Front office jobs 2026

Exotic Bali Properties is looking for passionate and driven individuals to join our growing team in the hospitality & property management industry.

Qualifications

• Minimum 1-2 years experience.
• Background or experience in hospitality, villa, hotel, or property management.
• Strong communication skills in English (written & spoken).
• Familiar with OTA platforms (Airbnb, Booking.com, Expedia, etc.).
• Good administrative, coordination, and time-management skills.
• Detail-oriented, responsible, and able to work well in a team.

Job responsibilities

• Handle guest inquiries and reservations.
• Coordinate with operations & villa teams.
• Manage availability, rates, and guest communications.

What we offer

• Professional and supportive work environment.
• Opportunity to grow in Bali's hospitality & property industry.
• Competitive salary (based on experience).
• Sales bonus based on achieved targets.

Qualifications

• Minimum 1 years experience in the same position.
• Fluent in English both spoken and written.
• Good communication skills.
• Able to work as team or individually.
• Well-groomed, with a good personality and self-motivated.
• Detail oriented, responsible, fast learner and able to work under pressure.

Role description

• This is a full-time on-site role in Balangan for a Guest Relations Officer at La Santa Rosa. The Guest Relations Officer is responsible for ensuring exceptional customer satisfaction by assisting and engaging with guests to address inquiries, provide personalized service, and resolve any concerns promptly. Duties include greeting guests warmly, managing bookings or reservations, coordinating front desk operations, and fostering positive relationships with both guests and team members. In addition, the role will involve keeping guests informed about offerings, events, and services to enhance their experience.

Qualifications

• Strong skills in Guest Relations, Customer Service, and Customer Satisfaction.
• Excellent Communication abilities and proficiency in handling Receptionist Duties.
• Proactive problem-solving skills and a customer-focused approach.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Experience in hospitality or guest-facing roles is preferred.
• Proficiency in additional languages is a plus.
• Flexibility to adapt to varying schedules and operational needs.

Apply here

https://bit.ly/m/lydcareers

• Male or female, 19-30 years old.
• Fluent or good English communication skills.
• Preferably with previous F&B hosting experience.
• Fresh graduates are welcome.
• Willing to work in shifts and on weekends.

Qualifications

• Fluent written and spoken English.
• Excellent communication skills and good phone etiquette.
• Strong work ethic and team player.
• Manage incoming enquiries for Villa booking by email or phone call.
• Assist the client throughout the booking process and until guest check in to Villa Familiar with OTAS.
• Passion for sales and customer service.
• Well organized, attention to detail.
• Computer Literate.
• Flexible, able to work on shift, including weekends.
• Have relevant background on Villa reservation at least 2 years.
• Able to perform well and reliable without supervision.

Qualifications

• Previous experience in guest services, hospitality, or tourism preferred.
• Strong communication and interpersonal skills.
• Fluent in English, additional languages are an advantage.
• Physically fit and able to work in a marine environment.
• Positive attitude, team oriented, and service focused.
• Willing to work flexible schedules, including weekends and holidays.

Key responsibilities

• Assist guests during boarding and disembarkation.
• Provide professional customer service and guest assistance.
• Coordinate with operational teams to ensure smooth daily operations.
• Handle guest inquiries and support service related needs.
• Maintain safety and service standards at all times.

Qualifications

• Experience in guest service or front office preferred.
• Good communication skills in English.
• Friendly, professional, and customer-oriented.
• Well-groomed with a positive attitude.