to

• +628995377838

Please include subject: Reservation Clerk - [Your Name]

Qualifications

• Have knowledge of front desk.
• Willing to work in shifts.
• Good attitude.
• Able to speak English.
• Able to operate Microsoft Office.
• Ready to join immediately.

Be part of a passionate and driven team committed to redefining modern wellness. At House of Kairos we believe in creating a warm, welcoming, and purposeful environment where collaboration, respect, and genuine service come together.

Requirements

• Minimum 1 year of experience in Front Office, Reception, Guest Services, or Customer Service, preferably within hospitality, wellness, or lifestyle environments.
• Excellent communication skills with a warm, professional, and welcoming personality.
• ⁠Fluent in English, both spoken and written.
• Well-groomed, positive, and service-oriented.
• Strong organizational and administrative skills.
• Comfortable using POS systems, membership platforms, and basic computer applications.
• Strong problem-solving skills with the ability to handle guest concerns professionally and calmly.

Key responsibilities

• Welcome and assist members and guests with warmth and professionalism, creating a positive first impression.
• Manage check-ins, registrations, and membership administration accurately.
• Respond to inquiries regarding facilities, memberships, and services.
• Support membership sales, renewals, and retention initiatives.
• Operate POS and internal systems while maintaining accurate daily records and reports.
• Coordinate with internal departments to ensure smooth daily operations and seamless service delivery.
• Listen to and resolve guest feedback or concerns promptly, escalating when necessary.
• Maintain a clean, organized, and welcoming Front Office environment.
• Support community events and activities to enhance member engagement and overall guest experience.

Location at Seseh bali

Be part of a serene and inspiring wellness environment, where your smile sets the tone for every guest’s experience.

What we’re looking for

• Minimum 1 year experience in hospitality or front desk.
• Excellent English communication skills (spoken & written).
• Presentable, well-groomed, and confident.
• Comfortable with reservation systems & spa service knowledge.
• A welcoming, positive, and service-oriented attitude.
• Genuine passion for wellness, beauty, and guest care.

We're hiring

1. Front office & leader

Requirements

• Minimum 1–3 years of experience in the same position.
• Experience in villa, hotel, or hospitality operations.
• Good communication in English.
• Open-minded, smart, team player, and innovative.
• Available to join immediately.
• Bali-based.

How to Apply
Send your CV via WhatsApp

• 081227142872 (WhatsApp, Chat Only)

Location

• Jl. Raya Padonan, Canggu, Kec. Kuta Utara, Kab. Badung

We are looking for a Spa Receptionist for a new wellness club in bali.

Qualifications

• Minimum high school (SMA/SMK) or equivalent; Diploma/Bachelor's in Hospitality or Tourism preferred, with at least 1 year of experience in Front Office/GRO at a 5-star hotel (fresh graduates considered with 6 months OJT/Daily Worker experience); well-groomed, attractive, and professional appearance.
• Strong English communication skills (spoken and written); additional languages are a plus; friendly, responsive, detail-oriented, and able to work under pressure.
• Proficient in hotel system VHP for check-in, check-out, room blocking, special requests, and guest data entry.
• Knowledgeable of VIP/VVIP, repeat, and long-stay guest service standards; capable of handling guest complaints professionally following complaint-handling procedures (listen, empathize, solve, follow-up).
• Understand SOPS for coordination with related departments; able to prepare guest reports including preferences, special request logs, and Guest Satisfaction Index (GSI).

Responsibilities

• Ensure check-in and check-out processes are completed within 5 minutes.
• Demonstrate strong interpersonal communication skills: friendly, professional, and diplomatic in guest interactions; respond quickly to guest needs, provide solutions or alternatives for complaints, and deliver personalized service to maintain guest loyalty.
• Coordinate effectively across sections and departments to promptly fulfill guest needs.
• Possess thorough product knowledge and understanding of hotel facilities to enable upselling and cross-selling of hotel products and services.
• Detail-oriented in recording, remembering, and accurately communicating guest needs, preferences, and history.

Benefits

• Basic Salary (nett of tax)
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/Townsquare GroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a Spa reservation for a new wellness club in bali.

Qualifications

• Minimum high school (SMA/SMK) in Hospitality; Diploma/Bachelor's in Hospitality preferred, with at least 1 year of experience in Reservations or Front Office (preferably in 5-star hotels); well-groomed, friendly, and professional appearance with excellent service ethics; fluent in English (additional languages are a plus).
• Proficient in Microsoft Office (Word, Excel), email, and online reservation platforms (OTA extranet), and able to operate VHP system for inputting, modifying, and monitoring reservations. Detail-oriented and disciplined, maintaining confidentiality of guest and hotel information, and able to process individual, group, corporate, online (OTA), and travel agent bookings according to procedures.
• Accurate in checking room availability, rates, promotional packages, and able to perform upselling & cross-selling (room upgrades, F&B packages, spa, transportation, etc.); handle cancellations, amendments, and no-shows according to SOP.
• Understand payment, deposit, and invoicing workflows, ensuring reservation data accuracy at all times.

Responsibilities

• Communicate professionally via phone, email, and online platforms using polite, friendly, and persuasive language.
• Accurate and meticulous in managing reservation documents (vouchers, contracts, guarantee letters).
• Understand dynamic rate strategies, POS systems, booking engines, channel managers, and payment gateways, and able to operate and monitor these systems across all channels to optimize revenue.
• Ensure booking and payment accuracy and timeliness to prevent guest complaints, and coordinate with other teams/departments to fulfill guest needs while holding them accountable for any complaints that occur.
• Capable of upselling by efficiently handling inquiries, walk-ins, and reservations.

Benefits

• Basic Salary (nett of tax).
• BPJSTK & BPJS Kesehatan.
• THR.
• Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT).
• Free Parking (1 motorcycle or 1 car).
• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts.
• 1 meal per shift.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

We are looking for a Guest Relation Officer to support our growth in Bali

Qualifications

• Minimum 1 year of experience in Guest Relations or Front Office.
• Good communication and customer service skills.
• Friendly, polite, and well-presented.
• Able to handle guest requests and complaints professionally.
• Good English communication skills.
• Able to work well in a team.
• Responsible, proactive, and willing to learn.
• Able to work flexible hours, including weekends.

Send your latest CV now via https://bit.ly/TownsquareGroupJobHiring or email it to [email protected] using the subject line: [Your Name] – [Desired Position]

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

Qualifications

• Minimum 2–3 years of experience in Front Office operations, with at least 1 year in a supervisory role.
• Excellent leadership, team management, and coaching skills.
• Strong communication and interpersonal skills in both English and the local language; additional foreign languages are an advantage.
• Ability to handle guest complaints professionally and provide effective solutions.
• Strong problem-solving, decision-making, and organizational skills.
• Well-groomed, professional appearance, and customer-oriented attitude.
• Honest, responsible, proactive, and able to work independently as well as part of a team.
• Familiar with hotel health, safety, and security standards.

Qualifications

• Female.
• Fresh graduate are welcome.
• Fluent in English (both spoken & written).
• Proactive with good attitude, high motivation, and hard working.

We are looking for passionate and dedicated individuals to join Blue Karma Dijiwa Seminyak in the following roles.

• Front office

Qualifications

• Have experience in this field.
• Honest, responsible, and disciplined.
• Available to join immediately.